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3.1.10 Call Waiting Tone

3.1.10 Call Waiting Tone
12.1.3 OHCA (Off-hook Call Announcement)
16.1.1 SMDR (Station Message Detail Recording)
20.1.3 Whisper OHCA
Operating Manual References
1.3.12 CALL WAITING FEATURES
1.3.13 Call Waiting Tone
3.1.2 Personal Programming
3.1.10 Call Waiting Tone
Description
When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a
conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting.
Conditions
This feature functions only if the called extension has activated call waiting. If it is activated, the calling
extension will hear a ringback tone.
One of two call waiting tones can be selected (Tone 1 or Tone 2) through personal programming (Call
Waiting Tone Type Selection).
A PT user can hear different Call Waiting tones for CO line calls and intercom calls if "Tone 2" has been
selected through personal programming (Call Waiting Tone Type Selection). If "Tone 1" has been
selected, the same Call Waiting tone will be heard for both CO line calls and intercom calls.
All Call Waiting tone patterns have a default (® 21.3 Tones/Ring Tones).
PC Programming Manual References
4.4 [2-3] Timers & Counters—Miscellaneous—
4.10 [2-6-3] Numbering Plan—B/NA DND Call Feature
BSS / OHCA / Whisper OHCA / DND Override
BSS / OHCA / Whisper OHCA / DND Override-2
6.1 [4-1-1] Wired Extension—Extension Settings
→Option 2—
Manual C. Waiting for Extension Call
→Option 2—
Automatic C. Waiting
→Option 4—
Call Waiting Tone Type
6.10 [4-2-1] Portable Station—Extension Settings
→Option 2—
Manual C. Waiting for Extension Call
→Option 2—
Automatic C. Waiting
→Option 4—
Call Waiting Tone Type
Operating Manual References
1.3.13 Call Waiting Tone
3.1.2 Personal Programming
50
Feature Manual
Caller ID—Visual Caller ID Display
Document Version 2010-11

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