Toshiba e-STUDIO2330C Service Handbook page 304

[E320] PFP upper drawer transport jam (not reaching the 2nd drawer feed sensor)
[E350] PFP lower drawer transport jam (not reaching the 2nd drawer feed sensor)
[E3E0] LCF transport jam (not reaching the 2nd drawer feed sensor)
1. Open the side cover and check if there is any paper in front of the 2nd drawer feed sensor.
Remove it if there is.
* If the error still occurs, check the following.
2. Is the 2nd drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[1]/[F])
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN348 on the LGC board is disconnected from the 2nd drawer feed
sensor or the harnesses are open circuited. Correct if any.
4. Replace the 2nd drawer feed sensor.
5. Replace the LGC board.
6. Are the lower transport clutches working? (Perform the output check: 03-230, 233)
* If they are working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN348 on the LGC board is disconnected from the lower transport
clutches (high/low) or the harnesses are open circuited. Correct if any.
8. Replace the lower transport clutches (high/low speed).
9. Replace the LGC board.
10.Is the PFP transport clutch working? (Perform the output check: 03-225)
* If they are working properly, proceed to 16. If not, check 11 to15 below.
11. Check if the connectors CN349 on the LGC board is disconnected from the PFP transport clutch
or the harnesses are open circuited. Check if the connectors CN241 and CN244 on the PFP
board are disconnected. Correct if any.
12.Replace the PFP transport clutch.
13.Replace the PFP board.
14.Replace the LGC board.
15.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
16.Check the transport roller. Replace it if it is worn out.
[E360] PFP lower drawer transport jam (not reaching the PFP upper drawer feed sensor)
1. Open the PFP side cover and check if there is any paper in front of the PFP upper drawer feed
sensor. Remove it if there is.
* If the error still occurs, check the following.
2. Is the PFP upper feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D])
* If it is working properly, proceed to 7. If not, check 3 to 6 below.
3. Check if the connectors CN349 on the LGC board is disconnected from the PFP upper drawer
feed sensor or the harnesses are open circuited. Check if the connectors CN 241 and CN243 on
the PFP board are disconnected. Correct if any.
4. Replace the PFP upper drawer feed sensor.
5. Replace the PFP board.
6. Replace the LGC board.
7. Is the PFP transport clutch working? (Perform the output check: 03-225)
* If it is working properly, proceed to 12. If not, check 8 to 11 below.
8. Check if the connectors CN349 on the LGC board is disconnected from the PFP transport clutch
or the harnesses are open circuited. Check if the connectors CN 241 and CN244 on the PFP
board are disconnected. Correct if any.
9. Replace the PFP transport clutch.
10.Replace the PFP board.
11. Replace the LGC board.
12.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
13.Check the PFP transport roller. Replace it if it is worn out.
e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
© 2008, 2009 TOSHIBA TEC CORPORATION All rights reserved
6 - 28