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Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
ERROR: PROGRAM
No
NEEDS MORE DRAM
ERROR: PROGRAM
No
NEEDS MORE FLASH
ERROR: PROGRAM
Yes
NOT COMPATIBLE
ERROR: PROGRAM
Yes
NOT VALID
ERROR: SECURITY
No
KEY NOT DETECTED
ERROR: SHORT AT
No
ADDRESS XXXX
ERROR: WRITING TO
No
FLASH
ERROR: WRONG
No
CHECKSUM
ERROR: WRONG
No
OEM
ERROR: WRONG
No
PRINTER TYPE
ETHERNET
N/A
DETECTED
Can User
Explanation
Correct?
The printer requires more
DRAM to run the
downloaded program.
The printer requires more
flash memory to run the
downloaded program
The printer is not
compatible with the
downloaded program.
The printer does not see
a program in flash
memory.
The security key is not
present or failed.
Hardware failure in
SDRAM or controller
circuitry.
Hardware or software
fault in flash memory.
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
Status message
indicating that the
Network Interface Card
has established
connection.
N7000 STD ASCII Printers Fault Messages
Solution
Contact your authorized service
representative.
Contact your authorized service
representative.
Use the correct emulation software
options(s) for this printer model.
There is no program in printer
memory. Download the emulation.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
No action is required.
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