03862000-2E09 Insufficient Roll Media Error; 03870001-2015 Cutter Error; Borderless Printing Error - Canon imageprograf ipf700 Service Manual

Chapter 6
2) Replace the maintenance cartridge relay PCB.
3) Cable continuity check
If continuity of the cable between the maintenance cartridge relay PCB and the main controller PCB is
abnormal, replace the cable.
4) Replace the main controller PCB.

6.1.4.32 03861001-2405/03861001-2406 Borderless printing error

<Cause>
The position where the media is loaded is not suitable for borderless printing.
The received data is not suitable for borderless printing.
<Probable fault location>
Operation method
<Countermeasure>
1) Check the operation method and retry printing.

6.1.4.33 03862000-2E09 Insufficient roll media error

<Cause>
The machine detected that the remaining roll media was insufficient.
<Probable fault location>
Roll media, feed roller HP sensor, feed roller encoder film, feed roller encoder, or main controller PCB
<Countermeasure>
1) Replace the roll media.
2) Feed roller HP sensor
Check for normal operation. If the operation is abnormal, replace the feed roller HP sensor.
3) Replace the feed roller encoder film.
4) Replace the feed roller encoder.
5) Replace the main controller PCB.

6.1.4.34 03870001-2015 Cutter error

<Cause>
After roll media cutting, the multi-sensor could not detect the media end.
<Probable fault location>
Media, defective multi sensor, cutter unit, head relay PCB, or main controller PCB
<Countermeasure>
1) Media check
If there is any print or stain in the detection area on the media or the media size is not the specified one, replace
the media.
2) Multi sensor
Select [SERVICE MODE]>[DISPLAY]>[SYSTEM]>[SIZE CR] to check the value read by the multi sensor.
If the value is wrong, replace the multi sensor.
3) Visual check
Remove foreign substances from the multi sensor and cutter unit if any.
If the cutter unit is damaged or deformed, replace it.
4) Cable continuity check
If continuity of the cable between the multi sensor and the head relay PCB is abnormal, replace the cable.
5) Replace the head relay PCB.
6) Replace the carriage relay PCB.
7) Replace the main controller PCB.
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0014-0984
0014-0980
0014-0990