Chapter 11 Troubleshooting - Hughes HN9500 Installation Manual

Chapter
11
Troubleshooting
Topics:
Rescue switch
Troubleshooting common
problems
Cannot access the System
Control Center
Testing connectivity to the
satellite
VADB – Router cannot connect
VADB – VADB Connection State
down
VADB – Router remains in VADB
mode
If you encounter a problem with the satellite router, refer to the relevant
troubleshooting procedure or procedures in the sections that follow. If you cannot
correct the problem, contact Hughes Installer Support.
Other sections in this guide that contain troubleshooting information are listed
below:
• For help on troubleshooting installation problems, see
installation problems on page 39.
• For explanation of state codes, which appear on various screens, see
18: State codes on page 88.
• For explanation of red flags, see
• The Advanced Pages contain diagnostic and other information that may
help in troubleshooting. See
HN9500 Satellite Router Installation Guide
Troubleshooting
Red flag indicator on page 73.
Advanced Pages on page 103.
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