System Error: 010036 0000Xx00 - HP DesignJet 2500CP Service Manual

System Error:
Problem Description: A short circuit in the Y/X axis or ANY stepper
Corrective Action:
System Error Codes
010036 0000XX00
motor. This short circuit is causing some of the
fuses in the Electronics Module to burn.
Error data:
00000800 ³ Problem with the Y axis.
00001000 ³ Problem with the X axis.
Try the following:
D Check which stepper motor has failed by
measuring the resistance values of the
connectors. Make sure that you check the
resistance between pins 1 3 and 4 6. If any of the
stepper motors are burnt, you will get a value of
X0 5 ohms. ONCE YOU HAVE
IDENTIFIED THE FAILING MOTOR YOU
MUST REPLACE THE FAILING MOTOR
ASSEMBLY AND THE ELECTRONICS
MODULE TOGETHER AT THE SAME
TIME TO SOLVE THE PROBLEM. IF YOU
INSTALL A NEW ELECTRONICS
MODULE WITHOUT REPLACING THE
FAILING MOTOR, THE ELECTRONICS
MODULE WILL BE BURNED AGAIN.
Stepper Motor
Bail
Refill
Service Station (X axis)
Service Station (Z axis)
Primer
Elevator
HP DesignJet CP Series Printers
Resistance (ohms)
120  20%
200  20%
54.4  20%
50  20%
46  20%
52  20%
2-11