Other Paper Jam - Toshiba e-STUDIO2330C Service Handbook

6.2.4

Other paper jam

[E011] Paper jam caused by clinging to the transfer belt (Paper not reached the paper clinging
detection sensor)
1. Check if there is any paper clinging to the transfer belt or entering under the receiving tray.
Remove it if there is.
2. Use the paper within the specification if the thin paper being used is out of specification.
3. Is the registration motor rotating? (Perform the input check. 03-108/158)
4. Check if the connector CN332 on the LGC board is disconnected from the registration motor or
the harnesses are open circuited. Correct if any.
5. Replace the registration motor.
6. Replace the LGC board.
7. Check the state of the registration roller and replace it if it is deteriorated.
8. Is the paper clinging detection sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[E])
9. Check if the connector CN337 on the LGC board is disconnected from the paper clinging
detection sensor or the harnesses are open circuited. Correct if any.
10.Replace the paper clinging detection sensor.
11. Replace the LGC board.
12.Use the paper within the specification if the special paper whose reflection rate is lower than the
specification is used.
[E030] Power-ON jam
1. Open the cover of the unit/area whose picture is flashing on the control panel and remove if there
is any paper on the transport path. (Refer to the table below.)
2. Is the sensor in the jamming area working? (Perform the input check: Refer to the following
table.)
3. heck if the connector on the LGC board is disconnected from the corresponding sensor in the
jamming area or the harnesses are open circuited. Correct if any.
4. Replace the sensor.
5. Replace the LGC board.
Relation between the jamming area and the corresponding sensors/covers.
(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)
Jamming area
Registration area Jam access cover Registration sensor
Exit area Fuser cover
ADU ADU
Feeding area Side cover
(equipment)
Bypass unit Bypass unit
LCF LCF side cover
PFP PFP side cover
Bridge unit Bridge unit
© 2008, 2009 TOSHIBA TEC CORPORATION All rights reserved
Cover Sensor
Paper clinging detection sensor
1st drawer feed sensor
Exit sensor
ADU entrance sensor
ADU exit sensor
2nd drawer feed sensor
Bypass feed sensor
LCF feed sensor
PFP upper drawer feed sensor
PFP lower drawer feed sensor
Bridge unit transport sensor-1
(Entrance sensor)
Bridge unit transport sensor-2
(Exit sensor)
6 - 31
Test Mode/Input check
03-[FAX]OFF/[7]/[F]
03-[FAX]OFF/[7]/[E]
03-[FAX]ON/[1]/[G]
03-[FAX]ON/[1]/[B]
03-[FAX]ON/[4]/[B]
03-[FAX]ON/[4]/[A]
03-[FAX]ON/[1]/[F]
03-[FAX]ON/[4]/[D]
03-[FAX]OFF/[0]/[G]
03-[FAX]OFF/[2]/[D]
03-[FAX]OFF/[8]/[D]
03-[FAX]OFF/[5]/[F]
03-[FAX]OFF/[5]/[D]
e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6