Error Code And Troubleshooting - Toshiba e-STUDIO2330C Service Handbook

6.

ERROR CODE AND TROUBLESHOOTING

6.1 Error Code List
The following error codes is displayed at the upper right of the screen when the "CLEAR PAPER" or
"CALL SERVICE" symbol is blinking.
6.1.1 Jam
Error code Classification
E010 Paper exit jam
E011 Other paper jam
E020 Paper exit jam
E030 Other paper jam
E061
E062
E063
E064
E065
E090
E091
E0A0
E110 Paper misfeeding
E120
E130
E140
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Contents
Jam not reaching the exit sensor: The paper which
has passed through the fuser unit does not reach
the exit sensor.
Transfer belt paper-clinging jam: The paper after
the 2nd transfer is clinging to the transfer belt, or a
paper jam occurred between the registration roller
and the paper clinging detection sensor.
Stop jam at the exit sensor: The trailing edge of the
paper does not pass the exit sensor after its leading
edge has reached this sensor.
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment.
Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
Incorrect paper size setting for PFP upper drawer:
The size of paper in the 3rd drawer differs from size
setting of the equipment.
Incorrect paper size setting for PFP lower drawer:
The size of paper in the 4th drawer differs from size
setting of the equipment.
Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
Image data delay jam: Image data to be printed
cannot be prepared.
Motor-ON time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware.
Image transport ready time-out jam: Image data to
be printed cannot be sent.
ADU misfeeding (Paper not reaching the
registration sensor): The paper which has passed
through ADU does not reach the registration sensor
during duplex printing.
Bypass misfeeding (Paper not reaching the bypass
feed sensor): Paper fed from the bypass tray does
not reach the bypass feed sensor.
1st drawer misfeeding (Paper not reaching the 1st
drawer feed sensor): The paper fed from the 1st
drawer does not reach the 1st drawer feed sensor.
2nd drawer misfeeding (Paper not reaching the 2nd
drawer feed sensor): The paper fed from the 2nd
drawer does not reach the 2nd drawer feed sensor.
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Troubleshooting
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e-STUDIO2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6