HP LASERJET ENTERPRISE M725dn Troubleshooting Manual page 435

Event log message
99.00.13
99.00.14
99.00.20
99.00.21
99.00.22
99.00.23
99.00.24
99.00.25
99.00.26
ENWW
Description
Remote firmware upgrade (.bdl) was not
performed. An invalid file was sent.
The bundle is not for this product.
The bundle is not signed with the correct
signature, or the signature is invalid.
The bundle header version is not supported
by this firmware.
The package header version is not supported
by this firmware.
The format of the firmware bundle not correct.
Action
The firmware file sent was not the correct file.
Download the firmware file again, making
sure to download the file for the correct
product model. Attempt the upgrade again.
Download the firmware file again, and
attempt the upgrade again.
Tools for troubleshooting
403