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[Log-in/Log-out and Wrap-up Status Example]
Incoming call
Incoming call
Extn.
Extn.
Extn.
101
102
Ready
Ready Not Ready
Extn.
102
Logged-out
Conditions
It is programmable whether the last remaining logged-in extension can log out.
Log-in/Log-out Button
A flexible button can be customized as the Log-in/Log-out button with the following parameters:
Parameter
No parameter
Floating extension number of a
specified incoming call
distribution group
(All)
If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The
light pattern is the same as the Log-in/Log-out button that includes the group number.
Wrap-up Timer
Two wrap-up timers can be programmed, an ICD Group member wrap-up timer and an extension
wrap-up timer. System programming selects which timer is used. When the ICD Group member
wrap-up timer is selected, the timer is only activated after calls to the extension through an ICD Group.
When the extension wrap-up timer is selected, the timer is activated after all calls to or from the
extension, including a retrieved call on hold.
Only calls from ICD Groups cannot be received during the wrap-up time. Other calls are received as
normal.
The wrap-up timer does not work for PS Ring Groups.
Wrap-up Button
Document Version 2010-11
Incoming call
Extn.
Extn.
Extn.
103
104
105
106
Wrap-up
Ready
Logged-in
Used with an ICD Group
button, or with the floating
extension number of an
incoming call distribution
group, or with
Used to log in to or out of the
specified incoming call
distribution group.
Used to log in to or out of all
incoming call distribution
groups to which the extension
user belongs.
9.1.3 ICD Group Features—Log-in/Log-out
Waiting for call
Call
arrives
Wrap-up
Answering a call
time expires
Call
completed
Finishing paperwork
Usage
Red on
(All).
Log-out
Status
After Log-out
Operation
Ready
Wrap-up
button pressed
Not Ready
Finishing paperwork/
temporary break
Wrap-up
button pressed
Wrap-up
Light Pattern
Off
Log-in Status
After Log-in
Operation
Feature Manual
149

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