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Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
H01: PCI J12
No
See User Manual
H02: PCI J13
No
See User Manual
<Online, etc...>
No
Half Speed Mode
HAM. COIL OPEN*
No
HAMMER COIL BAD*
No
#, #, #, ...etc
HAMMER SHORT*
No
See User Manual
HB NOT INSTALLD*
No
Can User
Explanation
Correct?
The controller board is
not communicating with
the PCI card in PCI slot
J12. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.
The controller board is
not communicating with
the PCI card in PCI slot
J13. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.
Status message: The
controller samples the
operating temperature of
key components of the
print mechanism. When
higher than normal
temperatures are sensed,
the print speed is
automatically reduced by
50% and the message
sent the LCD. When the
components cool down,
the print speed returns to
100% and the message
clears.
Hammer Coil Open.
Electrical malfunction of
one or more hammer
coils.
Hammer coil # failed
current test at power up.
Electrical malfunction of
one or more hammer
coils.
Hammer Bank Not
Installed. Self-test
routines do not detect
hammer coils at printer
start-up.
N7000 STD ASCII Printers Fault Messages
Solution
Contact your authorized service
representative.
Contact your authorized service
representative.
No action is required. If the
message appears often, contact
your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
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