System Error: 020001 - HP DesignJet 2500CP Service Manual

System Error:
Problem Description: Error in finding the Elevator home position.
Corrective Action:
2-20
020001
Try the following:
D Make sure that there are no obstacles in the
Elevator path. Check if the ink cartridges are
installed correctly on the Elevator.
D Make sure that the Refill Interconnect Cable
(the black cable that connects the Refill
Assembly and Elevator to the Electronics
Module) is correctly connected to the
Electronics Module.
D Make sure that the cables for the Elevator
Stepper Motor and Sensor are correctly
connected to the Refill Interconnect PCA.
D Make sure that the Elevator Stepper Motor is
NOT shorted.
D Replace the Refill interconnect cable '
Page 8 87.
D Replace the Refill Interconnect PCA ' Page 8 64.
D Replace the Elevator Assembly ' Page 8 52.
D Replace the Electronics Module ' page 8 6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
HP DesignJet CP Series Printers
System Error Codes