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Problem
ENWW
Cause
The product is either low on toner or has
run out of toner.
The incoming call might be a voice call.
The incoming fax was interrupted.
The
Fax Printing Schedule
feature is set
to the
Always store faxes
option.
Solution
If configured, the product stops printing
as soon as it is low on toner or runs out
of toner. Any faxes received are stored
in memory and print after the toner has
been replaced.
Incoming voice calls usually show up in
the call report as a No Fax Detected
error. Because these are voice calls and
not a fax error, no action is necessary.
Verify that the fax telephone line does
not have an activated call-waiting
feature. A call-waiting notice can
interrupt a fax call in progress, which
causes a communication error.
Change the
Fax Printing Schedule
setting to the
Always print faxes
Solve fax problems
option.
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Table of Contents
Troubleshooting
