A.1.2 Error Messages
When a major system error occurs, an error message is displayed on the IP-PT.
For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be
displayed.
Error Message & IP-PT Activity
ERR 1001-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1002-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1003-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1004-XXXX
HARDWARE ERROR
Displays error and stops operating.
ERR 1005-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1006-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1051-0000
SOFTWARE ERROR
Displays error and stops operating.
ERR 2001-XXXX
SYSTEM ERROR
Resets and displays error for 5 seconds
while starting up.
ERR 2002-0000
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2003-0000
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2004-0000
UNREGISTERED TO SERVER
Resets and displays error for 5 seconds
while starting up.
ERR 2005-0000
NO MORE CONNECTIONS
Resets and displays error for 5 seconds
while starting up.
Probable Cause
•
Sub CPU malfunction
•
Sound hardware malfunc-
tion
•
Flash memory malfunction
•
PHY (network control IC) er-
ror
•
SDRAM error
•
SRAM error
•
PBX software version error
•
Unexpected error
•
Transmission error
•
IP-PT not registered
•
Connection refused by the
PBX
A.1.2 Error Messages
Solution
•
Repair or replace the IP-PT.
•
Consult your network admin-
istrator.
•
If this error is displayed fre-
quently, repair or replace the
IP-PT.
•
Check with the network ad-
ministrator whether there is
a problem with the LAN.
•
If this error is displayed fre-
quently, repair or replace the
IP-PT.
•
Check the registration status
of the IP-PT.
Information about IP Proprietary Telephones
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