HP C5370A User Manual
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HP C5370A User Manual

HP C5370A User Manual

Color copier
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  • Page 2 © Copyright Hewlett-Packard Company 1998 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C5370-90000 First edition: February 1998 Printed in U.S.A. Notice The information contained in this document is subject to change without notice and should not be...
  • Page 3 Owner’s Information Please complete the following for future reference. HP Color Copier Model _________ Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: Safety Symbols If present, this symbol is placed on...

  • Page 5: Table Of Contents

    Step 1 — Unpack Your HP Color Copier ....... .
  • Page 6 Warranty Upgrades ..........8-3 Returning Your HP Color Copier for Service ......8-4 Before You Call .
  • Page 7 Prepare your HP Color Copier for Shipment ......8-5 Chapter 9 — Technical Information Regulatory Notices..........9-3 Ordering Accessories and Supplies .
  • Page 8 Contents...

  • Page 9: Chapter 1 - Welcome

    Welcome! Welcome to your new Hewlett-Packard Color Copier! And welcome to this User’s Guide, which will help you set up and use your Color Copier. HP Color Copier 145 and 155 (with automatic document feeder) HP Color Copier 140 and 150...

  • Page 10: About Your Copier

    About Your Copier With your HP Color Copier, you can produce high-quality color and black and white copies on letter- (8.5 x 11 in.) and A4- (210 x 297 mm, the European standard) sized paper. You can print on a variety of paper types, including plain paper, premium inkjet paper, photo paper, transparency film, and iron-on transfers.

  • Page 11: Chapter 2 - Setting Up Your New Hp Color Copier

    HP Color Copier This chapter presents recommendations for placement of your HP Color Copier and presents the nine simple steps for unpacking and setting up your copier. Be sure to perform the steps in the order listed. Copier Location and Environment Use only within normal office temperature and humidity ranges.

  • Page 12: Step 1 - Unpack Your Hp Color Copier

    Step 1 — Unpack Your HP Color Copier Remove the cardboard tray containing the accessory items. Rest the box on its side and pull out your HP Color Copier. Remove the packing material and the orange packing tape from the outside of the copier.

  • Page 13: Step 2 - Attach The Front Panel Overlay

    Verify that the following items are included with your HP Color Copier: front-panel overlay (has text on it) one black and one color print cartridge User’s Guide power cord (appropriate for your location) Help card If any of the items are missing or damaged, contact the dealer from whom you purchased your HP Color Copier.

  • Page 14: Step 3 - Unlock Your Hp Color Copier

    Step 3 — Unlock Your HP Color Copier The scanner lock is under the front panel. Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. The knob only turns one way. NOTE Leave the scanner unlocked unless you need to move your HP Color Copier.

  • Page 15: Step 4 - Load Paper Into Your Hp Color Copier

    Step 4 — Load Paper Into Your HP Color Copier Remove the yellow/orange shipping inserts from the paper tray, if you have not already done so. Slide the paper width and length adjusters to their outermost positions. Insert a stack of up to 150 sheets of paper into the bottom (IN) tray, print side down, until it stops.

  • Page 16: Step 5 - Insert The Color And Black Print Cartridges

    NOTE If your copier has an automatic document feeder, use the print cartridge access cover to prop open the document cover while you insert the print cartridges. Lift up both print cartridge latches. Setting Up Your New HP Color Copier...
  • Page 17 Close the print cartridge access cover. NOTE Both print cartridges must be correctly installed (with the green tab and blue tape removed) for your HP Color Copier to work. black print cartridge, part number C51645A HP Color Copier User’s Guide...

  • Page 18: Step 6 - Connect The Power Cord

    Step 6 — Connect the Power Cord The HP Color Copier comes with a power cord for the country to which it is shipped. If the plug on your power cord does not look familiar, contact your dealer or local HP Sales and Support Office. See “HP Customer Support”...

  • Page 19: Step 7 - Set The Front Panel Language And Default Paper Size

    (8.5 x 11 in.) or A4 (210 x 297 mm) as the default paper size. Press the Plus ( + ) or Minus ( – ) buttons to toggle between letter and A4. Press the Select/Resume button to choose the highlighted paper size. HP Color Copier User’s Guide...

  • Page 20: Step 8 - Align Your Black And Color Print Cartridges

    Before you start using your HP Color Copier, you need to align the black and color print cartridges to ensure the best copy quality. When you turn on your HP Color Copier for the first time, you will see the message “Initializing,” followed by the message “Press Resume to Align Cartridges”...
  • Page 21 If necessary, use the Plus ( + ) and Minus ( – ) buttons on the front panel to change the letter on the display. The HP Color Copier then prints another page to confirm that the print cartridges are correctly aligned.

  • Page 22: Step 9 - Test The Copier

    The intensity of the colors will vary, depending on the type of paper you are using (that is, plain paper, HP Premium InkJet Paper, and so on). For more information, see “How to Clear a Paper Jam in the Automatic Document Feeder”...

  • Page 23: Chapter 3 - Copying

    The scanner light remains on for approximately 12 hours after you turn on the HP Color Copier or make the first copy of the day. This keeps the bulb warm for optimal copying performance. The light uses very little power. After 12 hours, the Copier turns off the scanner bulb to save energy, and displays a “Power Save On”...
  • Page 24 NOTE Be sure to place all originals, including small photographs, in the corner along the two green borders. Some features of the HP Color Copier look for items specifically in that corner. Using the automatic document feeder (Model 145 or 155 only) : Load the original(s) with the printed-side facing back in the document feeder, with the top of the document to the right.

  • Page 25: Controlling How Copies Will Look

    NOTE There is a small margin around the edge of paper that the HP Color Copier cannot copy onto. See “Copy Margins” on page 9-1 for more information. This section explains how to use the following settings and options:...

  • Page 26: Number Of Copies

    Normal, Fast), until the light next to the copy quality setting you want to use is lit. Reduce/Enlarge Options Using the HP Color Copier’s digital Reduce/Enlarge features, you can quickly and easily reduce or enlarge images to the exact size you want. NOTE Some Reduce/Enlarge features let you specify the exact percent reduction or enlargement you want to use.
  • Page 27 A poster may be created using up to 25 sheets of paper (5 sheets wide by 5 sheets long). For example, you can use Poster to create posters of your work to hang in your office or store. Use HP Premium Photo Paper for a glossy, near-photo-quality look. NOTE There is a minimum 1/4-inch overlap on all pages of the poster.

  • Page 28: Paper Types

    Then, when you flip each film over to make your presentation, you can write on it and erase, without worrying about smearing the ink. NOTE When you select Iron-On as the paper type, the HP Color Copier automatically selects Mirror as the Reduce/Enlarge setting. To change Reduce/Enlarge settings: Press the Reduce/Enlarge button repeatedly, until the setting you want is displayed.

  • Page 29: Color Intensity

    Large, black typefaces look splotchy (not smooth). Horizontal grainy or white bands in light- to medium-gray areas. Thin, colored objects or lines contain black sections. NOTE TE is automatically turned off when Photo Paper is selected. HP Color Copier User’s Guide...

  • Page 30: Elc (Enhance Light Colors)

    Front Panel Language You established the Front Panel Language when you first set up your HP Color Copier. To switch to a different language, follow these steps. While holding down the Select/Resume button, press the Color Intensity button, then release both buttons.

  • Page 31: Copy Paper Size

    Portugués, Svenska, and Suomi. Press Select/Resume to choose the displayed language. Copy Paper Size With your HP Color Copier, you can copy on either Letter- (8.5 x 11 inches) or A4- (210 x 297 mm) sized paper. To change Copy Paper Size: Press the Menu button repeatedly until you see “Copy Paper...

  • Page 32: Factory Defaults

    Press the Menu button until “Set Defaults” appears on the front panel display. Press the Select/Resume button. The message “Current settings saved as defaults” is displayed. (This step saves the new setting—Auto Fit—as your default.) Factory Defaults You can return all the control panel settings to their factory defaults at one time.

  • Page 33: Using The Automatic Document Feeder (Adf)

    Originals on lighter or heavier paper will not feed correctly and may jam in the copier. To prevent paper jams, use the ADF with plain paper or HP Premium Inkjet paper only. Do not use photo paper, transparency film, photos, labels, or envelopes in the document feeder.
  • Page 34 3-12 Copying...

  • Page 35: Chapter 4 - All About Paper

    For a current list of HP copier papers, visit our website: http://www.hp.com/go/copiers/paper Paper Choices When Copying The HP Color Copier is designed to copy onto a variety of paper types and weights. Be sure that all paper is free of rips, dust, wrinkles, and curled or bent edges.

  • Page 36: Copy Paper In The Input Tray

    HP Photo Paper is a high-quality, glossy-finish, photo-based inkjet paper. It looks and feels like a photograph and can be mounted under glass or in an album. HP Photo paper dries rapidly and resists fingerprints and smudges. HP Iron-On T-Shirt Transfers can be used to transfer your designs or photos onto t-shirts, sweatshirts, and fabric crafts.

  • Page 37: Using The Right Paper Type Option

    HP Premium Transparency Film: Insert the film so that the white transparency strip, with arrows and the HP logo, is on top and going into the tray first.

  • Page 38: Special Considerations When Using Transparency Film

    NOTE We recommending using only HP Premium Transparency Film when copying on transparencies. Other transparency film can jam in the copier. Automatic Document Feeder Requirements Load a maximum of 25 originals in the automatic document feeder at a time.

  • Page 39: Chapter 5 - Troubleshooting

    To resolve this problem: Press and hold down the Select/Resume button. When you do this, the paper rollers in the HP Color Copier move forward to help eject the jammed paper. If this does not work, press and hold down Select/Resume again.

  • Page 40: How To Clear A Paper Jam In The Automatic Document Feeder

    The test-page printout has a set of lines which should appear unbroken, and colored bars which should appear solid. The intensity of the colors will vary, depending on the type of paper you are using (that is, plain paper, HP Premium InkJet Paper, and so on). Troubleshooting...
  • Page 41 If the alignment is satisfactory, the copier mechanism is working properly. If the alignment is not satisfactory, see Troubleshooting information on page 5-11. If the Troubleshooting help does not resolve the problem, contact HP Customer Support. See “HP Customer Support” on page 6-2. HP Color Copier User’s Guide...

  • Page 42: Front Panel Messages

    Front Panel Messages Message Power Save On The front panel displays this message when the OfficeJet Pro has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder.

  • Page 43: Blank Page

    Unlock the scanner by twisting the green knob under the front panel toward the back of your HP Color Copier, until it stops. (The lever only turns one way.) Cartridge carriage blocked.

  • Page 44: Some Colors Faded, Distorted, Or Missing

    Edges get cut off of the copy. Troubleshooting Solutions The HP Color Copier black or color cartridge may need to be replaced. The best way to check this is to print a Self Test Page. (See the procedure on page 2-12.) If any of the colored bars are missing (blue, magenta, or yellow), the color print cartridge must be replaced.

  • Page 45: Auto Fit, Clone, Or Poster Not Working Properly

    4-3. A locking mechanism holds and protects the scanner optics during shipment. You must unlock the scanner before you can use the HP Color Copier. See “Step 3 — Unlock Your HP Color Copier” on page 2-4 for instructions.

  • Page 46: Copies Taking Too Long

    Plain Paper. Troubleshooting Solutions Turn the HP Color Copier on by pressing the Power button on the front of the product in the bottom right corner. The current Copy Quality setting will light up, and a message will appear on the front panel.

  • Page 47: Copies Faded Or Colors Dull

    If the bulb flickers or does not light up, the lamp needs to be replaced. Contact HP Customer Service. See “HP Customer Support” on page 6-2 for more information. HP Color Copier User’s Guide...

  • Page 48: Copy Streaked, Smeared, Or With White Horizontal Lines

    Copy streaked, smeared, or with white horizontal lines Possible Causes The Paper Type setting does not match the paper loaded in the paper tray. You are copying on the wrong side of the paper. The nozzles in the print cartridge may be clogged.

  • Page 49: Copies Crooked On Page

    “TE” appears on the display. Press the Plus (+) or Minus (–) button to turn TE off (noted by a round dot), and then press the Select/Resume button. Adjust the Lighter/Darker setting: lighten the copy by at least 3 notches. HP Color Copier User’s Guide 5-11...
  • Page 50 When you choose new settings on the front panel, they always get reset when you press the Clear/Stop button or turn off the HP Color Copier. There is a loud noise coming from the inside of the copier when you are making copies, and you see the message “Cartridge...
  • Page 51 The paper width and length adjusters are not set correctly. Be sure the paper width and length adjusters on the bottom tray are set for your paper size. The paper may be damaged or curled. Replace damaged or curled paper. HP Color Copier User’s Guide 5-13...
  • Page 52 5-14 Troubleshooting...

  • Page 53: Chapter 6 - Hp Support Services

    HP Support Services If you are unable to find the answer you need in this book, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide.

  • Page 54: Compuserve

    This service is not operated by HP. HP Customer Support If you are unable to resolve problems with your HP Color Copier using information in this User’s Guide, call HP Customer Support. Calling in the U.S. and Canada During Warranty...

  • Page 55: Chapter 7 - Maintaining Your Hp Color Copier

    WARNING Turn off the HP Color Copier and unplug the power cord before cleaning. Even though the HP Color Copier is off, power is still being supplied if the power cord is plugged in. HP Color Copier User’s Guide...

  • Page 56: Aligning Cartridges

    To clean the glass: Turn off the HP Color Copier, remove the power cord, and then raise the document cover. Clean the glass with a soft cloth or sponge slightly moistened with warm water and a mild soap or detergent. You may also use glass cleaner.

  • Page 57: Cleaning Cartridges

    The message “Printing a Cleaning Check Sheet” appears on the front panel display, and a Print Cartridge Cleaning Page will be printed. NOTE If copy quality still seems poor after you clean the cartridges, replace them. HP Color Copier User’s Guide...
  • Page 58 Maintaining Your HP Color Copier...

  • Page 59: Chapter 8 - Hewlett-Packard Limited Warranty

    If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
  • Page 60 IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 61: Warranty Service

    Authorized Service Providers who are certified by HP to service the HP Color Copier. If you need to return your copier to HP for repair, HP will expedite the repair of your unit by using an express delivery service to expedite the return of the repaired or exchanged unit.

  • Page 62: Returning Your Hp Color Copier For Service

    Try resetting the copier by powering it off, then on again, using the power button in the lower front corner of the product. Call the HP FIRST toll-free number (see page 6-1) and/or check HP’s Internet site (see page 6-1) for information that might help you quickly resolve your problem.

  • Page 63: Prepare Your Hp Color Copier For Shipment

    Prepare your HP Color Copier for Shipment Turn on the HP Color Copier, and leave it on for at least 2 minutes. Raise the document cover, and then raise the print cartridge access cover. Remove both print cartridges and close the print cartridge latches.
  • Page 64 Your name, address, and a phone number where you may be reached during the day. If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support. NOTE Shipping damage caused by improper packaging is not covered under the warranty.

  • Page 65: Technical Information

    U.S. letter-sized (8.5 x 11 in.) European A4 (210 x 297 mm) Duty Cycle Maximum Monthly Usage: 3,000 pages Paper weight In paper tray: 16–36 lb (60–135g/m In automatic document feeder: 16–24 lb (60–90 g/m HP Color Copier User’s Guide...

  • Page 66: Environmental Specifications

    Black Resolution Fast: 300 x 300 dpi Normal: 600 x 600 dpi Best: 600 x 600 dpi Color Resolution Fast: 300 x 300 dpi Normal: 600 x 300 dpi CREt Best: 600 x 600 dpi CREt Colors Up to 16.8 million Other Resolution Enhancement technology (REt)/Color (CREt)

  • Page 67: Regulatory Notices

    Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 VCCI-2 HP Color Copier User’s Guide...

  • Page 68: Ordering Accessories And Supplies

    Ordering Accessories and Supplies In the U.S., you may order printer supplies by calling HP Direct, (800) 538-8787, to get the name of your local authorized HP dealer. Outside the U.S. call your local authorized HP dealer. Supplies/Accessories Print cartridges...
  • Page 69 5-10 too vivid or bright 5-7 wrinkled, wet paper 5-8 copy quality Best setting 3-4 changing setting 3-4 Fast setting 3-4 Normal setting 3-4 settings available 3-4 copying canceling 3-10 CopySmart 9-2 Custom 100% 3-5 HP Color Copier User’s Guide...
  • Page 70 2-3 language 2-9, 3-8 graphics copy speed 9-1 heavyweight inkjet paper 4-1 help CompuServe support 6-2 HP FIRST 6-1 internet 6-1 horizontal alignment 2-10 customer support 6-2 HP FIRST 6-1 on-line services 6-1 papers to use 4-1...
  • Page 71 3-9 heavyweight inkjet 4-1 how to order from HP 4-4 HP papers to use 4-1 inkjet 4-1 iron-on t-shirt transfers 4-2 jams 5-13 loading 2-5 ordering 9-4 output tray capacity 2-5 photo 4-2 recommended types 4-2...
  • Page 72 8-3 preparing your copier for shipment 8-5 returning copier for service 8-4 upgrades 8-3 what to do before you call 8-4 website current list of HP papers 4-1 updated product information 6-1 wet paper 5-8 wrinkled paper 5-8...

This manual is also suitable for:

145155Color copier 140/150Prosignia 150140

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