Error Codes; Error Code Prefixes; General Notes - DataCard CP80 Plus Service Manual

Error Codes

When an unexpected or undesired event occurs, the printer and/or software will
generate an error code to be displayed on the monitor. Many times the error code
is intended to be informational to instruct the operator to perform a required or
routine task. Other times the error code is the result of a non-routine event that
indicates a more serious problem with the system.

Error Code Prefixes

The error messages use the following prefixes to indicate the source of the
problem:

General Notes

This section is not intended to instruct the user on how to handle routine errors.
For errors considered to be routine, the solution presented is based on the
assumption that the error is repetitive. For example, a simple card jam can occur
periodically without a specific cause. However, a repetitive card jam would
indicate a problem with the printer.
In the tables below, the name of the error handling procedure call is included
under the symptom of the error. This procedure name is never displayed, but
it is included here to provide additional information about the specific error.
For example, the procedure name called when a card is lost in the duplex is
There is a significant difference between a card being lost versus stuck (or
jammed). A lost card means it was not seen by a sensor. A jammed card
means the sensor never cleared. These two distinctions can be helpful when
determining the cause of an error. For example, if the printer is reporting a
jammed card but the card is not located under the sensor, then the first place
to begin troubleshooting is with the sensor (it is possibly unplugged).
4-18
Driver API
Printer Driver Errors
Input Errors
Duplex Errors
System Errors
Magnetic Stripe Errors
Laminator Errors
Print Errors
Smart Card Errors
ERR_FLP_CARD_LOST.
AP-008xx
DR-009xx
IS-012xx
DM-007xx
SY-013xx
MS-014xx
OP-016xx
PR-017xx
SC-018xx
Troubleshooting