Full-High Drive: Tape Spooled Off Supply Reel; Removing The Bezel And The Cover From The - IBM TS3100 Setup, Operator, And Service Manual

Figure A-6. Removing the bezel and the cover from the half high internal drive
4. Inspect the drive to decide which of the following conditions most closely

Full-high Drive: Tape Spooled Off Supply Reel

Note: If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY
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matches the symptom on the drive:
v Tape spooled off the supply reel - All the tape appears to be on the take up
reel and no tape is on the supply reel (inside the cartridge). Test the drive
after the procedure is completed.
v Tape pulled from leader pin (or broken at the front end) - All the tape
appears to be on the supply reel (inside the cartridge) and very little or no
tape appears to be on the take up reel. The leader block is positioned in the
take up reel. Return the drive after the procedure is completed.
v Tape broken in mid-tape - Tape appears to be on both the supply reel
(inside the cartridge) and take up reel. Test the drive after the procedure is
completed.
v Tape tangled along tape path - Tape appears to be tangled and damaged but
intact. Return the drive after the procedure is completed.
-- OR --
No damage to tape (or no apparent failure) - There appears to be no
damage or slack to the tape. Return the drive after the procedure is
completed.
COPY' data (i.e., there is no backup), eject commands issued at the host fail
to unload the tape, and power-cycling the drive fails to eject the cartridge,
make no further attempts to unload this tape. Call Technical Support and
open a PMR if one isn't already open, to initiate the process of sending the
drive with the loaded cartridge in for recovery.
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Appendix A. Information for Trained Service Personnel
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A-7