Unable To Forward A Scan Document On The Network (Smb) - Xerox WorkCentre 5022 User Manual

Problem Solving

Unable to Forward a Scan Document on the Network (SMB)

The table below lists possible solutions when you are unable to forward a scan document on the
network.
Symptom
Unable to forward
scan data to a
network computer
13-22
Possible Cause
Has the server been entered
correctly?
Has the storage location been
entered correctly?
If SMB was selected, has the
shared name been entered
correctly?
If SMB (UNC notation) was
selected, has the storage
location been entered
correctly?
Has the login name been
entered correctly?
Has the passcode been entered
correctly?
When forwarding data to
Windows Server 2003 or
Windows Server 2008, is the
time setting the same in the
machine and in Windows?
When using Windows Server
2003, Windows Server 2008 or
Windows XP, did a user without
a passcode attempt to forward
data using SMB?
Remedy
Check the server setting.
Check the storage location setting.
Check the shared name setting.
Check the storage location setting.
Check the login name setting.
Check the passcode setting.
Set the same time in the machine and in Windows.
Follow the steps below to change the network
access settings.
1. Start Windows, and select Control Panel
> Administrative Tools > Local Security
Policy.
Select Security Settings > Local Policies
2.
> Security Options.
3. Set Account: Limit local account use of
blank passcodes to console logon only
to Disabled.
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Xerox WorkCentre 5022/5024 Multifunction Printer
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