SERVICE MANUAL DU7-1183-000 JULY 2006 REV. 0 COPYRIGHT 2006 CANON INC. CANON imagePROGRAF iPF700 REV. 0 PRINTED IN U.S.A.
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between elec- trical and mechanical systems with reference to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow indicates the direction of the electric signal.
Contents 220.127.116.11 Maintenance cartridge relay PCB components ............. 2-31 2.4.6 Power Supply ......................2-31 18.104.22.168 Power supply block diagram..................... 2-31 2.5 Detection Functions with Sensors ..............2-32 2.5.1 Sensers for covers ....................2-32 2.5.2 Ink passage system ....................2-33 2.5.3 Carriage system ....................... 2-36 2.5.4 Paper path system ....................
Contents 4.4 Applying the Grease ..................4-28 4.4.1 Applying The Grease ....................4-28 4.5 Adjustment and Setup Items ................4-30 4.5.1 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 4- 4.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor......4-30 4.5.3 Procedure after Replacing the Head Management Sensor ......
Contents 03860002-2E0A/03860002-2E0C Path mismatch error ............6-7 22.214.171.124 03030000-2E21 IEEE1394 Error ..................6-8 126.96.36.199 03031000-2E0F Upper cover sensor error ..............6-8 188.8.131.52 03031000-2E11 Carriage cover sensor error ..............6-8 184.108.40.206 03031000-2E12 Defective paper release lever .............. 6-9 220.127.116.11 03060A00-2E1B Roll media end error ................6-9 18.104.22.168 03130031-260E Gap detection error................
Contents 22.214.171.124 E194-404A Non-discharge detection count error ............6-18 126.96.36.199 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error............................ 6-18 188.8.131.52 E198-401C/E198-401D/E198-401E RTC error ............6-19 6.2 Location of Connectors and Pin Arrangement ..........6-19 6.2.1 Main controller PCB ....................6-19 6.2.2 Carriage relay PCB ....................6-28 6.2.3 Head relay PCB.......................
Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0012-6185 This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic picture quality. This printer is a desktop product that delivers its output on roll or cut media.   ...
Chapter 1 1.2 Features 1.2.1 Features 0012-6186 -Rear loading of roll media, making for compact, lightweight device geometry. -Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating posters to a significant degree. -High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and ozone-proof five-color pigment inks of Y, M, C, BK and MBK, deliver high-quality photographic picture quality.
Chapter 1 1.2.3 Ink tanks 0013-0607 Ink tanks are disposable. An ink tank should be replaced when an ink tank replacement prompt message appears or when six months expire after the date of initial unpacking, whichever occurs earlier. To install ink tanks, open the right cover of the printer. Ink tanks are furnished with a notch for preventing incorrect installation, which will allow the tanks to be installed at the position marked in the right color and nowhere else.
Chapter 1 1.2.5 Roll holder 0013-4667 The printer comes with a roll holder for paper tubes having an inside diameter of 2 inches as standard. It supports an optional roller holder for paper tubes having an inside diameter of 3 inches. Both roll holders clamp the paper tubes of roll media with an outside diameter of 150 mm or less from inside.
Chapter 1 c. Maintenance cartridge The expendable maintenance cartridge is the same as the one that comes with the printer. The maintenance cartridge is furnished with a shaft cleaner. F-1-8 1.3 Product Specifications 1.3.1 Product Specifications 0012-6192 Type Bubble-jet printer (desktop type) Feeding system Roll media: Manual (Rear loading) Cut media: Paper tray (Front loading)
Chapter 1 Printable area (Roll media) Bordered printing: Internal area, excluding 3-mm top, bottom, and left and right margins. Borderless printing: Internal area, excluding 0-mm top, bottom, and left and right margins. * The printable area may vary with each type of paper media used.
Chapter 1 Operating environment Temperature: 15-30 oC Relative humidity: 10-80%RH (non-condensing) Print quality guaranteed Temperature: 15-30 oC environment Relative humidity: 10-80%RH Power supply AC 100 V - 240 V (50 Hz/60 Hz) Power consumption 140 W or less (Maximum) Power consumption When idle in energy save mode (sleep mode) 100-120 V: 5.0 W or less (with IEEE1394 mounted, 8 W or less)
Chapter 1 1.4 Detailed Specifications 1.4.1 Print speeds and print directions 0013-6386 T-1-2 Mediatype Prioritized picture Print quality Number of Direction Resolution quality passes (*1) Plain paper Photographs and Fast 1 pass Bidirectional 1200 x 1200 dpi Plain paper (bond paper) illustrations Standard 2 passes...
Chapter 1 Mediatype Prioritized picture Print quality Number of Direction Resolution quality passes (*1) Tracing paper(CAD) Line drawings and Fast (*2) 1 pass Bidirectional 1200 x 1200 dpi translucent mat films(CAD) text 1 pass Bidirectional 1200 x 1200 dpi Standard 2 passes Bidirectional 1200 x 1200 dpi Fine (* 2)
Chapter 1 c. [IEEE1394] (option) (1) Interface Type IEEE1394-1995, P1394a (Version 2.0)-compliant interface (2) Method of data transfer Asynchronous transfer (3) Signal levels Input: Differential input voltage: +173mV - +260mV during S100 arbitration +142mV - +260mV, receiving data +171mV - +262mV during S200 arbitration +132mV - +260mV, receiving data +168mV - +265mV during S400 arbitration +118mV - +260mV, receiving data...
Chapter 1 1.5.2 Printer rear panel 0013-4638 F-1-10  Release lever Releases the paper retainer. Press this lever rearward to load paper or clean the interiors of the printer.  Power connector Connect the power cord to this connector.  Roller holder slot Set the roll holder in this guide slot.
Chapter 1 1.6 Basic Operation 1.6.1 Operation panel 0012-6207 The functions of the keys and meanings of LED indications on the operation panel are described below.  Data Online Power Infomation Message  Cleaning (3 Sec.) Menu Eject Stop    F-1-12...
Chapter 1 Keys [Menu mode] " key" Opens the menu one level above. " key" Opens the menu one level lower. " key" Displays the previous action or setting. " key" Displays the next action or setting. [Offline mode] " key"...
Chapter 1 1.6.3 Main menu 0012-6209 This printer supports a main menu that offers an organized clue to opening a maintenance menu for adjusting the discharge position of each nozzle, cleaning the printhead and so on, a print setup menu for setting the auto- cutting feature, the ink drying time and so on, a parameters menu for selecting a message display language and so on, and more..
Chapter 1 b. Main menu List The hierarchy and settings of the main menus are described below. MAIN MENU Force Cutting Rep.Ink Tank Head Cleaning Head Cleaning A Head Cleaning B Media Menu Roll Media Type (Select media type) Chk Remain.Roll Roll Length Set * Displayed only when "On"...
Chapter 1 Paper Details MENU Paper Details Drying_Time (30sec. 1min. 3min. 5min. 10min. 30min.) 60min. Scan Wait Time (1sec. 3sec. 5sec. 7sec.) 9sec. Feed Priority Automatic Band Joint Print Length Print Length -0.70% 0.70% Head Height Automatic (Lowest Low Standard High) Highest Skew Check Lv.
Chapter 1 Adjust Printer Menu Adjust Printer Auto Head Adj. Standard Adj. Advanced Adj. Auto Print Manual Head Adj Auto Band Adj. Standard Adj. Advanced Adj. Manual Band Adj Adjust Band Adjust Length Head Inc.Adj. F-1-16 1-18...
Chapter 1 System Setup Menu System Setup Warning Buzzer Ignore Mismatch Keep Media Size Judge Paper Size Sht Selection 1 ISO A3+ ANSI B Super Sht Selection 2 ISO B1 ANSI F Roll Selection 1 ISO A3+(297mm) 300m Roll Roll Selection 2 10inch(254mm) JIS B4(257mm) Noz.Check Freq.
Chapter 1 Time Zone Time Zone London (GMT) +1 Paris,Rome +2 Athens.Cairo +3 Moscow +4 Eerevan,Baku +5 Islamabad +6 Dacca +7 Bangkok +8 Hong Kong +9 Tokyo,Seoul +10 Canberra +11 NewCaledonia +12 Wellington Eniwetok Midway is. Hawaii (AHST) Alaska (AKST) Oregon (PST) Arizona (MST) Texas (CST)
Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 184.108.40.206 Moving parts of the printer 0013-5153 Be careful not to get your hairs, clothing, accessories or any other objects caught in the moving parts of the printer. The moving parts of the printer include the carriage unit, carriage belt, ink tube, flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor.
Chapter 1 220.127.116.11 Ink adhesion 0013-5154 a. Ink passage Be careful not to touch the ink passage in the printer to get the printer being serviced, workbench, your hands and clothes and so on smeared by the ink. The ink passage comprises the ink tank unit, carriage unit, purge unit, maintenance cartridge unit and the ink tubes that interconnect the separate parts.
Chapter 1 b. Ink mists As the printhead jets an ink against paper to print, traces of ink mists floating during printing or springing back from the paper are produced in the print station. Such ink mists are collected by mist collection air flow into the printer.
Chapter 1 18.104.22.168 Live parts of the printer 0013-5155 Any electrical portion of the printer becomes live when AC power is supplied to it. The main controller, power supply and interface connector are found on the left rear side of the printer, with the operation panel being located on the upper right cover.
Chapter 1 1.7.2 Other Precautions 22.214.171.124 Printhead 0013-1936 a. Handling the printhead Do not unpack the printhead until it is ready for immediate use. When mounting the printhead on the printer, remove protective caps 1 and 2 in this order by holding them by the lugs.
Chapter 1 b. Capping action The printer performs a capping action at the end of printing or when it stands by in the wake of an error occurrence, to protect the printhead and prevent ink leaks. If the printer has been powered off by inadvertently disconnecting the power cord from the wall outlet, reconnect the power cord to the wall out and turn on the power key.
Chapter 1 126.96.36.199 Ink tanks 0012-6229 a. Opening ink tanks Do not unpack ink tanks until they are ready for immediate use. When placing an ink tank in position, shake it slowly seven to eight times before opening it. Without shaking, the ingredients of the ink might settle, resulting in degraded print quality.
Chapter 1 188.8.131.52 Dealing with the printer 0013-1880 a. Protecting against electrostatic breakdowns Pieces of clothing rubbing each other could build up static electricity, producing static charges in human bodies to cause harm to an electrical component or corrupt its electrical characteristics. You are strongly advised never to touch the printhead contact of the carriage.
Chapter 1 1.7.3 Precautions When Servicing Printer 184.108.40.206 Tips on data stored in the printer 0013-5152 This printer memorizes the print length, how many times tanks have been replaced, how long the carriage has been driven, how many times the printhead has been cleaned, how many times the cutter has been actuated and so forth, and stores such statistics in service mode counters in EEPROM on the main controller.
Chapter 1 220.127.116.11 Precautions for Disassembly/Reassembly 0013-5150 Disassembly/reassembly tips can be found in Disassembly/Reassembly. 18.104.22.168 Self-diagno stic Feature 0013-5151 The printer comes with built-in self-diagnostics to analyze hardware malfunctions as they occur. Displays and LED indications provide a visual identification of the results of self-diagnostics. For more details, see the error indication section of Error Codes.
Chapter 2 2.1.2 Print Driving 0013-5398 At printing, print signals and control signals are output to the printhead via the carriage relay PCB and Head relay PCB to discharge inks from the nozzle assembly. The printhead six trains of nozzles arranged in a zigzag pattern. This printer uses only one printhead.
Chapter 2 2.2.2 Operation Sequence at Power-off 0013-5400 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.
Chapter 2 Imaging data prints in one to six (one, two, four or six) passes per band (equivalent of the length of a nozzle). Select Standard as a print quality setting of the print driver to enable standard mode. (3) High quality mode Imaging data prints in two, four or eight passes per band.
Chapter 2 Printing Media Type Print Priority Print Quality Print-pass Print resolution direction(*1) Glossy Photo Paper Image Standard 6pass Bi-directional 1200x1200dpi Glossy Photo Paper2 High 8pass Bi-directional 2400x1200dpi Semi-Glossy Photo Highest Paper Semi-Glossy Photo Paper2 Heavyweight Glossy Photo Paper Heavyweight SemiGlos Photo Paper 16pass...
Chapter 2 2.2.4 Print Position Adjustment Function 0012-6248 This printer supports a print position adjustment function to adjust the vertical and horizontal print position and the bidirectional print position of the print head mounted on the carriage and the feed rate. Print position adjustment work in two modes: automatic adjustment, in which print position adjustment patterns printed are detected by a multisensor attached to the lower left part of the carriage, and manual adjustment, in which print position adjustment patterns that are slightly modified from one another are printed, so that visually...
Chapter 2 2.2.9 Sleep Mode 0012-6255 The printer has sleep mode to save on its standby power requirement. The printer transitions to sleep mode automatically when it has been left idle or no print data has been received for a predetermined period of time while the printer is online or offline. The printer exits sleep mode when any operation panel key is activated or print data is received from the host computer.
Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 22.214.171.124 Outline 0012-6256 The printer mechanism is broken down into two broad sections: the passage and paper passage. Consisting mainly of a carriage unit that houses ink tanks and a printhead, and a maintenance cartridge, the ink passage supplies, circulates, sucks and otherwise handles inks.
Chapter 2 2.3.2 Ink Passage 126.96.36.199 Ink Passage 188.8.131.52.1 Overview of Ink Passage 0013-6730 The ink passage comprises ink tanks, a printhead, caps, a waste ink collector, ink tubes interconnecting the mechanical components, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks.
Chapter 2 unit. d) Ink supply while printing The ink supply valves are kept open while printing, so that inks are being constantly fed to the printhead under the negative pressure of the nozzle assembly caused by discharging inks. Further, waste inks sucked in a cleaning operation and inks from borderless printing flow into the waste ink absorber under the maintenance cartridge or purge unit and into the waste ink box.
Chapter 2 e) Agitating plate Assists in the agitation of pigment inks during ink agitation carried out to prevent their settlement. Notches for preventing Notches for preventing incorrect installation incorrect installation Air passage Ink port EEPROM Agitation plate Notches for preventing incorrect installation Ink tank F-2-6...
Chapter 2 f) Ink supply valves Located halfway between the ink tanks and the ink tubes, the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement. The ink supply valves are caused to open and close by the valve open/close mechanism that is activated by driving the valve motors.
Chapter 2 184.108.40.206 Carriage Unit 220.127.116.11.1 Functions of Carriage Unit 0013-5642 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays printhead drive signals, and an encoder, which generates print timing signals.
Chapter 2 18.104.22.168.2 Structure of Carriage Unit 0012-6265 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals.
Chapter 2 Head relay PCB Carriage relay PCB multi sensor Sensor Flag Maintenance-jet tray Carriage cover sensor lift cam sensor F-2-9 e) Printhead maintenance unit This printer cleans the printhead with the carriage halted at its home position. Wiping is executed in sync with the rotation of the motor. Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position.
Chapter 2 22.214.171.124 Printhead 126.96.36.199.1 Structure of Printhead 0013-6742 The printhead is an integrated assembly of six trains of nozzles. Capable of controlling each nozzle individually, the printhead implements discharge control for six colors by itself. a) Nozzle arrangement The nozzle assembly is formed of 1,280 nozzles arranged at 600-dpi intervals in a zigzag pattern, offering a total of 2,560 nozzles 1,200-dpi intervals.
Chapter 2 b) Nozzle assembly structure Inks supplied from the ink tanks are filtered through a mesh ink filter before being sent to the nozzle assembly. Each nozzle train is supplied with an ink from the common nozzle chamber. When a head drive current flows through the nozzle heater, the ink boils, generating bubbles to discharge ink drops from the nozzle from the nozzle assembly.
Chapter 2 Cleaning Name Description of cleaning mode Fills the empty tube (during initial installation) with Cleaning 3 Initial filling ink ink, and then performs normal cleaning. Ink drainage for head Drains ink to replace the head (drains only the ink in Cleaning 4 replacement the head).
Chapter 2 The cleaning operation is executed at the following timing: T-2-4 Printer status Description of cleaning During standby Each time 120 minutes have elapsed Cleaning 1 with the nozzles capped (normal cleaning) When 168 hours have elapsed since Idle ejection capping When 360 hours have elapsed since Cleaning 2 (ink level adjusting cleaning)
Chapter 2 Printer status Description of cleaning When "Head Cleaning" menu Manual cleaning (head cleaning A) Cleaning 1 (normal cleaning) is selected Manual cleaning (head cleaning B) Cleaning 6 (normal (strong) cleaning) When "Replace Head" menu After replacement of head Cleaning 2 (fluid level cleaning) + Cleaning 4 (ink is selected drainage after head replacement)
Chapter 2 a) Caps The caps cap the nozzle assembly in the printhead during cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber. Two caps are in position to meet the printhead mounted on the printhead (six trains of nozzles).
Chapter 2 b) Wipers The wipers are driven by the purge motor to wipe the face of the printhead. A pair of two wiper blades are installed to ensure wiping performance. The wiping operation operates on a slide wiping basis, sliding the wiper blades via wiper cams through the rotation (normal) of the purge motor.
Chapter 2 c) Pump The pump (suction pump) is a tube pump that pressurizes the ink tubes with rotating rollers to generate a negative pressure for sucking inks. A single tube is sequentially pressurized by a pair of rotating rollers to control the level of ink suction. The timing at which the rotating rollers rotate is detected by the pump cam sensor, with the distance of rotation being controlled by the driving of the purge motor.
Chapter 2 188.8.131.52 Air Flow 184.108.40.206.1 Air flow 0012-6276 This printer is furnished with two fans: a mist fan, which collects ink mist, and a platen fan, which allows paper to be adsorbed on the plate, and a platen fan. Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer.
Chapter 2 Basic operation of the paper loading sequence 1) Light intensity 2) Detection of leading edge of media 3) Paper width detection sensor Detects the left and right edges of paper. 4) Barcode read *This function is operable only if the remaining roll media detection sensor is turned on. 5) Ditection of leading skew of media.
Chapter 2 Pinch roller Paper release lever Cut sheet Feed roller F-2-19 220.127.116.11 Cutter Unit 18.104.22.168.1 Structure of the cutter unit 0012-6289 a) Sheet cutter When "Autocut: Yes" is selected in the Printer Driver, the cutter unit mounted on the left side of the carriage automatically cuts the roll media.
Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 22.214.171.124 Overview 0012-6291 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
Chapter 2 2.4.2 Main Controller 126.96.36.199 Main controller components 0013-8235 IC3203 IC2802 IC601 IC2902 IC602 IC603 IC604 IC2900 IC701 IC3100 IC802 F-2-22 a) ASIC (IC2) The ASIC with a 16-bit internal bus is driven in sync with the 66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-bit image data or CMYK multi-bit data received from the host computer...
Chapter 2 PWM control function This function controls driving of the suction fan and mist fan as well as the temperature of the printhead. Remaining ink level detection function This function detects the remaining level of each color of ink based on the signal received from the hollow needle mounted in the ink tank unit.
Chapter 2 2.4.3 Carriage Relay PCB 188.8.131.52 Carriage relay PCB components 0012-6316 IC302 IC701 F-2-23 a) Receiver ASIC (IC701) This ASIC relays the image data which are output from the main controller. This ASIC does not process the image data. b) Regulator IC (IC302) This IC generates power for the printhead heater.
Chapter 2 controller through the carriage relay PCB. c) Multi sensor control IC (IC204, IC205) These IC's generates the LED control signals and makes gain adjustment for the multi sensor. 2.4.5 Maintenance Cartridge Relay PCB 184.108.40.206 Maintenance cartridge relay PCB components 0013-6972 IC 1 F-2-25...
Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Sensers for covers 0012-6321 Upper Cover lock switch(left) Upper cover lock switch(right) Ink tank cover switch F-2-27 Upper cover lock switch The micro switch-based Upper cover lock switch detects the open/closed states of the upper cover. When the upper cover closes, the switch is pressed to detect the closed state of the cover.
Chapter 2 2.5.2 Ink passage system 0013-8100 Head management sensor Purge unit Pump cam sensor Pump encoder Valve open/closed detection sensor F-2-28 2-33...
Chapter 2 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted. The status of the purge unit, such as capped, suction, and wiping, is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump encoder sensor.
Chapter 2 Ink detection sensor The ink detection sensor detects the presence or absence of the ink in an ink tank with respect to the status of continuity between two hollow needles. When the ink level in the tank falls to a point below the wall surrounding the hollow needles in the air passage, continuity with the hollow needle on the ink supply side is disrupted, causing the sensor to detect that is ink is out.
Chapter 2 2.5.3 Carriage system 0012-6325 HeadrelayPCB Linear encoder multisensor Carriage cover sensor lift cam sensor F-2-33 2-36...
Chapter 2 Multisensor The photoreflector-based multisensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration, head height and calibration. At head height adjustment, the two light-receiving sensors detect infrared light reflected upon the paper to work out the head height form differences in its measurement.
Chapter 2 2.5.4 Paper path system 0012-6327 Feed roller HP sensor Feed roller encoder Media sensor F-2-35 Media sensor The photoreflector-based media sensor detects the presence or absence of paper on the platen. The sensor detects the presence of paper when it receives sensor light reflected upon the paper. Feed roller HP sensor The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black (shielded) to white (transmitted), or a reference, in the scale in the code wheel.
Contents Contents 3.1 Transporting the Printer ..................3-1 3.1.1 Transporting the Printer....................3-1 220.127.116.11 Transporting the Printer ......................3-1 3.1.2 Reinstalling the Printer ....................3-2 18.104.22.168 Reinstalling the Printer......................3-2...
Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 22.214.171.124 Transporting the Printer 0013-9654 When transporting the printer, the printhead must be capped and stay in the carriage. In spite of this precaution, shocks incurred during transportation can damage the printhead. Print the nozzle check pattern before making preparations for transporting the printer, pint the nozzle check pattern again after installing the printer at the new location, and then compare the two printouts.
Chapter 3 (8) Wait about 15 minutes after completion of the "Move Printer" operation, remove the maintenance cartridge, and then package it so that waste ink does not leak. Check that waste ink is no longer leaking after removing the maintenance cartridge. If it is leaking, install the maintenance cartridge and wait until waste ink no longer leaks.
Contents Contents 4.1 Service Parts...................... 4-1 4.1.1 Service Parts....................... 4-1 4.2 Disassembly/Reassembly................4-1 4.2.1 Disassembly/Reassembly..................4-1 4.3 Points to Note on Disassembly and Reassembly ........4-3 4.3.1 Note on locations prohibited from disassembly ............ 4-3 4.3.2 Manual carriage movement..................4-3 4.3.3 Units required for draining the ink ................
Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6354 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up"...
Chapter 4 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note on locations prohibited from disassembly 0012-6356 Locations that are prohibited from disassembly and cannot be adjusted outside of the factory have red screws instead of the regular-colored screws. F-4-3 4.3.2 Manual carriage movement 0012-6357...
Chapter 4 4.3.3 Units required for draining the ink 0012-6359 Before disassembling the units in the ink passage mentioned below, drain them of inks completely to prevent their leakage. For instructions on how to drain units of inks, see Disassembly/Reassembly > Tips on Disassembly/Reassembly >...
Chapter 4 4.3.4 Outer covers 0012-6361 a. Upper cover To detach the upper cover, detach damper cover  located on the left and right sides of the back each. Then, fully open the upper cover and slide it to left F-4-5 In attaching the upper cover, have the boss on damper  located on both sides into slit .
Chapter 4 b. Right side and left side covers To detach a side cover, slide up side cover S  in the middle. Unscrew two screws hidden under side cover S  and slide downside cover  to detach the slide cover. F-4-7 c.
Chapter 4 d. Right upper cover To detach the right upper cover, first open the top cover, remove the operation panel, right cover lid and right side cover, and then unscrew the front-panel screws. Next, pull the right side of the right upper cover to front and slide it down out of position by lifting up the upper left edge of the cover.
Chapter 4 f. Front cover To detach the front cover, the right cover needs to be removed and the maintenance cartridge cover opened beforehand so the front cover can be slid to right to remove. To do this, unscrew the four front-panel screws and remove two bottom claws, and slide the front cover to right.
Chapter 4 g. Upper rear cover To detach the upper rear cover, first remove the top cover, the right rear cover and left front cover, left rear cover and paper release lever. Upper rear cover  has upper top claw  inserted into cover stay . Rotate the upper edge of the upper rear cover about 90 degrees to detach it.
Chapter 4 i. Paper release lever To remove paper release lever , do so with the pinch roller pressurized. In assembling paper release lever  into position, align the gear of paper release lever  with the mark on the receiving gear (phase) . F-4-14 If pinch roller cam  has been overrun when paper release lever  is installed, remove cam sensor  and replace pinch roller cam  in original position.
Chapter 4 4.3.5 Waste ink box 0013-8085 a. Removing the waste ink box To remove the waste ink box, remove waste ink tray  from the back by unscrewing two screws. Then, unscrew four screws to remove waste ink box . F-4-15 4.3.6 Driving unit 0012-6365...
Chapter 4 b. Action following the replacement of the feed roller HP sensor and feed roller encoder This printer as shipped has the feed roller eccentricity (that is, variations in the rate of paper feed from rotation to rotation) corrected for enhanced media feed accuracy. When the feed roller, feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or disassembled and reassembled, therefore, the feed roller should require adjustment.
Chapter 4 (7) Disconnect the joint between the ink tube unit and the ink tank unit. F-4-18 (8) Remove the printhead. (9) Remove printhead fixer lever . (10)Cover the joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage, and seal the mouth of the bag.
Chapter 4 (11)Release the cable cover from its claw away from the frame. (12)Unscrew one screw and remove the cable clamp from the frame. F-4-20 (13)Release the ink tube unit from the carriage. b. Reassembling the ink tube unit When the ink unit has been replaced, turn on the power switch without the printhead and the ink tanks mounted.
Chapter 4 4.3.8 Carriage unit 0012-6371 a. Removing the carriage unit (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly >...
Chapter 4 b. Installing the carriage belt Install the carriage belt with its complete set of teeth engaged with carriage belt stopper. F-4-23 c. Action following the replacement of the carriage unit/multi sensor Because the distance between the multisensor (in the carriage unit) and the nozzles (in the printhead) is varied from one unit to another, the printer as shipped has its optical axis corrected to adjust the image write position.
Chapter 4 (7) Remove the printhead fixer lever assembly. (8) Cover the printhead-side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage, and seal the mouth of the bag. F-4-24 (9) To remove the head holder, press the lock pin located rearward to its left with a flat-blade screwdriver or similar object in the direction of the arrow mark.
Chapter 4 e. Reassembling the head holder After the head holder has been reassembled, check that it lifts up and down in sync with the printhead height adjustment lever. F-4-27 f. Multisensor correction Because the mutisensor is varied from one unit to another, the printer as shipped has the sensor gain and color calibration adjusted for optical axis correction and paper gap calibration purposes.
Chapter 4 4.3.9 Feeder unit 0012-6372 a. Handling the feed roller The feed roller is a functionally vital part. Observe these precautions when handling it: -Do not handle the feed roller with one hand or deflect it. -Do not touch the roller surface (coated side). -Do not flaw or dent the roller surface.
Chapter 4 4.3.10 Purge unit 0012-6374 b. Removing the purge unit (1) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper Unit. (2) Disconnect the ground wire from the side of the purge unit. (3) Remove the connector and release the harness from the harness guide.
Chapter 4 4.3.11 Ink tank unit 0012-6377 a. Removing the ink tank unit (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Remove the joint between the ink tube unit and the ink tank unit. (3) Unscrew four ink tank unit screws and remove five connectors, and then remove the ink tank unit.
Chapter 4 4.3.12 Head management sensor 0012-6375 a. Installing the head management sensor (1) Attach the connector to the head management sensor and then set the head management sensor where it is to be mounted and fasten it with screw. F-4-32 b.
Chapter 4 4.3.13 multi sensor 0013-6826 a) Removing the multi sensor (1) The head holder is opened. See: "Disassembly/Reassembly" > "Points to Note on Disassembly/Reassembly" > "Carriage unit" > "d. Removing the head holder" (2) Remove the screw, disconnect the flexible cable, and then remove the multi sensor. F-4-33 Since multi sensors have individual electrical specificity, the following are recalibrated at the factory, namely, the optical axis of the sensor, the sensor gain for measuring the printhead height and color reproduction.
Chapter 4 - Service mode : SERVICE MODE > ADJUST > GAP CALIB - Service mode : SERVICE MODE > ADJUST > SENSOR CALIB Test chart : CL-7( Tool No. : FY9-9323 Use anew chart.) - Service mode : SERVICE MODE > ADJUST > PRINT PATTERN > OPTICAL AXIS Media type : Photo glossy paper Media size : Media having a width equal toor larger then that of A1-size paper 4.3.14 PCBs...
Chapter 4 4.3.15 Opening the Caps and Moving the Wiper Unit 0013-9674 The procedures for manually opening the caps and ink supply valves are presented below. The carriage lock pin and caps need to be released manually if moving the carriage when the power is turned off.
Chapter 4 MEMO: After opening the caps and removing the carriage lock pin, rotating the gear further will close the caps after the wiper unit has completed the return movement, and the carriage lock pin will rise and lock the carriage. 3.
Chapter 4 4.3.17 Draining the Ink 0012-6385 There are two methods of removing the ink, using a manual method or automatic method. When the ink is drained, the ink inside the ink passage totaling approximately is drained as waste ink. To prevent ink leaks, be sure to always remove the ink inside the ink passage when disassembling or transporting the parts of the ink passage section.
Chapter 4 4.4 Applying the Grease 4.4.1 Applying The Grease 0013-9975 Apply the grease at the location shown below. Smear the grease lightly and evenly with a flat brush. Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the wiper, cap, or the linear scale.
Chapter 4 Bearing Permalube G No.2 approx. 24mg Feed roller Permalube G No.2 Feed roller approx. 24mg Feed roller Permalube G No.2 approx. 24mg F-4-41 Permalube G No.2 approx. 24mg F-4-42 4-29...
Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 0013-9977 Procedure after replacing the feed roller HP sensor or feed roller encoder Feed roller eccentricity is factory-adjusted (correction of variation in the paper feed amount per rotation). It is necessary to adjust feed roller eccentricity after replacing the feed roller HP sensor or feed roller encoder.
Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts T-5-1 Level Periodic Replacement part User None Service None Personnel 5.2 Consumable Parts 5.2.1 Consumable Parts T-5-2 Level Consumable Durability Remarks (A0) Description part no User See 1 2 6 "Consumable" Service WASTE INK TANK UNIT QM3-1369-000 12000 Sheets...
Contents Contents 6.1 Troubleshooting....................6-1 6.1.1 Outline ..........................6-1 126.96.36.199 Outline of Troubleshooting....................6-1 6.1.2 Troubleshooting by the Phenomenon ..............6-1 188.8.131.52 Incorrect Value Check Value ....................6-1 184.108.40.206 Load roll..........................6-1 220.127.116.11 Load sheets. /Remove sheets................... 6-2 18.104.22.168 Open Ink Tank Cover......................6-2 22.214.171.124 The printer cannot be turned on.
Contents 126.96.36.199 03130031-2F2A Feed roller home position error ............6-12 188.8.131.52 03130031-2F3A valve open/close error ..............6-12 184.108.40.206 03800200-2802/03800400-2803/03800300-2801 Printhead error ......6-12 220.127.116.11 03800500-280C Defective printhead nozzle .............. 6-13 18.104.22.168 03800500-2F2F/03800500-2F30 Head management sensor error......6-13 22.214.171.124 03810101-2501/03810102-2502/03810103-2503/03810104-2500/03810106-2506/ 03810106-2507 No ink error ....................6-13 126.96.36.199 03810201-2581/03810202-2582/03810203-2583/03810204-2580/03810206-2586/ 03810206-2587 Tank level error 1 ..................
Chapter 6 6.1 Troubleshooting 6.1.1 Outline 188.8.131.52 Outline of Troubleshooting 0013-1941 1. Overview Targets of troubleshooting are classified into the troubles displayed on the LCD (i.e., warnings, errors, and service calls) and the troubles not displayed on the LCD. Warnings and errors are displayed on the printer's LCD along with a code comprising alphanumeric characters. 2.
Chapter 6 184.108.40.206 Load sheets. /Remove sheets. 0014-0914 <Cause> In the cut media mode, the media sensor detected absence of cut media. When the cut media mode is switched to the roll media mode, the media sensor detected presence of paper. <Probable fault location>...
Chapter 6 cable. If continuity of the cable between the power supply PCB and the power supply connector is abnormal, replace the cable. 4) Replace the power supply PCB. 5) Replace the operation panel. 6) Replace the main controller PCB. 220.127.116.11 The printer is shut down during power-on or printing.
Chapter 6 Connect the personal computer in which the printer driver has been installed to the printer and check whether print data is transmitted normally. If print data is transmitted normally, explain to the customer that the personal computer needs to be replaced. 3) When an extended interface board (IEEE1394 board) is used, replace it.
Chapter 6 18.104.22.168 Check maint cartridge capacity.(1100) 0014-0955 <Cause> The machine has detected that the maintenance cartridge is nearly full of waste ink (about 80% of the total capacity of the maintenance cartridge). <Probable fault location> Maintenance cartridge or main controller <Countermeasure>...
Chapter 6 <Countermeasure> 1) Media check If there is any print or stain in the detection area on the media or the media size is not the specified one, replace the media. 2) Media loading position check If the media loading position is wrong, load the media again. 3) Visual check Remove foreign substances from multi sensor if any.
Chapter 6 22.214.171.124 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03010000- 2F33/031300312F32 Adjustment error 0014-0995 <Cause> Auto head alignment selected from the user menu could not be carried out because the alignment patter read result was NG. Auto LF adjustment selected from the user menu or in the service mode could not be carried out because the adjustment patter read result was NG.
Chapter 6 126.96.36.199 03030000-2E21 IEEE1394 Error 0014-1023 <Cause> The IEEE1394 interface is faulty. <Probable fault location> IEEE1394 interface board or main controller PCB <Countermeasure> 1) Turn off the printer, and then turn it on again. 2) IEEE1394 interface board Remove the IEEE1394 interface board, install it again, and then turn on the printer. If the trouble persists, replace the IEEE1394 interface board.
Chapter 6 If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable. 7) Replace the main controller PCB. 188.8.131.52 03031000-2E12 Defective paper release lever 0014-1013 <Cause> The pressure release switch detected that the paper release lever was open with the upper cover locked. <Probable fault location>...
Chapter 6 184.108.40.206 03130031-260F Gap adjustment error 0013-7225 <Cause> Gap reference surface error (This error occurs only in the service mode.) <Probable fault location> Multi sensor base <Countermeasure> 1) Replace the multi sensor base. 220.127.116.11 03130031-2F13 A/D Converter external trigger output stopped 0014-1039 <Cause>...
Chapter 6 1) Suction fan Select [SERVICE MODE]>[FUNCTION]>[PLATEN FAN] to check the suction fan for normal operation. If the operation is abnormal, replace the suction fan. 2) Cable continuity check If continuity of the cable between the suction fan and the main controller PCB is abnormal, replace the cable. 3) Replace the main controller PCB.
Chapter 6 7) Replace the carriage motor. 8) Cable continuity check If continuity of the cable between the carriage motor d the main controller PCB is abnormal, replace the cable. 9) Replace the carriage relay PCB. 10) Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable.
Chapter 6 <Probable fault location> Printhead, head relay PCB, carriage relay PCB, carriage unit, or main controller PCB <Countermeasure> 1) Replace the printhead. 2) Head relay PCB 3) Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable.
Chapter 6 18.104.22.168 03810201-2581/03810202-2582/03810203-2583/03810204-2580/03810206- 2586/03810206-2587 Tank level error 1 0013-6847 <Cause> When head cleaning was executed automatically at ink level 1, insufficiency of ink was detected. Opening the ink tank cover recovers this error. The error recovery operation is continued until it is cancelled using the STOP key.
Chapter 6 Install the ink tank. 2) Visual check Remove foreign substances from the ink tank contacts and ink cover switch if any. 3) Replace the ink tank. 4) Ink tank cover switch Check for normal operation. If the operation is abnormal, replace the ink tank cover switch. 5) Cable continuity check If continuity of the cable between the ink tank cover switch and the main controller PCB is abnormal, replace the cable.
Chapter 6 2) Replace the maintenance cartridge relay PCB. 3) Cable continuity check If continuity of the cable between the maintenance cartridge relay PCB and the main controller PCB is abnormal, replace the cable. 4) Replace the main controller PCB. 22.214.171.124 03861001-2405/03861001-2406 Borderless printing error 0014-0984 <Cause>...
Chapter 6 126.96.36.199 03900001-4042/03900001-4049 Firmware error 0014-1016 <Cause> Firmware cannot be recognized. The firmware is for another model. <Probable fault location> Firmware or main controller PCB <Countermeasure> 1) Firmware Check the version of the transferred firmware and the compatible models. 2) Replace the main controller PCB.
Chapter 6 <Probable fault location> Ink tank, tube unit, or main controller PCB <Countermeasure> 1) Replace the ink tank unit and tube unit. After replacing the ink tank and tube unit, select [SERVICE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB. 188.8.131.52 E146-4001 Borderless/idle ejection/mist collection count full 0013-8108 <Cause>...
Chapter 6 Firmware or main controller PCB <Countermeasure> 1) Upgrade the firmware. 2) Replace the main controller PCB. 184.108.40.206 E198-401C/E198-401D/E198-401E RTC error 0014-1083 <Cause> The RTC of the main controller is not found. The battery capacity is low. <Probable fault location> Lithium battery or main controller <Countermeasure>...
Chapter 6 J1801 Signal name IN/OUT Function Number Power supply (+32V) VMGND VMGND VM_ENB VM enable signal AFCONT Normal/power saving switch signal T-6-2 J2501 Signal name IN/OUT Function Number N.C(GND) N.C(LIFT_CAM) SNS3V Power supply (+3.3V) /CRHP Lift cam sensor output signal LIFTM_VM Power supply (+32V) LIFTM0_A...
Chapter 6 T-6-3 J2502 Signal name IN/OUT Function Number INKBENM1_AM Valve motor drive signal AM INKBENM1_AP Valve motor drive signal AP SNS3V Power supply (+3.3V) Valve open/close detection sencor output /INKBEN_OPEN_R signal /TANKCOVER_R Ink tank cover switch output signal N.C.(SNS3V) N.C.
Chapter 6 J2701 Signal name IN/OUT Function Number SNS3V Power supply (+3.3V) /LF_HP Feed roller HP sensor output signal N.C.(VM_26V) VM_26V Power supply (+26V) KYUINFAN_ALARM Suction fan alarm signal KYUINFAN_PWM Suction fan duty control signal VMGND VM_26V Power supply (+26V) MISTFAN_R_ALARM Mist fan (R) alarm signal VMGND...
Chapter 6 J2801 Signal name IN/OUT Function Number LFSP_B Feed motor drive signal B T-6-8 J3001 Signal name IN/OUT Function Number Power supply (+32V) VM_CR Upper cover lock switch output signal T-6-9 J3002 Signal name IN/OUT Function Number Thermister output signal Vout Humidity sensor output signal Power supply (+5V)
Chapter 6 J3201 Signal name IN/OUT Function Number INK_DETECT0 Ink detection sensor output signal 0 INK_DETECT1 Ink detection sensor output signal 1 INK_DETECT2 Ink detection sensor output signal 2 T-6-12 J3202 Signal name IN/OUT Function Number TANK_CLK Ink tank clock signal TANK_DAT8 IN/OUT Ink tank data signal 8...
Chapter 6 T-6-14 J3401 Signal name IN/OUT Function Number VMGND VMGND VMGND VMGND VH_MONI1 VH control signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH control signal 2 +3.3V Power supply (+3.3V) +3.3V Power supply (+3.3V) SNS5V Power supply (+5V) SNS5V Power supply (+5V) Power supply (+32V)
Chapter 6 J3601 Signal name IN/OUT Function Number H1-E-HE-8_B Head heat enable signal 8(E) H1-E-DATA-8-OD_B Odd head data signal 8(E) H1-F-DATA-10-OD_B Odd head data signal 10(F) H1-E-DATA-9-OD_B Odd head data signal 9(E) H1-F-HE-10_B Head heat enable signal 10(F) H1-F-DATA-11-OD_B Odd head data signal 11(F) H1-F-HE-11_B Head heat enable signal 11(F) H1-F-DATA-11-EV_B...
Chapter 6 J3601 Signal name IN/OUT Function Number H1-C-DATA-4-OD_B Odd head data signal 4(C) T-6-16 J3602 Signal name IN/OUT Function Number IO_ASIC_SDA IN/OUT Head ROM control signal (data) IO_ASIC_SCL IN/OUT Head ROM control signal (clock) H1-E-DATA-8-EV_B Even head data signal 8(E) H1-D-HE-7_B Head heat enable signal 7(D) H1-D-DATA-7-EV_B...
Chapter 6 J3602 Signal name IN/OUT Function Number H1-B-DATA-3-EV_B Even head data signal 3(B) H1-B-DATA-2-EV_B Even head data signal 2(B) H1-A-DATA-1-EV_B Even head data signal 1(A) H1-A-HE-1_B Head heat enable signal 1(A) H1-A-DATA-0-EV_B Even head data signal 0(A) H1-A-HE-0_B Head heat enable signal 0(A) H1-A-DATA-0-OD_B Odd head data signal 0(A) H1-A-DATA-1-OD_B...
Chapter 6 J101 Signal name IN/OUT Function Number VMGND VMGND Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) SNS5V Power supply (+5V) SNS5V Power supply (+5V) +3.3V Power supply (+3.3V) +3.3V...
Chapter 6 J102 Signal name IN/OUT Function Number H1-E-DATA-8-OD_B Odd head data signal 8(E) H1-F-DATA-10-OD_B Odd head data signal 10(F) H1-E-DATA-9-OD_B Odd head data signal 9(E) /H1-F-HE-10_B Head heat enable signal 10(F) H1-F-DATA-11-OD_B Odd head data signal 11(F) H1-F-HE-11_B Head heat enable signal 11(F) H1-F-DATA-11-EV_B Even head data signal 11(F) H1-F-DATA-10-EV_B...
Chapter 6 T-6-19 J103 Signal name IN/OUT Function Number IO_ASIC_SDA IN/OUT Head ROM control signal (data) IO_ASIC_SCL IN/OUT Head ROM control signal (clock) H1-E-DATA-8-EV_B Even head data signal 8(E) H1-D-HE-7_B Head heat enable signal 7(D) H1-D-DATA-7-EV_B Even head data signal 7(D) H1-D-DATA-6-EV_B Even head data signal 6(D) H1-D-DATA-6-OD_B...
Chapter 6 J103 Signal name IN/OUT Function Number H1-A-HE-1_B Head heat enable signal 1(A) H1-A-DATA-0-EV_B Even head data signal 0(A) H1-A-HE-0_B Head heat enable signal 0(A) H1-A-DATA-0-OD_B Odd head data signal 0(A) H1-A-DATA-1-OD_B Odd head data signal 1(A) H1-B-HE-2_B Head heat enable signal 2(B) T-6-20 J201 Signal name...
Chapter 6 J601 Signal name IN/OUT Function Number Power supply Power supply Power supply Power supply Power supply VMGND VMGND VMGND VMGND VMGND VMGND Power supply Power supply Power supply Power supply Power supply Power supply VH1_FB VH feed back voltage - Power supply (+3V) VMGND PWLED4...
Chapter 6 J702 Signal name IN/OUT Function Number /H1-A-HE-0 Head heat enable signal 0(A) H1-A-DATA-0-EV Even head data signal 0(A) H1-A-DATA-1-EV Even head data signal 1(A) /H1-A-HE-1 Head heat enable signal 1(A) H1-B-DATA-2-EV Even head data signal 2(B) H1-B-DATA-3-EV Even head data signal 3(B) /H1-B-HE-3 Head heat enable signal 3(B) H1-C-DATA-4-EV...
Chapter 6 J702 Signal name IN/OUT Function Number IO-ASIC_SCL IN/OUT Head ROM control signal (clock) 6.2.3 Head relay PCB 0012-6417 J101 J201 J102 J601 F-6-3 T-6-24 J101 Signal name IN/OUT Function Number VMGND PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal...
Chapter 6 J101 Signal name IN/OUT Function Number Power supply Power supply Power supply VH_FB VH feed back voltage + Head transistor drive power supply T-6-25 J102 Signal name IN/OUT Function Number IO-ASIC_SCL IN/OUT Head ROM control signal (clock) IO-ASIC_SDA IN/OUT Head ROM control signal (data) SNS5V Power supply (+5V)
Chapter 6 J102 Signal name IN/OUT Function Number H1-D-DATA-7-OD Odd head data signal 7(D) H1_CLK Head clock signal H1-C-DATA-5-OD Odd head data signal 5(C) /H1-C-HE-5 Head heat enable signal 5(C) H1-C-DATA-5-EV Even head data signal 5(C) /H1_LT Head latch signal H1-C-DATA-4-EV Even head data signal 4(C) /H1-B-HE-3...
Chapter 6 T-6-27 J601 Signal name IN/OUT Function Number Power supply Power supply Power supply VHT12 Head transistor drive power supply H1-F-DATA-10-EV Even head data signal 10(F) IO_ASIC_SDA IN/OUT Head ROM control signal (data) IO_ASIC_SCL IN/OUT Head ROM control signal (clock) H3V_1 Power supply (+3V) H1-C-DIA1...
Chapter 6 J601 Signal name IN/OUT Function Number H1-D-DATA-7-OD Odd head data signal 7(D) H1-E-DATA-8-OD Odd head data signal 8(E) /H1-F-HE-10 Head heat enable signal 10(F) H1-F-DATA-11-EV Even head data signal 11(F) H1-E-DATA-8-EV Even head data signal 8(E) H1-D-DATA-6-EV Even head data signal 6(D) H1-C-DIA2 Head DI sensor signal 2(C) H1-C-DATA-5-EV...
Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0013-6639 Use of the following tools allows you to update the firmware of the system controller incorporated in the printer. - GARO Firmware Update Tool - L Printer Service Tool 1. GARO Firmware Update Tool GARO Firmware Update Tool is the same as that for user.
Chapter 6 6.4 Service Tools 6.4.1 List of Tools 0013-7528 T-6-28 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush...
Contents Contents 7.1 Service Mode ......................7-1 7.1.1 Service Mode .........................7-1 7.1.2 Service Mode Map......................7-2 7.1.3 Details of Service Mode ....................7-6...
Chapter 7 7.1 Service Mode 7.1.1 Service Mode 0013-7777 a. How to enter the Service mode Enter the Service mode following the procedure below. (1) Turn off the printer. (2) Turn on the printer while holding down the [Paper Source]key and [Informarion]key. *Keep pressing the above buttons until "Initializing"appears on the display.
Chapter 7 7.1.2 Service Mode Map 0013-7787 The hierarchy of menus and parameters in the Service mode is shown below. System Setup SERVICE MODE DISPLAY PRINT INF Test Print SYSTEM TYPE LF TYPE SIZE LF SIZE CR HEAD MBK2 WARING ERROR INK CHECK C,M,Y,MBK,MBK2,BK...
Chapter 7 (FUNCTION) COUNTER PRINTER INK-USE1 LIFE TTL INK-USE1(BK) LIFE ROLL INK-USE1(MBK) LIFE CUTSHEET INK-USE1(MBK2) LIFE CASSETTE INK-USE1(C) LIFE A INK-USE1(M) (LIFE B,C,D,E) INK-USE1(Y) INK-USE1(TTL) LIFE F N-INK-USE1(BK) POWER ON N-INK-USE1(MBK) W-INK N-INK-USE1(MBK2) CUTTER N-INK-USE1(C) WIPE N-INK-USE1(M) CARRIGE N-INK-USE1(Y) PRINT N-INK-USE1(TTL) CR COUNT CR DIST...
Chapter 7 (COUNTER) MEDIA1 NAME HEAD DOT. CNT 1 <m2> <sq,f> ROLL <m2> ROLL <sq,f> MBK2 CUTSHEET <m2> CUTSHEET <sq,f> CASSETTE <m2> CASSETTE <sq,f> HEAD DOT. CNT 2 (MEDIA 2 6) MEDIA7 MBK2 NAME <m2> <sq,f> ROLL <m2> ROLL <sq,f> CUTSHEET <m2>...
Chapter 7 (COUNTER) SETTING DATE TIME INITIALIZE WARNING ERROR ADJUST W-INK CARRIAGE PURGE INK-USE CNT CUTTER-CHG CNT W-INK CHG CNT HEAD-CHG CNT PARTS-CHG CNT PARTS A1 PARTS B1 PARTS D PARTS M1 PARTS COUNTER PARTS A1 PARTS B1 PARTS D PARTS M1 F-7-5 7.1.3 Details of Service Mode...
Chapter 7 Display Description Unit Ambient temperature SIZE LF Detected size of loaded media (feed direction) mm/inch 0 is always detected for the roll media. SIZE CR Detected size of loaded media (carriage direction) mm/inch (3) HEAD Displays the following EEPROM information in the printhead. T-7-2 Displa Description...
Chapter 7 OFF=0 Screen 1 T-7-4 Upper row Lower row Display position Screen 2 T-7-5 Upper row Lower row (Display position) To switch between screens 1 and 2,use the key. The relationship between display positions and sensor statuses is summarized in the following table. T-7-6 Sensor name LCD display contents...
Chapter 7 Displa Sensor name LCD display contents positi (Not Used) Roll Media Sensor 0:Sensor ON ,1:Sensor OFF Roll Cam Sensor 0:Sensor ON ,1:Sensor OFF (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) Roll unit detection 0:Roll unit not detected, 1:Roll unit detected Cutter unit detection 0:Cutter unit no detected, 1:Cutter unit detected...
Chapter 7 -NOZZlE CHK POS. This mode allows you to adjust the optical axis of the head management sensor. For details,refer to "Disassembly/Adjustment" > "Adjustment and Setup" > "Action to Take after Replacing the Head Management Sensor". -GAP CLIB. This mode measures the gap between the head and media using a multi sensor and updates the calibration value. -SENSOR CALIB.
Chapter 7 f. COUNTER Displays the service life(number of operation times and time) of each unit and print counts for each media type. The count calues discussed here can be printed using the "PRINT INF" option. -PRINTER:Counters related to product life T-7-9 Display Description...
Chapter 7 Display Description Unit CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) Times operations CLN-A-10 Cumulative number of automatic cleaning 10 (ink filling after secondary Times transportation) operations CLN-A-11 Cumulative number of automatic cleaning 11 (ink filling after head Times...
Chapter 7 Display Description Unit CLR-UNIT H EXC. Cumulative count of unit H(purge) replacement count clearing Times CLR-UNIT L EXC. Cumulative count of unit L(head management sensor) Times replacement count clearing CLR-UNIT P EXC. Cumulative count of unit P(feed motor) replacement count Times clearing CLR-UNIT Q EXC.
Chapter 7 Display Description Unit XX: Ink color Times INKCHECK( Number of "Stop Ink Check" operations MEDIACON Number of times media was registered by media editor Times FIG-CNT - INK-USE1: Counters related to ink T-7-15 Display Description Unit INK USE1(XX) XX: Ink color Cumulative consumption amount of each color of generic ink INK USE1(TTL) Total consumption amount of generic ink N-INK...
Chapter 7 Display Description Unit N-INK USE XX: Ink color EXC(XX) Cumulative count of refill ink replacement N-INK USE Total count of replacement of each color of ink EXC(TTL) - MEDIA x (x: 1 to 7): Counters related to media Cumulative print areas are displayed for media 1-7 beginning with the media with the maximum cumulative print area.
Chapter 7 Display Description Unit P-SQ 17 Cumulative print area of paper smaller than 17 inches (physical m2/Sq.f size) P-CNT 17-36 Cumulative number of sheets of A4-equivalent paper equal to or sheets larger than 17 inches but smaller than 36 inches (physical size) P-CNT 17 Cumulative number of sheets of A4-equivalent paper smaller than sheets...
Chapter 7 Display Description Unit D-CNT 17-36 Cumulative number of sheets of A4-equivalent paper equal to or sheets larger than 17 inches but smaller than 36 inches (data size) D-CNT 17 Cumulative number of sheets of A4-equivalent paper smaller than sheets 17 inches (data size) - HEAD DOT CNT.1...
Chapter 7 Display Description W-INK-CHG CNT Initialization of COUNTER > EXCHANGE > MTC EXC. Counting up of COUNTER > CLEAR HEAD-CHG R CNT Initialization of COUNTER > EXCHANGE > HEAD R EXC. HEAD-CHG L CNT Initialization of COUNTER > EXCHANGE > HEAD L EXC. PARTS-CHG CNT Initialization of COUNTER >...
Chapter 8 8.1 Outline 8.1.1 Outline The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.
Chapter 8 8.2 Warning Table 8.2.1 Warnings The codes correspond to the numbers shown on the DIPLAY in the service mode. T-8-2 Code Display message Status 1000 Ink Lvl: Chk BK BK ink tank is almost empty 1001 Ink Lvl: Chk Y Y ink tank is almost empty 1002 Ink Lvl: Chk M...
Chapter 8 8.3 Error Table 8.3.1 Error Code List The codes correspond to the numbers shown on the DISPLAY in the service mode. T-8-3 Code Status 03060A00-2E1B End of roll media 03010000-200A Paper width not detected 03010000-200B Incorrect position on platen 03010000-200C Media leading edge not detected 03010000-200D...
Chapter 8 Code Status 03810101-2501 No ink (Y) 03810102-2502 No ink (M) 03810103-2503 No ink (C) 03810106-2506 No ink (MBK) 03810106-2507 No ink (MBK2) 03830104-2520 Ink tank not installed (BK) 03830101-2521 Ink tank not installed (Y) 03830102-2522 Ink tank not installed (M) 03830103-2523 Ink tank not installed (C) 03830106-2526...
Chapter 8 Code Status 03010000-2822 Unable to adjust eccentricity 03010000-2823 Printhead check error 03800500-2F2F No ink ejection detection error 03800500-2F30 No ink ejection detection position adjustment error 03130031-2F32 Multi sensor faulty 03010000-2F33 Unable to adjust due to transparent media 03130031-2F25 Unable to detect CR motor HP 03130031-2F16 Mist fan error...
Chapter 8 8.4 Sevice Call Table 8.4.1 Service call errors Codes correspond to the numbers shown on the DIPLAY in the service mode. T-8-4 Code Description Display message E141-4046 Recovery system rotation court reached 50,000. ERROR Exxx-xxxx Call For Service E144-4047 Feed system counting error E146-4001...