Error Messages - Panasonic KX-NT400 Operating Instructions Manual

Error Messages

During operation, error messages might appear on the KX-NT400. The following table lists these messages
and possible causes and solutions.
Message
The password you
inputted was incorrect.
Please try again.
SD card doesn't exist.
Cannot access SD card.
SD Card or folder not
found.
The firmware upgrade
failed because the file
does not exist.
SD card format is invalid.
Unsupported SD Card
format.
Can't access the file.
Cannot access SD Card or
SD Card is read-only.
Check a Network cable.
DHCP server is not found.
Data Acquisition Failed.
Firmware folder does not
exist in SD card.
The firmware file has not
been downloaded. Please
check the settings and
download the firmware
first.
Possible Causes & Solutions
•
The password you entered is not correct.
→
Confirm the password and try again.
•
SD card was removed during access.
→
Do not remove the SD memory card while it is being
accessed.
•
The SD memory card is not formatted in FAT format.
→
Format the SD memory card with the KX-NT400.
•
You attempted to format an SDHC memory card.
→
SDHC memory cards are not compatible with the
KX-NT400. Use a compatible SD memory card.
•
The SD memory card cannot be used for backing up because
it is full.
→
Delete unneeded data.
•
The switch on the side of the SD memory card is set to the
LOCK position.
→
Remove the card, slide the switch to the WRITE position,
and then insert the card again.
•
The Ethernet cable is not connected.
→
Check all connections.
•
The KX-NT400 cannot receive IP settings from the DHCP
server.
→
Consult your administrator.
•
Data could not be correctly acquired from the PBX.
→
Follow the instructions to restart the KX-NT400.
•
The folder that the KX-NT400 uses does not exist on the SD
memory card.
→
On the SD card, create the following folder:
\private\meigroup\pcc\pbxpt\nt400
•
The file necessary for upgrading the firmware has not been
downloaded.
→
On the Firmware Version Update screen, press Start
next to Download to begin the downloading the firmware
upgrade file.
Appendix
Reference
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Page 190
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Page 158
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Page 171
Operating Instructions 201