HP Designjet 350C User Manual
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HP Designjet 350C User Manual

HP Designjet 350C User Manual

Hewlett-packard designjet plotters user's guide
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C4699-90031 English
User's Guide
HP DesignJet 330 and 350C
Plotters

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Summary of Contents for HP Designjet 350C

  • Page 1 C4699-90031 English User’s Guide HP DesignJet 330 and 350C Plotters...

  • Page 2: Finding Information

    Finding information This User’s Guide for the HP DesignJet 330 and 350C plotters contains the following types of information: setup maintenance troubleshooting reference material. To help with finding specific information, a comprehensive table of contents is provided at the front and an alphabetical index is provided at the back.
  • Page 3 Where to find the most commonly needed information To find how to ... Install the plotter. Connect the plotter. Configure the plotter using the Setup Sheet. Load media. Set the print quality. Check cartridge alignment Replace a cartridge. Clean the cartridge nozzles by priming them. Interpret the lights on the front panel.

  • Page 5: Table Of Contents

    Caring for your media 2–2 Choosing media 2–2 Supported media types and relative costs Physical characteristics of media types HP DesignJet 350C: Recommended print quality settings and recommended media for color plots 2–5 Typical media-type choices by application Before loading media 2–7 Before sending your file 2–7...
  • Page 6 Contents Controlling your plot’s appearance Ways to control the plots’ appearance Page size 3–3 When do you need to adjust the page size in the plotter? To adjust the page size in the Setup Sheet Page size and clipped plots Rotating a plot 3–7 Can you rotate any drawing using the Setup Sheet?
  • Page 7 To change the I/O timeout setting To upgrade your plotter with more memory File size and memory usage To upgrade your plotter with a network interface To upgrade the HP DesignJet 330 plotter with color Maintaining your plotter Replacing cartridges 7–2...
  • Page 8 Interface cables 10–11 Regulatory notices 10–12 Ordering accessories 10–15 HP part numbers for HP DesignJet Papers and Films HP-GL/2 and HP RTL programming information How to order supplies and accessories Glossary Index Documentation map Please give us your feedback (removable) viii 9–12...

  • Page 9: Welcome

    Welcome An introduction to the HP DesignJet 330 and 350C plotters and their accessories The HP DesignJet 330 and HP DesignJet 350C are large-format inkjet plotters employing HP The HP DesignJet 330 prints in monochrome and uses a single cartridge, containing black ink, one of which is supplied with your plotter.
  • Page 10 Extra spindles for the roll-feed, for easy changing of rolls Memory expansion modules In addition, for the HP DesignJet 330: A color upgrade kit, allowing the plotter to be upgraded to a HP DesignJet 350C For the full range of available accessories, see page 10–15. Media...
  • Page 11 High-gloss film. For the best-quality plots, use HP media, as your plotter’s configuration is optimized for it and tested with it. For details of HP media, see page 10–18 and any separate HP media literature supplied with the plotter. To indicate which media type you have loaded, use the plotter’s front panel.

  • Page 12: Configuration Settings

    In general, the better the print quality you choose, the slower the plotting routine. The highest resolution in color, for the HP DesignJet 350C, is 300 dpi (dots per inch) and the highest addressable* resolution in monochrome, for both the HP DesignJet 330 and the HP DesignJet 350C, is 600 dpi.

  • Page 13: Software Applications And Drivers

    – the key is to use the correct driver for the combination of your application software and your plotter, and to be confident that it is configured correctly. Two types of HP drivers are supplied with your plotter: AutoCAD users, for users of MicrosoftR Windows applications.

  • Page 15: Setting Up Your Plotter

    Fast track 1-2 Setup checklist 1-3 Task 1: Check that you have all the items required 1-4 Task 2: (Optional) Install a memory expansion module 1-6 Task 3: Position the plotter 1-8 Task 4: Switch on 1-9 Task 5: Load the print cartridge(s) 1-10 Task 6: (Optional) Change the language 1-14 Task 7: Connect the plotter to your computer 1-17 Task 8: Configure the plotter 1-19...

  • Page 16: Fast Track

    Setting up your plotter Fast track Fast track If you meet all the following requirements: If you are happy with English as the language for the plotter’s internal plots. If you are experienced at installing printers or plotters. If you don’t want to add extra memory. If you are going to connect the plotter directly to a PC.

  • Page 17: Setup Checklist

    Setup checklist Having unpacked and assembled the plotter, you can use the checklist below as you complete each task explained in this chapter. Task Check that you have all the items required. (Optional) Install a memory expansion module. Position the plotter. Switch on.

  • Page 18: Task 1: Check That You Have All The Items Required

    – Inspect the plotter itself and the above accessories. If you received any item in a damaged condition, notify the dealer or HP Sales and Support Office where you purchased the plotter, and file a claim with the carrier. 1–4...
  • Page 19 HP JetDirect EX print server This is required if you intend to connect your plotter directly to a network. For details of the latest HP JetDirect EX products, contact your local HP Sales and Support Office. For configuration details, see page 1–18.

  • Page 20: Task 2: (Optional) Install A Memory Expansion Module

    Setting up your plotter Task 2: (Optional) Install a memory expansion module Task 2: (Optional) Install a memory expansion module For details of the memory modules available, see page 10–16. You may install only one. Make sure that the plotter is switched OFF and that neither the power cord nor an interface cable is connected.
  • Page 21 Before handling a memory module, either put on a grounding wrist strap and C A U T I O N attach the end to the metal chassis of the plotter, or touch the outer metal surface of the plotter with your hand. Otherwise, static electricity from your body could damage the memory module.

  • Page 22: Task 3: Position The Plotter

    Setting up your plotter Task 3: Position the plotter Task 3: Position the plotter If you have fitted the optional roll-feed kit, you must also fit the legs assembly for stability, so this task does not apply. If you have not fitted the optional roll-feed and legs kit, position the plotter as shown below.

  • Page 23: Task 4: Switch On

    Task 4: Switch on Be sure that the power cord supplied with your plotter matches your ac power W A R N I N G connection requirements. Use only three-wire (earth-grounded) power cords with this plotter. Make sure that the power switch on the front of the plotter is in the OFF position (extended).

  • Page 24: Task 5: Load The Print Cartridge(S)

    Open the cover. If necessary, wait for the cartridge carriage to move to the service station (the area on the left of the plotter). Cartridge carriage in service station r1752a 1–10 lights are flashing. If Film Error Error 350C 1752a...
  • Page 25 – black For the 350C, each stall in the carriage has a dot indicating the color of the cartridge that should be installed: you must put the correct cartridge in the correct stall. The sequence of the stall colors is, from left to right, yellow, cyan, magenta and black.
  • Page 26 Remove the colored protective tape and tab from the cartridge’s nozzles. For the 350C, match the color of the cartridge’s label with the color of the dot above the stall. Make sure that the plotter is still switched ON. (Never install cartridges with the plotter switched off.)
  • Page 27 When all the cartridges are installed, lower the cover. On the front panel, the Ready should flash for up to about a minute and then go off. The Load Media should then be on (together with lights). Type Print Quality If you wish, you can now check your cartridge alignment by running the Black Cartridge Alignment Routine (See page 5–3).

  • Page 28: Task 6: (Optional) Change The Language

    Setting up your plotter Task 6: (Optional) Change the language Task 6: (Optional) Change the language All the plotter’s internal plots are available in the following languages: English, French, Italian, German, Spanish, Portuguese and Japanese. By default, the language is English. If English is what you want, then you can skip this task and go to task 7.
  • Page 29 Make sure the front-panel Media Type is set to Plain . If necessary, press the key until the Media Type Plain Press Setup. When the plot has finished, wait until Load Media light comes on and the plotter ejects the sheet. Remove the sheet.
  • Page 30 Setting up your plotter Task 6: (Optional) Change the language The plot is a Setup Sheet in English. You can ignore all the information except the box in the top left, headed “1. Language”. Take a pencil or black pen and fill in the oval next to the language you want.

  • Page 31: Task 7: Connect The Plotter To Your Computer

    Choose an interface cable. For a list of HP cables for various computers, see the table on page 10–11. If you are making up your own cable, refer to the interface specifications starting on page 10–8.
  • Page 32 Macintosh environments. For the latest information on HP JetDirect EX products, contact your local HP Sales and Support office. Unix HP JetDirect EX Print Server HP DesignJet 330/350C For installation of the HP JetDirect EX interface, see the Installation Guide that comes with that product. 1–18 Macintosh Parallel cable...

  • Page 33: Task 8: (Optional) Configure The Plotter

    Task 8: (Optional) Configure the plotter In the majority of cases, there is no need to change any of the plotter’s default settings. This may be because: You prefer to change those settings that affect the appearance of your plots from your application software.
  • Page 34 Setting up your plotter Task 8: (Optional) Configure the plotter Make sure the front-panel Media Type is set to . If necessary, press the Plain key until the Media Type Plain Press Setup. When the plot has finished, wait until light comes on and Load Media the plotter ejects the sheet.

  • Page 35: Setup Sheet

    HP DesignJet 330/350C Current setting = Desired setting = 1. Language 2. Serial Interface 3. Graphics Language English Baud Rate Parity None Français 1200 Even Deutsch 2400 4800 Español Italiano 9600 19200 Português 38400 7. Page Size Inked Area Best...
  • Page 36 See page 3–5. Note that not all the page size options shown in the example are available on the D-size plotter. See page 3–12. Note that the color pen settings are only available on the HP DesignJet 350C. 350C 350C...
  • Page 37 Follow the instructions on the Setup Sheet. Having marked the ovals to change the settings, reload the sheet in the plotter, printed side down, with the large arrow pointing into the plotter When the light comes on, Ready press again. Setup The plotter reads your marks and reconfigures itself automatically.

  • Page 38: Task 9: Set Up The Plotter In Your Application Software

    Device lists are not always up to date with the latest plotters, and so with some software you may have to choose a plotter other than the HP DesignJet 330 or the HP DesignJet 350C from the device list.
  • Page 39 HP 7595C DraftMaster SX Plus HP 7596C DraftMaster RX Plus HP 7599B DraftMaster MX Plus If any of the options quoted above appears, then your software supports HP-GL/2. If it doesn’t support HP-GL/2, then go to Preference 8. Preference 9: HP 7586B This plotter supports HP-GL.

  • Page 40: Task 10: Send A Sample Or Demo Plot

    Setting up your plotter Task 10: Send a sample or demo plot Task 10: Send a sample or demo plot To verify a successful configuration, choose a sample plot in your application and try to print it on the plotter. In case of problems, refer to chapter 9 of this manual, “Troubleshooting”.
  • Page 41 Caring for your media 2–2 Choosing media 2–2 Before loading media 2–7 Before sending your file 2–7 Loading sheet media 2–9 Loading roll media 2–17 Loading a sheet with the roll-feed option installed 2–26 Unloading media 2–27 Working with media 2–1...

  • Page 42: Working With Media Caring For Your Media Choosing Media

    2–5 and 2–6. For the best-quality plots, use HP media, as your plotter’s configuration is optimized for it and tested with it. For details of HP media, see page 10–18 and any separate HP media literature supplied with the plotter.

  • Page 43: Supported Media Types And Relative Costs

    From time to time, new media types may become available. Up-to-date information is available from your HP dealer or local HP Sales and Support Office. HP Special InkJet paper and HP Heavyweight Special InkJet Paper are not supported on the HP DesignJet 330 and 350C plotters.

  • Page 44: Physical Characteristics Of Media Types

    Working with media Choosing media Physical characteristics of media types HP media HP Opaque Bond HP Translucent Bond HP Natural Tracing Paper HP Vellum HP Coated Paper HP Heavyweight Coated Paper HP Matte Film HP Clear Film HP High-Gloss White...
  • Page 45 Recommended print-quality settings and recommended media 350C for color plots HP media HP Opaque Bond HP Translucent Bond HP Natural Tracing Paper HP Vellum HP Coated Paper HP Heavyweight Coated Paper HP Matte Film HP Clear Film HP High-Gloss White Film...

  • Page 46: Typical Media-Type Choices By Application

    Working with media Choosing media Typical media-type choices by application Application Drafts monochrome Final versions Archives Diazo reproductions CAD * and GIS * Drafts color 350C Final versions Archives Overlays Imaging and Matte graphics packages packages color 350C Gloss Clear film CAD = Computer-Aided Design 2–6...

  • Page 47: Before Loading Media

    To select Glossy, press the Media Type key until both the Film and Coated lights are on. Note that, if your software printer driver allows you specify media type, you must specify it correctly there as well. Working with media...
  • Page 48 For details of each print quality setting, see the table on page 3–15. Alternatively, you can specify the print quality setting from your software printer driver. In this case, the driver’s setting is used for the next plot. During the plot, the front-panel setting changes temporarily to that from the driver, and then resumes its previous setting again.

  • Page 49: Loading Sheet Media

    Loading sheet media To load a sheet (without the roll-feed option installed) To learn how to load a sheet correctly first time, follow steps 1 through 7. When you load a sheet, the plotter checks that it is correctly aligned. If it is very badly aligned, the plotter flashes an error on the front panel, as explained in step 8 below, and you must try again.
  • Page 50 Both sides are the same. If the sheet is curled, load with the curl up . Load with the coated side down. On HP Coated Paper and Heavyweight Coated Paper, look for the small notch in the corner: D When loading in a portrait orientation, make sure the notch is on the right side of the leading edge.
  • Page 51 Hold the sheet by its edges, about 18 cm (7 in) from the top. Align the right-hand side of the sheet with the line of holes on the plotter. Make sure the entire top edge of the sheet – left and right – is placed inside the entry slot, especially if the sheet is wider than A- or A4-size.
  • Page 52 Working with media Loading sheet media IMPORTANT. While keeping the right-hand side aligned with the line of holes, push the sheet in one swift and decisive movement up into the entry slot. Try to keep the angle of the sheet the same as the angle of the slot. Three things will happen in quick succession: You will feel the sheet come up against the media stops.
  • Page 53 The plotter takes about a minute to check the alignment. While it’s doing this, light on the front panel flashes. Ready either the light or the Ready stops flashing, but stays lights starts flashing: Ready Alignment close. Alignment good – Either realign the ready to plot! sheet manually, as...

  • Page 54: To Realign The Sheet Manually (If Necessary)

    Working with media Loading sheet media To realign the sheet manually (if necessary) If the light is flashing without Load Media light flashing, the plotter is Error inviting you to realign the media manually. Raise the cover. The bail (the black metal bar) is raised automati- cally.
  • Page 55 Align the edges of the media coming out of the plotter with the same edges going into the plotter, by pulling them taut and aligning them by eye. For A3 sized media, if the roll-feed deflectors are fitted, you may find it easier if you move them out of the way.
  • Page 56 Working with media Loading sheet media The plotter checks the alignment again. While it’s doing this, the on the front panel flashes. either the Ready light stops flashing, but stays on: Ready Alignment good – ready to plot! 2–16 Ready Ready Wait until ...

  • Page 57: Loading Roll Media

    Working with media Loading roll media Loading roll media To change the roll You can order spare spindles as accessories – see page 10–17. In this way, you can keep different rolls on different spindles and make this task easier. However, except where noted, this section assumes that you are using the same spindle for both the old and the new roll.
  • Page 58 Working with media Loading roll media If the old roll is not used up, then remove the media from the media path, as explained here. Raise the cover. Lower the green media lever to release the media. The bail (the black metal bar) should automatically rise when you raise the cover.
  • Page 59 Remove the old roll by pulling firmly first on the left end of the spindle and then on the right. You may find that you have to push your thumbs against the cover of the roll-feed assembly while pulling the roll with your fingers to be able to release the spindle.
  • Page 60 Working with media Loading roll media Remove the new roll from its wrapping, Place it on the spindle, so that, as the media winds up from behind the roll, the media stop still on the spindle is on the right. Push the right media stop so that it is flush against the end of the roll (2 in the graphic below).

  • Page 61: To Feed Roll Media Into The Plotter

    To feed roll media into the plotter If the leading edge of the roll is uneven, you may find it easier to load if you trim it now, for example with scissors. However, once it is successfully loaded, you can use the plotter’s built-in cutter to trim it, as explained in step 10 below.
  • Page 62 Working with media Loading roll media Make sure the entire leading edge of the roll – left and right – is placed inside the entry slot. IMPORTANT. While keeping the right-hand side aligned with the line of holes, push the media in one swift and decisive movement up into the entry slot.
  • Page 63 Realigning the media is an essential, not optional, part of the roll-loading procedure. So, even if you align the media perfectly when loading it, you must still go through the motions of realigning it. When the light is flashing, the Load Media plotter is waiting for you to realign the media, as explained below.
  • Page 64 Working with media Loading roll media Align the edges of the media coming out of the plotter with the same edges going into the plotter, by pulling them taut with both hands and aligning them by eye. Make sure that the right-hand side of the media is aligned with the line of holes on the plotter ( ), the top roller ( manually unroll a small amount of the media from its roll, to align the sheet...
  • Page 65 While the cover is open, the plotter will pause, waiting for you to trim the front edge of the roll. Trim the roll, as follows. Holding the front edge of the media taut, on the left adjacent the cutter, slide the cutter from left to right and then back again. Lower the cover.

  • Page 66: To Load A Sheet With The Roll-Feed Option Installed

    Working with media To load a sheet with the roll-feed option installed To load a sheet with the roll-feed option installed From time to time you may want to load a separate sheet even though you normally use a roll – for example, to use the setup sheet. If a roll is currently loaded in the plotter, unload it as explained on page 2–18, remembering to raise the green media lever again when it’s done.

  • Page 67: Unloading Media

    – for example, before the Load Media light comes on to let you know you can unload a plotted sheet. HP Translucent Bond HP Natural Tracing Paper HP Heavyweight Coated Paper HP High-Gloss White Film 350C Notice that you can unload some media types immediately.

  • Page 68: To Unload A Sheet At The End Of A Plot

    To unload a sheet at the end of a plot When the light comes on (not Load Media flashing), the plot is finished. Then simply pull the sheet downwards to remove it from the plotter. To unload a sheet under any other circumstances Press Form Feed, wait for the sheet to be ejected and them simply pull it downwards to remove it from the...

  • Page 69: To Cut And Unload A Plot From A Roll

    Working with media Unloading media To cut and unload a plot from a roll If the roll-feed option is installed, your plotter includes a built-in cutter. You may choose to cut the roll between plots, or at the end of a series of plots, as explained here.
  • Page 70 To cut and unload a plot from a roll in Pause mode This mode is the default, and is indicated by the When the plot is finished, the light stops flashing and goes off. Holding the media taut on the left, adjacent to the cutter, slide the cutter from left to right and then back again, to cut the plots from the roll.
  • Page 71 Working with media Unloading media Press to confirm Continue Plotting that you’ve cut it. Ready light comes on to confirm that the plotter is ready for the next plot. To cut and unload a plot from a roll in Continuous Plotting mode This mode is indicated by the Roll When the plot is finished, the...
  • Page 72 If the plotter has finished the series of plots and you want to cut the roll after the last one, press Form Feed for the plotter to feed out more media. Before cutting the roll (as explained next), make sure that no other plot has been sent to the plotter.

  • Page 73: Controlling Your Plot's Appearance

    Ways to control the plot’s appearance 3–2 Page size 3–3 Rotating a plot 3–7 Plotting a mirror image 3–10 Changing the treatment of overlapping lines (Merge feature) 3–11 Changing the plotter’s logical pen characteristics 3–12 Printing color drawings in monochrome 3–13 Choosing an appropriate print quality 3–15 Controlling your plot’s appearance 3–1...

  • Page 74: Controlling Your Plot's Appearance Ways To Control The Plots' Appearance

    Controlling your plot’s appearance Ways to control the plot’s appearance Ways to control the plot’s appearance Note. Throughout this chapter there are references to “pens”. The pens referred to are not the plotter’s physical print cartridges, but “logical” pens used in a software palette.

  • Page 75: Page Size

    By default, the plotted page size is set to the inked area (plus the margins). In AutoCAD for DOS, however, the “User Size” is the plotting area. These are fixed for the HP DesignJet 330 and 350C. The values are 17 mm on the Margins leading and trailing edges and 5 mm on the sides.

  • Page 76: When Do You Need To Adjust The Page Size In The Plotter

    Controlling your plot’s appearance Page size When do you need to adjust the page size in the plotter? Normally you don’t need to. The default setting in the plotter is: With this setting, the plotter interacts with your application, or Inked Area.

  • Page 77: To Adjust The Page Size In The Setup Sheet

    For a definition of “inked area”, see page 3–3. The plotter looks to your software for a page size instruction in HP-GL/2 (the plotter’s graphics language instruction set). If it is there, the plotter uses that page size plus margins.

  • Page 78: Page Size And Clipped Plots

    Controlling your plot’s appearance Page size Page size and clipped plots When setting your page size, be aware that with some combinations of page size and plot size, the plotter may print what it can, but may clip your plot: If you specify in your software a page/plot size that is larger than the physical size of the media loaded in the plotter.

  • Page 79: Rotating A Plot

    Rotating a plot Can you rotate any drawing using the Setup Sheet? No. The Rotate option available in the Setup Sheet is applicable only if: the file contains no raster data. The normal line drawings of most CAD software do not contain raster data, and therefore you can use this Rotate option, However, if you are using one of the...

  • Page 80: Exactly What Is Rotated

    Controlling your plot’s appearance Rotating a plot Exactly what is rotated? With roll media, both the drawing and the page orientation are rotated. Rotate off Notice that the narrow margins are always at the side, regardless of the orientation. With sheet media, the drawing is rotated, but the page orientation specified in your software is retained.

  • Page 81: The Rotate Feature And Clipped Plots

    The Rotate feature and clipped plots With either roll or sheet media, if you rotate to landscape a plot whose original orientation was portrait, the media may not be wide enough for the drawing, which may be clipped. For example, rotating by 90_ a portrait D/A1-size plot on D/A1-size media will probably result in a clipped plot.

  • Page 82: Plotting A Mirror Image

    Controlling your plot’s appearance Plotting a mirror image Plotting a mirror image You can plot a mirror image of a drawing, using the Setup Sheet, without changing the drawing in your software, The available options are: With this setting, the plotter will print your plot as requested by your Mirror off.

  • Page 83: Changing The Treatment Of Overlapping Lines (Merge Feature)

    Changing the treatment of overlapping lines (Merge feature) feature provides two alternative settings for the treatment of Merge overlapping lines in the Setup Sheet: 350C Merge off. A subsequent line hides a previous line where they overlap. Merge off. A subsequent line hides a previous line where they overlap.

  • Page 84: Changing The Plotter's Logical Pen Characteristics

    Width (mm) Grayscale (%) 350C Color For the HP DesignJet 330, only pen Once you have chosen your pen settings, you can change back to from software Note. If you want to produce black and white drawings instead of grayscale, then,...

  • Page 85: Printing Color Drawings In Monochrome

    You can successfully print color drawings in monochrome with either the HP DesignJet 330 or the HP DesignJet 350C. If you send a color file to the HP DesignJet 330 and your software settings are for printing in color, the plotter will automatically convert the plot to grayscale.

  • Page 86: Important Points About Monochrome Printing

    With monochrome plotting, you have the option to choose between 300 and 600 dpi resolution (see page 3–15). 350C – With the HP DesignJet 350C, the resolution on glossy media is always 300 dpi. This is because, with the performed using the cyan, yellow and magenta cartridges; the black cartridge is not used.

  • Page 87: Choosing An Appropriate Print Quality

    Except for glossy media types, on which the resolution is always 300 dpi. Note that glossy media types are not supported on the HP DesignJet 330. Note that glossy media types are not supported on the HP DesignJet 330. Alternatively, you can specify the print quality setting from your software printer driver.

  • Page 88: To Change The Print Quality On The Front Panel

    Controlling a plot’s overall appearance Choosing an appropriate print quality To change the print quality on the front panel Use the front-panel Print Quality toggle between the three print quality settings. For details of each print quality level, see the table on the previous page. The setting also impacts the plotter’s internal demonstration plots.

  • Page 89: Managing Your Plots

    To cancel a plot 4-2 To copy a plot 4-2 To advance the media 4-3 Managing your plots 4–1...

  • Page 90: To Cancel A Plot

    Managing your plots To copy a plot / To copy a plot To cancel a plot To cancel the current plot while it is being received, or while it is printing, press Cancel The canceled plot stays in memory until you send another, and so you can subsequently use again.

  • Page 91: To Advance The Media

    To advance the media Pressing the key advances Form Feed the media out of the media exit slot. You may want to do this: when the plotter is in Continuous Plotting mode, you have reached the end of a series of plots and want to cut the roll after the last one (see page 2–31), or to eject damaged media after clearing a media jam (see page 9–5).
  • Page 92 4–4...

  • Page 93: Special Internal Plots

    Their purpose and how to print them 5-2 Using the Black Cartridge Alignment Sheet 5-3 Using the Color Cartridge Test Sheet 5-7 Special internal plots 5–1...

  • Page 94: Their Purpose And How To Print Them

    Plot Setup Sheet Demonstration Plot Black Cartridge Alignment Sheet 350C Color Cartridge Test Sheet Service Configuration Plot Print Quality Plot * These plots are essentially for use by a qualified service engineer, if troubleshooting the plotter.

  • Page 95: Using The Black Cartridge Alignment Sheet

    Using the Black Cartridge Alignment Sheet Some of the circumstances in which it is useful to use the Black Cartridge Alignment Sheet are explained in chapter 9,“Troubleshooting”. It tests the alignment between the two horizontal cartridge movements – movement to the right and movement to the left –...
  • Page 96 Special internal plots Using the Black Cartridge Alignment Sheet When you have correctly loaded the sheet (when the light is on and steady), Ready press the keys Setup Replot simultaneously. The Black Cartridge Alignment Sheet is printed. An example is shown on page 5–5.
  • Page 97 HP DesignJet 330/350C In each of the two large boxes, mark the best set of lines by filling in the oval. Jagged lines = bad Ready When the Load Media light comes on again, remove the sheet and make sure that the plotter has marked your selections with a check mark.
  • Page 98 Special internal plots Using the Black Cartridge Alignment Sheet Three important points concerning the Black Cartridge Alignment Procedure: Always use the Black Cartridge Alignment Sheet immediately after printing it. Never re-use a Black Cartridge Alignment Sheet. Any plot that was in the plotter’s memory before you printed the Black Cartridge Alignment Sheet has been lost and so, to print it, you must resend it.

  • Page 99: Using The Color Cartridge Test Sheet

    350C Using the Color Cartridge Test Sheet Some of the circumstances in which it is useful to use the Color Cartridge Test Sheet are explained in chapter 9,“Troubleshooting”. It achieves two objectives: It tells you which cartridge, if any, is not performing correctly.
  • Page 100 Special internal plots Using the Color Cartridge Test Sheet When you have correctly loaded the sheet (when the light is on and steady), Ready press the Continue Plotting simultaneously. The Color Cartridge Test Sheet is printed. An example is shown on page 5–9. When the light comes on (not flashing), the plot is finished.
  • Page 101 HP DesignJet 350C To check the nozzles Examine the patterns below. If any color has gaps or streaks, then that cartridge is either out of ink or needs priming (see User’s Guide). To check the cartridge alignment In each of the six boxes below, look for the best pair of lines.
  • Page 102 Special internal plots Using the Color Cartridge Test Sheet The part headed To check the cartridge alignment necessary, adjust the alignment between the cartridges, in response to a print quality problem – see page 9–12. You don’t need to use both parts of the Color Cartridge Test Sheet each time you print it.

  • Page 103: Reconfiguring Your Plotter

    6–3 To change the I/O timeout setting 6–4 To upgrade your plotter with more memory 6–4 To upgrade your plotter with a network interface 6–5 To upgrade the HP DesignJet 330 plotter with color 6–5 Reconfiguring your plotter 6–1...

  • Page 104: To See The Current Configuration Of The Plotter

    Reconfiguring the plotter To see the current configuration of the plotter To see the current configuration of the plotter To see the current configuration of your plotter, print the Setup Sheet, as explained from page 1–19. Those items on the Setup Sheet which you may change are listed on page 1–22, together with their defaults.

  • Page 105: To Change The Serial Interface Settings

    The plotter’s default setting, HP-GL (7586B), is designed to work successfully with most applications. However, it’s possible that with some older or less common applications, you may need to change this setting to HP-GL/2. To change the graphics language setting, use the Setup Sheet, as explained from page 1–19.

  • Page 106: To Change The I/O Timeout Setting

    4MB, 8MB, 16MB, and 32MB. The maximum total memory is 36MB (4 + 32). For HP part numbers, see page 10–16. For installation details, see the task starting on page 1–6.

  • Page 107: To Upgrade Your Plotter With A Network Interface

    To upgrade the HP DesignJet 330 plotter with color The HP DesignJet 330 monochrome plotter can be upgraded to become an HP DesignJet 350C color plotter. For the HP part number of the upgrade kit, see page 10–15. The upgrade kit comprises: A ROM SIMM, containing the code for the HP DesignJet 350C.
  • Page 108 Reconfiguring the plotter To upgrade the HP DesignJet 330 plotter with color Make sure that the plotter is switched OFF and that neither the power cord nor an interface cable is connected. Unscrew the cover plate at the back of the plotter, and remove it.
  • Page 109 Gently push aside the two clips that hold the memory module in place. Holding it only by the edges, carefully pull the top of the module toward you and lift it out. Reconfiguring your plotter To upgrade the HP DesignJet 330 with color 1909 1738b 6–7...
  • Page 110 Reconfiguring the plotter To upgrade the HP DesignJet 330 plotter with color Temporarily place the module on a conductive pad, for example the one containing the new SIMM. Take the new SIMM out of its bag, holding it only by the edges.
  • Page 111 Move the cartridge carriage out of the service station. Then remove the cover from the three left-hand cartridge slots by first squeezing on both sides, and then lifting it off. 1912 Reconfiguring your plotter To upgrade the HP DesignJet 330 with color 1911 6–9...
  • Page 112 Reconfiguring the plotter To upgrade the HP DesignJet 330 plotter with color Remove the cover from the three left-hand cartridge selectors. Release the clip on the right side of the cover, at the bottom. This is easiest to see when looking down into the plotter.
  • Page 113 This procedure is explained in full from page 7–5 — remember to follow the instructions for the 350C, not the 330! Be sure to match the colors of the cartridges with the colors of the dots.
  • Page 114 6–12...

  • Page 115: Maintaining Your Plotter

    Replacing cartridges 7-2 Cleaning the cartridge nozzles (priming) 7-7 Cleaning the plotter 7-9 Maintaining your plotter 7–1...

  • Page 116: Replacing Cartridges

    Maintaining your plotter Replacing cartridges Replacing cartridges Replaceable print cartridges are used in the HP DesignJets 330 and 350C, greatly reducing the user maintenance requirements, as these are the components that suffer the greatest wear and tear. When to replace cartridges Replace cartridges in the following two circumstances.

  • Page 117: Using Genuine Hp Supplies

    Refilling an HP print cartridge pushes the electronic and mechanical components of the cartridge past its normal life cycle, creating many potential problems, such Poor print quality. Non-HP ink can contain components that 1) cause nozzles to become clogged, resulting in streaked copy and graying for fuzzy characters, and 2) corrode the print cartridge electrical components, resulting in poor printouts.

  • Page 118: Before Replacing Cartridges

    350C With the HP DesignJet 350C plotter, it is absolutely essential to load the cartridges in the correct stalls, otherwise not only will your colors be wrong, but also print quality may be impacted.

  • Page 119: To Replace One Or More Cartridges

    Remove the cartridge to be replaced. Press down lightly and then pull the cartridge towards you. Remove the cartridge from its stall. Discard it if it is empty or defective. Maintaining your plotter Replacing cartridges 1749b r0003 0003 350C 7–5...
  • Page 120 Maintaining your plotter Replacing cartridges 350C Match the color of the cartridge’s label with the color of the dot above the empty stall. For users with color-vision deficiencies: you can identify the colors of the cartridges by the part numbers on the boxes –...

  • Page 121: Cleaning The Cartridge Nozzles (Priming)

    Plunger Selectors (350C only) Don’t touch the stainless steel strip that runs the length of the plotter behind W A R N I N G the cartridge carriage; its edge is very sharp. Keep hair, jewelry, clothing, and foreign objects away from the plotter mechanisms.
  • Page 122 Maintaining your plotter Cleaning the cartridge nozzles (priming) 350C Press the small green selector in front of the cartridge which you want to prime. Firmly press the large green plunger fully down once, and then release it. The plunger should return to its original position.

  • Page 123: Cleaning The Plotter

    Cleaning the plotter Clean only the outside of the plotter. Any internal cleaning and any maintenance and repairs beyond the tasks described in this chapter should be done only by a trained service technician. When cleaning the outside of the plotter, use a damp sponge or soft cloth and household cleaner.
  • Page 124 7–10...

  • Page 125: Front-Panel Lights

    Front-panel lights 8–1...
  • Page 126 Front-panel lights Front-panel lights The lights on the front panel provide the means for your day-to-day “communication” with the plotter. They tell you the plotter’s current status and, if there is an error, the nature of the error. In order to understand the meaning of each combination of lights, you must use the table in this chapter, as in most cases you would not be able to guess the meaning.
  • Page 127 Pattern of lights Plain + Error Film 350C Film + Coated Film + Error Coated Explanation and Action The current plot is too large for the plotter’s memory. Look on screen for any error message: some drivers, for example the Microsoft Windows driver supplied with your plotter, allow you to choose a different printing mode and try to send the file again.
  • Page 128 Front-panel lights Pattern of lights Explanation and Action Load Media The plotter is ready, but you need to load media. Load Media The plotter has a file in memory, which it is waiting to plot, but no media is loaded. Load media.
  • Page 129 Pattern of lights Explanation and Action Fast The current Print Quality selection is Best. See + Normal page 2–8. Normal The current Print Quality selection is Normal. See page 2–8. Error System error. If the Error light is on continuously (that is, not flashing), together with any combination of the other eight lights on the front panel, there is a system error.
  • Page 130 Front-panel lights Pattern of lights Explanation and Action Ready The plotter is ready to plot. Send your plot from your computer or, for a special internal plot, press the appropriate key combination – see page 5–2. Ready Busy. The plotter is busy with a task or is receiving a file. Wait.

  • Page 131: Troubleshooting

    Using the documentation 9-2 Locating the source of your problem 9-3 Solving media-handling problems 9-4 Clearing a media jam 9-5 Solving communication problems 9-8 Solving problems with plot position or content 9-9 Solving print-quality problems 9-12 Solving miscellaneous problems 9-17 Getting help 9-18 Troubleshooting 9–1...

  • Page 132: Using The Documentation

    – Solving miscellaneous problems If the problem could be related to your software driver, and you are using an HP driver, refer to the driver’s own documentation and on-line help. If the problem has no obvious cause, read “Locating the source of your problem”...

  • Page 133: Locating The Source Of Your Problem

    Locating the source of your problem Check the status of the front-panel lights. For an explanation, see chapter 8. Test the plotter, as follows: Switch the plotter off. Ensure that the power cord is firmly inserted in the plotter and plugged in to an outlet that you know works.

  • Page 134: Solving Media-Handling Problems

    Troubleshooting Solving media-handling problems Solving media-handling problems If the plotter will not accept your media Is the power on? No lights on the front panel = no power. If the plotter continually rejects your media, with the Load Media lights flashing You may have: Loaded the media at the wrong side of the entry slot.

  • Page 135: Clearing A Media Jam

    Troubleshooting Clearing a media jam Clearing a media jam Switch OFF the plotter and open the cover. Media jammed 1746 Don’t touch the stainless steel strip that runs the length of the plotter behind W A R N I N G the cartridge carriage;...
  • Page 136 Troubleshooting Clearing a media jam Push the cartridge carriage all the way to the left, touching only the solid plastic parts of the carriage. Lower the media-jam lever and raise the bail (the black metal bar). Bar raised. Media-jam lever lowered. Carefully pull the main part of the jammed sheet down and out of the media-entry slot.
  • Page 137 Carefully remove any torn pieces from inside the plotter. Be careful not to touch the stainless steel strip that runs the length of the plotter behind the cartridge carriage; its edge is very sharp. Lower the bail, raise the media-jam lever and lower the cover. Bar lowered.

  • Page 138: Solving Communication Problems

    Troubleshooting Solving communication problems Solving communication problems If there seems to be some problem related to the communication between your computer and the plotter Some symptoms of a communication problem are: The front-panel Your computer displays an error message when you are trying to print. Your computer or plotter “hangs”...

  • Page 139: Solving Problems With Plot Position Or Content

    – HP plotter drivers for AutoCAD – HP plotter driver for Microsoft Windows applications The documentation supplied with your application software, for example the AutoCAD Reference Manual. If the plot is completely blank Check the print cartridges to be sure you have removed the protective nozzle tape from all of them.

  • Page 140: If The Plot Is Clipped

    Troubleshooting Solving problems with plot position or content If the plot is clipped This indicates a discrepancy between the actual plotting area on the loaded media and the plotting area as understood by your software. Check the actual plotting area for the media size you have loaded. Plotting area = media size minus margins.

  • Page 141: If The Output Is Distorted Or Unintelligible

    If the output is distorted or unintelligible There is a possible explanation if the serial interface is in use: If you are using a serial interface between the plotter and your computer, make sure the plotter’s serial interface settings match the settings and requirements of your software and hardware.

  • Page 142: Solving Print-Quality Problems

    350C If there are white streaks in solid areas or gaps in lines (HP DesignJet 350C) The problem may have resolved itself during the plot (for example, the cartridge nozzles may have cleared themselves), and so, unless the problem occurs...
  • Page 143 One or more of your cartridges may be out of ink. For an explanation of how to check, see page 7–2. If the ink levels are OK, try to assess which cartridge has the problem. If the problem occurs only in one of the plotter’s seven “primary” colors (yellow, cyan, magenta, red, green, blue and black), then you can eliminate one or more of the cartridges.

  • Page 144: If There Are Jagged Vertical Or Horizontal Lines

    If problem is only with vertical black or gray lines, run the Black Cartridge Alignment Procedure, explained on page 5–3. 350C If problem is with any other color or orientation, run the Color Cartridge Test Procedure, explained on page 5–7.

  • Page 145: If There Are Blurred Lines (Ink "Bleeds" From Lines)

    Try a higher Print Quality level. Use better quality media. HP media is recommended and details are given on page 10–18. The plotter may be operating in an area where the temperature and humidity are too high. For environmental specifications, see page 10–5.

  • Page 146: If Ink Smears After You Remove A Plot

    Troubleshooting Troubleshooting Solving print quality problems Solving print quality problems If ink smears after you remove a plot Be sure the ink is dry before you remove the sheet. For recommended ink-drying times, see page 2–27. When loading media, select the appropriate Media Type on the front panel. The plotter may be operating in an area where the temperature and humidity are too high.

  • Page 147: Solving Miscellaneous Problems

    Solving miscellaneous problems If the plotter does not plot You may have a power problem. If there is no activity at all from the plotter, and there are no lights on the front panel, check that the power cable is connected correctly and that there is power available at the socket.

  • Page 148: Getting Help

    If the problem appears to be related to your software application, first contact your software vendor. If you still have difficulty, begin by contacting your HP dealer. The sales representative is familiar with your needs, equipment and software, and should be able to provide you with the information you want.

  • Page 149: If A Repair Is Needed

    See page 6–2 and the section starting on page 1–19. The media type you are using. If a repair is needed Contact the Hewlett-Packard dealer or HP Sales and Support Office where you purchased the plotter for complete service information. Troubleshooting Getting help 9–19...
  • Page 150 9–20...
  • Page 151 Plotter specifications 10-2 Interface specifications 10-8 Interface cables 10-11 Regulatory notices 10-12 Ordering accessories 10-15 Reference 10–1...

  • Page 152: Reference Plotter Specifications

    2. For the best-quality plots, use HP media, as your plotter’s configuration is optimized for it and tested with it. For details of HP media, see page 10–18 and any separate HP media literature supplied with your plotter.
  • Page 153 Except for glossy media types, on which the resolution is always 300 dpi. Except for black with HP RTL, where the resolution is 600 x 600 dpi. Length (paper axis)
  • Page 154 Without roll-feed and legs option E/A0-size plotter 31 kg (68.2lb) D/A1-size plotter 26 kg (57.2 lb) With roll-feed and legs option E/A0-size plotter (Contact HP) D/A1-size plotter Power specifications Source 100–240V ac Frequency 47–63 Hz Consumption 70 W (2.0 A max.)
  • Page 155 Environmental specifications Operational Mechanical and electrical: With cartridges and media: Storage Plotter and media: Cartridges: For optimal print quality and media handling: Ecological specifications Energy efficiency Standby mode: 24 watts. Printing mode: <70 watts. Compliant with Energy Star Program EPA (US). Manufacturing Free of ozone-depleting chemicals (Montreal Protocol).
  • Page 156 Reference Plotter specifications EMC specifications (electromagnetic compatibility) Canada Canadian Department of Communications, Radio Interference Regulations Class B compliant. European Union Japan Korea South Africa Safety specifications Canada Czech Republic EZU, IEC950 certified European Union Mexico DGN, NOM019-SCFI-1993 certified Norway 10–6...
  • Page 157 Plotting area (= media size minus margins). Media size (and orientation of media ) of media ) ANSI media A (portrait) A (landscape) B (portrait) B (landscape) C (portrait) C (landscape) D (portrait) D (landscape) E (portrait) Architectural A (portrait) media media A (landscape)

  • Page 158: Interface Specifications

    Reference Interface specifications Interface specifications Below are the parallel and serial interface specifications. On the following page are the pin configurations for the most common HP cables referenced on page 10–11. Parallel (Bi-Tronics/Centronics) Interface Interface The connector on the plotter is 36-pin The connector on the plotter is 36 pin female.

  • Page 159: Parallel (Bi-Tronics/Centronics) Cable

    Parallel (Bi-Tronics/Centronics) Cable HP part number: C2950A (2m) C2951A (3m) Parallel cable for Bi-Tronics/Centronics Plotter End Computer End Male (36-pin) Male (25-pin) Reference Interface specifications 10–9...

  • Page 160: Serial (Rs-232-C) Cables

    Reference Interface specifications Serial (RS-232-C) Cables HP part number: 24542G Serial cable for printers or plotters Plotter End Computer End Male (25-pin) Female (9-pin) 17255M or 13242G* HP part no: Modem eliminator cable Plotter End Computer End Male (25-pin) Female (25-pin) * Symmetrical: either end may be connected to the plotter.

  • Page 161: Interface Cables

    HP 9000 workstations: series 300, 400, 700 IBM AT, IBM PS/2, IBM PC/XT and compatibles Serial (RS-232-C) Interface Computer HP Vectra PC or HP 24541A/B serial interface card (9-pin connector) HP 9000 workstations using 9-pin connectors. IBM AT and compatibles using 9-pin serial...

  • Page 162: Regulatory Notices

    To obtain a Material Safety Data Sheet (MSDS) You can obtain current Material Safety Data Sheets for the print cartridges used in the plotter (HP Part numbers 51644C [cyan], 51644M [magenta], 51644Y [yellow] and 51640A [black]) by mailing a request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept.

  • Page 163: Telecommunications Statement

    Normalbetrieb nach DIN 45635 T. 19 Telecommunications statement Tele- The HP DesignJet 330 and 350C plotters, Models C4699A, C4700A, C4701A, and communications C4702A, are approved under Approval Number NS/G/1234/5/100003 for indirect General Approval connection to public telecommunications systems within the United Kingdom.

  • Page 164: Declaration Of Conformity

    08190 Sant Cugat del Vallès Barcelona, Spain InkJet Plotter HP C4699A, HP C4700A, HP C4701A, HP C4702A HP JetDirect EX external network servers IEC 950: 1991 + A1, A2 / EN 60950 (1992) + A1, A2 CSA C22.2 No. 950 (1993)

  • Page 165: Ordering Accessories

    (The latest edition was shipped with this plotter) HP CAD Plotters: Software/Hardware Guide (The latest edition was shipped with this plotter) * This item is updated regularly. For details of the latest version available, please contact your HP dealer or sales representative. Reference...
  • Page 166 * Updated HP-GL/2 and RTL reference information is currently in preparation. For the latest part numbers, please contact your HP dealer or sales representative. ** This item is updated regularly. For details of the latest version available, please contact your HP dealer or sales representative.
  • Page 167 Network interface HP JetDirect EX external print servers (for LAN connection): For Ethernet: HP JetDirect EX Plus For Token Ring: HP JetDirect EX Plus 3 Print cartridges Although other cartridges may appear to fit in the stalls, use only these part numbers.

  • Page 168: Hp Part Numbers For Hp Designjet Papers And Films

    HP Heavyweight Coated Paper HP High-Gloss White Film * These sizes are available – Please contact your HP dealer or sales representative for product numbers. From time to time new media types and sizes may become available – also contact your HP dealer or sales representative for details.

  • Page 169: Hp-Gl/2 And Hp Rtl Programming Information

    The HP-GL/2 and HP RTL Reference Guide provides complete explanations and examples of the HP-GL/2 and HP RTL graphic and interfacing instructions. If you are writing an HP-GL/2 or RTL driver for your plotter, you will find this guide an invaluable source of general instruction information. It is published by Addison-Wesley Publishing Company, and you can can order it through most book stores (ISBN 0-201-56308-8).
  • Page 170 10–20...

  • Page 171: Glossary

    Glossary 11–1...
  • Page 172 A glossy, opaque, polyester media type. HP-GL One of Hewlett-Packard’s standard graphics languages for plotters and printers. Produces vector data. Forerunner to HP-GL/2. HP-GL/2 One of Hewlett-Packard’s standard graphics languages for plotters and printers. Produces vector data. Newer than HP-GL.
  • Page 173 A set of logical pens defined by color and width. Printer Job Language. A programming language that controls jobs going to a printer or plotter. parallel interface A type of interface between computer and device. Generally faster than a serial interface.
  • Page 174 Glossary spindle The rod that holds the roll of media in the roll-feed and legs option. tracing paper A semi-opaque matte paper type. translucent bond A semi-opaque matte paper type. vector A line. An image may be defined in terms of vectors rather than dots.

  • Page 175: Index

    Index accessories, 1-4–1-6 list, 10-15 ordering, 10-19 using genuine HP, 7-3 accuracy, specification, 10-3 acoustic specifications, 10-4 addressable resolution, 10-3 aligning cartridges, 5-3–5-10 aligning roll media, 2-23 aligning sheet media, 2-13 Apollo, cables to connect, 10-11 Apple, cables to connect, 10-11...
  • Page 176 10-3 grayscales of pens in palette, 3-12 printing color, 3-13–3-15 heavyweight media, 10-2 help, 9-18–9-20 HP DesignJet, model numbers, 10-2 HP DesignJets, other, 1-25 HP JetDirect EX, 1-5, 1-18 HP media, 10-18 HP RTL, 6-3 documentation, 10-19 HP supplies, using genuine, 7-3...
  • Page 177 memory, 6-2, 10-16 and file size, 6-4 expansion modules, 1-5, 10-16 installation, 1-6–1-8 upgrading, 6-4–6-5 Merge, 3-11 Microsoft Windows, driver, 10-16 Microsoft Windows applications, 1-24 minimum media sizes, 10-3 Mirroring an image, 3-10 monochrome, printing color as, 3-13–3-14 monochrome/color switching, 3-13–3-14 MSDS (Material Safety Data Sheet), 10-12...
  • Page 178 Index safety, MSDS, 10-12 safety specifications, 10-6 self test. See color cartridge test procedure serial. See interface, serial service station, 1-10 setting up checklist, 1-3 fast track (quick setup), 1-2 full instructions, 1-3–1-26 Setup Sheet, 1-14–1-17, 1-19–1-24 defaults, 1-22 how to print, 5-2 items in, 1-22 sample, 1-21 shadows of color, 9-14...

  • Page 179: Documentation Map

    Documentation map Printed Documentation for Users of the HP DesignJet 330 and 350C Plotters Setting up and using the plotter Plotter Assembly Assembly Instructions Instructions for Legs and Roll-feed (Supplied with roll-feed kit) Using application software HP CAD Plotters: CAD Software...

  • Page 181: Please Give Us Your Feedback (Removable)

    Please give us your feedback on the quality of this documentation Name: Job Title: Organization: Address: Phone: Circle the appropriate score Overall ease of use of this manual Overall ease of use of the Quick Reference Guide Use of language in both documents Use of graphics in both documents Please explain any low score: Any other comments on any of the documentation accompanying the plotter:...
  • Page 182 IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 24343 SAN DIEGO, CA POSTAGE WILL BE PAID BY ADDRESSEE HP DesignJet Marketing Center Hewlett-Packard Company Building #7 16399 West Bernardo Drive San Diego, CA 92127 U.S.A.
  • Page 183 Please give us your feedback on the quality of this documentation Name: Job Title: Organization: Address: Phone: Circle the appropriate score Overall ease of use of this manual Overall ease of use of the Quick Reference Guide Use of language in both documents Use of graphics in both documents Please explain any low score: Any other comments on any of the documentation accompanying the plotter:...
  • Page 184 A A A Any comments? Fold here and then staple or tape the ends together Hewlett-Packard Company Barcelona Division Attn: Learning Products Dept. Avda. Graells, 501 08190 Sant Cugat del Vallès Spain...

This manual is also suitable for:

Designjet 330, 350cDesignjet 330

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