Issue
I cannot make an outside
call using the One-touch
dialling button or speed
dialling.
While talking to an outside
party, the line is
disconnected.
Redialling does not
function.
I cannot send a call waiting
tone to the dialled
extension.
When forwarding a call,
Hold Recall is heard when
selecting a destination on
the Contacts screen.
An outside call is made
even when I try to make an
internal call.
I am not connected
correctly to the other party
when I try to make an
outside call from a call log.
Sound Quality
Issue
The other party cannot
hear my voice.
Possible Cause & Solution
•
A line access number was not stored.
→
On the Dial Modification Settings screen, enter the line
access number in the Additional No. to Add: setting.
•
The time limit has run out.
→
Consult your dealer to extend the time limit, if necessary.
•
The stored number was more than 32 digits or was an
extension number.
•
The other party has not set the Call Waiting feature.
•
The other party has set Data Line Security.
•
The Extension First Digit Timer setting of the PBX has not
been set to 250 s.
→
Using the PBX's PC Maintenance Console, set the
Extension First Digit setting to 250 s. For more details,
refer to the PBX's documentation or consult your
administrator.
•
The Preferred Line Assignment—Outgoing setting has been
changed from its default setting (Intercom).
→
Change the Preferred Line Assignment—Outgoing setting
to Intercom.
Possible Cause & Solution
•
The KX-NT400 is muted.
→
If
is displayed, press
•
Objects are obstructing the microphone.
→
Do not obstruct the KX-NT400 during calls. Keep your
hands, as well as common objects such as folders, cups,
and coffee pots away from the KX-NT400 during calls.
to turn off the mute feature.
Operating Instructions
Appendix
Reference
Page 131
—
Page 69
—
—
Page 136
Reference
Page 76
—
195