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Recommended action
1.
Turn the product off, and then on.
2.
If the error persists, turn the product off, reseat the wireless network component, and then turn the
product on.
3.
If the error persists, replace the wireless network component.
81.WX.YZ Embedded JetDirect Error To continue turn off then on
Description
The product experienced an embedded HP Jetdirect print server critical error.
81.01.00 (event code): EIO Networking Event <UVWXYZ>
◦
81.02.00 (event code): Wireless Networking Event <UVWXYZ>
◦
81.03.00 (event code): Access Point Wireless Networking Event <UVWXYZ>
◦
81.04.00 (event code): Jetdirect Inside Networking Event <UVWXYZ>
◦
81.06.00 (event code): Internal EIO Networking Event <UVWXYZ>
◦
81.07.00 (event code): Internal Wireless Networking Event <UVWXYZ>
◦
81.08.00 (event code): Internal Access Point Wireless Networking Event <UVWXYZ>
◦
81.09.00 (event code): Internal Jetdirect Inside Networking Event <UVWXYZ>
◦
Recommended action
1.
Turn the product off and then on.
2.
Turn the product off, reseat the EIO accessory, and then turn the product on.
3.
If the error persists, replace the formatter.
81.YY.YY EIO Error To continue turn off then on
Description
An external I/O card has failed on the product.
Recommended action
1.
Turn the product off and then on.
2.
Turn the product off, reseat the EIO accessory, and then turn the product on.
3.
If the error persists, replace the EIO card.
ENWW
Tools for troubleshooting
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Table of Contents
Troubleshooting
