370 - HP LASERJET ENTERPRISE M725dn Troubleshooting Manual

Laserjet enterprise mfp m725
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99.00.22 (event log)
The bundle header version is not supported by this firmware.
99.00.23 (event log)
The package header version is not supported by this firmware.
99.00.24 (event log)
The format of the bundle is invalid.
99.00.25 (event log)
The format of the package is invalid.
99.00.26 (event log)
A CRC32 check did not pass.
99.00.27 (event log)
An I/O error occurred while downloading the bundle.
Recommended action
Download the correct firmware file from www.hp.com/go/ljMFPM725_firmware, and then re-send the
firmware upgrade.
99.00.27 only: Turn the product off, and then on again. Re-send the firmware upgrade. If the error
persists, try the sending the upgrade by another method (USB or HP Embedded Web Server).
99.01.XX
Description
99.01.00
99.01.10
99.01.20
99.01.21
A firmware install error has occurred.
Recommended action
Reload the firmware.
99.02.01
Description
Firmware installation was successful.

370

Chapter 2 Solve problems
ENWW

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