Cold Reset Using Preboot Menu; Product Cold Reset; Format Disk And Partial Clean Functions; Active And Repository Firmware Locations - HP LASERJET ENTERPRISE M725dn Troubleshooting Manual

Laserjet enterprise mfp m725
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Using the Service ID 12287 as an example, the date conversion is as follows:
1.
12 + 1990 = 2002, so the year is 2002.
2.
287 divided by 30 = 9 with a remainder of 17. Because there is a remainder, add 1 to 9 to get
10, which represents October.
3.
The remainder in step 2 is 17, so that is the date.
4.
The complete date is 17-October-2002.
NOTE:
A six-day grace period is built into the date system.

Product cold reset

Cold reset using the Preboot menu
1.
Turn the product on.
2.
Touch the HP logo that displays in the center of the touchscreen until the Preboot menu opens.
3.
Use the down arrow
4.
Use the down arrow
5.
Use the down arrow
6.
Touch the
NOTE:

Format Disk and Partial Clean functions

Active and repository firmware locations

The firmware bundle consists of multiple parts. The main components are the Windows CE Operating
System and the product/peripheral firmware files.
There are two locations/partitions on the hard drive where the firmware components are stored:
The Active – where the Operating System and firmware currently are executing
The Repository – the recovery location
If the Active location is damaged, or a
over the OS and firmware files from the Repository location and the product recovers.
If both the Active and Repository locations are damaged, or a
locations are gone and the error message 99.09.67 displays on the control-panel display. The user
must upload the firmware to the product in order for it to function again.
CAUTION:
system, firmware files, and third party files (among other files) will be completely lost. HP does not
recommend this action.
452
Chapter 2 Solve problems
button to highlight
button to highlight
button to highlight the
Home
button to highlight
The product will initialize.
The
2 Format Disk
option performs a disk initialization for the entire disk. The operating
3
Administrator, and then touch the
8 Startup Options
2 Cold Reset
1
Continue, and then touch the
3 Partial Clean
was performed, the product automatically copies
OK
item, and then touch the
item, and then touch the
OK
button.
2 Format Disk
was performed, then both
button.
OK
button.
OK
button.
ENWW

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