Table of Contents
Advertisement
13.B9.AX Fuser area jam
Description
Fuser or duplexer stay jam. This jam occurs when the engine detects a paper stay jam at the fuser
output sensor (SR12). Most likely there is an accordion jam in the fuser exit path.
X indicates the fuser mode
2 = Normal
◦
3 = Light media 1
◦
3 = Light media 2
◦
4 = Heavy media 1
◦
5 = Heavy media 2
◦
B = Transparency
◦
D = Envelope 1
◦
D = Envelope 2
◦
Recommended action
1.
Open the left door, remove any jammed paper, and then close the left door.
2.
Check the paper path and rollers at the fuser and at the paper delivery assembly for a blockage
or damage. Replace the fuser or paper delivery assembly if necessary.
3.
Use the Manual sensor tests to toggle the fuser output sensor (SR12) and the paper delivery output
sensor (SR3). If a sensor is not properly functioning, replace the appropriate assembly.
4.
Use the Components tests to activate the fuser drive motor and duplex feed motor (listen for the
motor to rotate). If the motor is not functioning properly, replace the fuser motor or duplexer.
13.B9.CX Fuser wrap jam
Description
This jam occurs when the paper leaves the fuser output sensor (SR12) before a designated amount of
time after the paper reached the fuser output sensor (the paper is wrapped around the fuser roller).
X indicates the fuser mode
2 = Normal
◦
3 = Light media 1
◦
3 = Light media 2
◦
4 = Heavy media 1
◦
5 = Heavy media 2
◦
B = Transparency
◦
ENWW
Tools for troubleshooting
315
Advertisement
Table of Contents
Troubleshooting
