DataCard CP80 Plus Service Manual page 89

Error
Code
MS-01418 The card was lost before writing
magnetic stripe data.
MS_MOVE2_ERR
MS-01419 A card was lost outside of the
magnetic stripe area when
attempting to read data
encoded on the card.
MS_MOVE3_ERR
MS-01420 A card was stuck when
attempting to read magnetic
stripe data encoded on the
card.
MS_MOVE4_ERR
CP80 and CP80 Plus Service Manual
Symptom Comments
The card was never detected by the magnetic
stripe sensor. If the card is located between the
input sensor and the magnetic stripe sensor, check
the following:
• Inspect the card track for obstructions.
• Inspect the transport belt and pulleys for
operation.
• Inspect all of the rocker assemblies to ensure they
are applying pressure to the card and that the
rollers rotate freely.
If the card is at the sensor or past the sensor, check
the sensor functions:
• Block the magnetic stripe sensor and look for a
sensor transition in Diagnostics.
• To confirm if the main control board is faulty:
a. Turn off the printer.
b. Unplug the reflective sensor and connect a
functional transmissive sensor in its place.
c. Turn the power on and block the sensor.
d. If no sensor transitions are observed in
Diagnostics, the control board needs to be
replaced.
The card was not returned from the rear of the
printer, or the card has been read but did not
reach the input sensor. (The read cycle is not
complete until the card is passed off to the input
sensor.)
• Check the card input and magnetic stripe
sensors for operation.
• Check the transport system for obstructions and
proper operation.
• Check the smart card and front rockers for
proper operation.
The magnetic stripe sensor never cleared after the
read operation. If the read-back direction is
"forward," then it may also be possible that the
card input sensor never cleared.
• Check the operation of the card input and
magnetic stripe sensors.
• Check the front and magnetic stripe rockers for
proper spring pressure and roller movement.
• Check the transport for proper operation or
obstructions.
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