Printer Driver Errors (Dr) - DataCard CP80 Plus Service Manual

Printer Driver Errors (DR)

Error
Code
DR 00901 The printer is not responding. Check
the printer and USB cable
connections.
DR 00902 The printer is paused. Click OK to
continue printing.
DR 00903 Error processing this card. Click Help
for steps to follow.
DR 00904 PC to printer communication error.
Check the data cable.
DR 00906 Printer driver error. Click Help for
more information.
DR 00907 The printer driver cannot access the
required PC resources. Click Help for
more information.
DR 00908 The printer driver cannot get enough
PC memory. Click Help for more
information.
DR 00909 Printer driver error. Click Help for
more information.
4-20
Message text Comments
• Make sure the printer status light is showing
steady green.
• Check the cables.
• Make sure the computer's USB port is
functioning.
• Check for a broken ribbon.
• Check the Ready button; it may be defective.
The driver has failed to create or access the
temporary files containing the data for the card.
• Make sure the TEMP environment variable is set
correctly. User should have sufficient rights to
write to this folder.
• Make sure there is enough free disk space to
store the necessary card data.
Check for possible PC configuration failures such
as:
• Defective port.
• Defective main control board and its
connections.
• Wrong printer or communication parameters
are set.
Perform hard drive maintenance.
The print processor has an error opening or
reading the temporary files.
• Make sure the TEMP environment variable is set
correctly. User should have sufficient rights to
write to this folder.
• Delete the job and resend it from the
application.
• If the spooler crashes, restart Windows.
There is not enough memory to process and print
a card.
• Make sure that the computer resources are not
being used extensively by other applications.
• Clean up the PC hard drive.
• Run the Update utility to update the printer
firmware to make it compatible with the printer
driver. The update process takes several
minutes.
• Clean up the PC hard drive.
Troubleshooting