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Contact Information
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout (Press PRT CONFIG on the control panel, then
press Enter)
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
these samples may be required)
China
http://www.printronix.com/public/servicessupport/default.aspx
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
China
http://www.printronix.com/public/supplies/default.aspx
Printronix Customer Support Center
(86) 800-999-6836
(86) 400-886-5598
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