Panasonic KX-TDA50 Feature Manual page 147

[How the Group Call Waiting Feature Activates]
Programming Conditions
Group Call
Waiting Mode
Distribution UCD
Priority Hunting
Ring
All UCD/Priority Hunting/
Ring
* Incoming calls enter the queue immediately. Member extensions do not receive the Call Waiting tone.
[Example]
Group Call Waiting mode: All
•
Group call distribution method
•
for idle extensions: UCD
[ICD Group Button for Group Call Waiting]
The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method
as follows:
a.
Ring: The Group Call Waiting feature activates for all busy member extensions (even when the
extensions do not have ICD Group buttons) simultaneously for only one incoming call—additional calls
will wait in a queue.
b.
UCD/Priority Hunting: The Group Call Waiting feature activates on an idle ICD Group button located
on busy member extensions in a certain order. (This order depends on the type: UCD or Priority
Hunting.) Calls will arrive at idle buttons until all ICD Group buttons are occupied—additional calls will
wait in a queue.
Note
In method b), if an extension has one or more ICD Group buttons for an incoming call distribution
group and all the ICD Group buttons on the extension are occupied, the Group Call Waiting feature
for the group will not work at the extension.
ICD Group 1
(Floating
extension
no.: 601)
3.
No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No Answer
time), the call will be redirected to the next member extension. If there is no idle group member, the call
queues at the target extension until a group member becomes available.
Document Version 2010-11
Group Call
Distribution Method
All extensions hear the Call
Waiting tone (Ring).
ICD Group 2
(Floating
3
extension
no.: 602)
2
1
ICD Group 1; 601 (Call Waiting)
ICD Group 1; 601 (Call Waiting)
ICD Group 2; 602 (Answering the Call)
9.1.2 ICD Group Features—Group Call Distribution
Result
Group Call Waiting Capable
Distribution Method Telephone
PT/PS with idle
UCD
ICD Group button
Priority Hunting
Any telephone
Not available*
Ring
Feature Manual 147