A display PT user can lock the SVM Log display to prevent the user's information from being viewed and
voice messages from being played back at any extension through personal programming (Display Lock).
In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialing number display are
also locked. An extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal
Identification Number)) is required to lock/unlock the display.
Accessing the Message Box of Another Extension
Listening to voice messages left by callers using a Message button for another extension is available only
when voice messages have been left in the message box.
Moving From SVM to DISA
When a call is answered by SVM but the caller wants to call another extension instead of leaving a
message, it is possible to access DISA (DISA OGM 01 will be played) by dialing the Operator Call feature
number. This allows the caller to call another extension via DISA or access the DISA AA service.
The OGM feature for the ESVM card to which the SVM mailbox belongs must be enabled via system
[Recording Greeting Messages]
If an extension user tries to record a new greeting message to his message box when the card is already
full, the user will hear a reorder tone.
It is not recommended to record music when creating a greeting message.
[SVM Remote Access from CO Line]
Whether Walking COS is available or not can be set through system programming.
If the PBX uses analog CO lines without the CPC service, it is strongly recommended to prohibit Walking
COS access. If an extension user who is accessing his message box through an analog line goes on-hook
while the voice messages are being played, the line will remain connected until all voice messages finish
playing. This is because a reorder tone cannot be detected from an analog line while playing voice
The first digit of the Walking COS feature number must be entered before the greeting message finishes
When accessing SVM from a CO line, it is possible to change message boxes (e.g., to leave a message
in another user's message box after listening to one's own messages). However, a user can only access
the message boxes of other extensions assigned to the same SVM/ESVM card. For example, if the user
accesses a message box belonging to SVM/ESVM card 1 first, then the user can only access the message
boxes of other extensions belonging to SVM/ESVM card 1. If the user tries to access the message box of
another extension belonging to a different card, the user will hear a reorder tone.
While a reorder tone is heard, it is possible to retry another call by pressing " ".
Installation Manual References
2.5.4 SVM2 Card (KX-TDA5192)
2.5.5 ESVM2 Card (KX-TDA5194)
2.6.6 ESVM4 Card (KX-TDA0194)
2.8.5 ESVM4 Card (KX-TDA0194)
PC Programming Manual References
2.5.4 Tool—Simplified Voice Message—Delete All Recording
2.5.5 Tool—Simplified Voice Message—Check Current Usage
3.27 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only)—
Document Version 2010-11
16.1.5 SVM (Simplified Voice Message)