Xerox WorkCentre 5022 User Manual page 293

Symptom Possible Cause
The image quality The drum cartridge is scratched.
is poor.
The sender's document scanner
is dirty.
The sender has set a low
resolution.
® ®
Xerox WorkCentre 5022/5024 Multifunction Printer
User Guide
Remedy
Make a copy. If the image quality is poor, replace
the drum cartridge.
Refer to Replacing the Drum Cartridge
7.
Check on the problem with the sender.
Note: Image quality problems can occur during fax
transmission not only due to problems with the
machine, but also due to problems with the sender
fax machine.
Check on the problem with the sender.
Note: Image quality problems can occur during fax
transmission not only due to problems with the
machine, but also due to problems with the sender
fax machine.
Problem Solving
on page 12-
13-19