Printronix N7000 H-Series User Manual
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Printronix N7000 H-Series User Manual

Printronix N7000 H-Series User Manual

Cartridge ribbon printer
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N7000 and N7000 H-Series
Cartridge Ribbon Printer User's Manual

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Summary of Contents for Printronix N7000 H-Series

  • Page 1 N7000 and N7000 H-Series Cartridge Ribbon Printer User’s Manual...
  • Page 2 Printronix, Inc. disassemble the Software. or by Printronix, Inc. If you fail to comply with the terms of this You agree to keep confidential and use your best License and such failure is not corrected within thirty (30) days efforts to prevent and protect the contents of the after notice.
  • Page 3 User’s Manual N7000 and N7000 H-Series Cartridge Ribbon Printers...

  • Page 4: Trademark Acknowledgements

    Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material.

  • Page 5: Table Of Contents

    Table of Contents 1 Introduction............. 9 Printer Overview ..................9 Printronix N7000 and N7000 H-Series Cartridge Ribbon Printers (CRP) Series..........9 Consumable Monitoring with PrintNet Enterprise ........11 Graphics Enhancements ................11 Taking Care of Your Printer ..............11 Conventions in this Manual..............11 Warnings and Special Information............12...
  • Page 6 P-Series XQ Emulation ..............96 Serial Matrix Emulation ..............98 Proprinter XL Emulation ..............103 Epson FX Emulation ..............106 LinePrinter + Emulation (N7000 H-Series) ........... 109 LQ-1600K Menu................116 OKI Menu ..................117 IGP/PGL Emulation ................120 Features ..................120 Configuring The Emulation With The Control Panel ......121...
  • Page 7 How to Program the Security Key ..........171 7 Troubleshooting..........173 Cleaning Requirements ................173 Exterior Cleaning................173 Interior Cleaning ................174 Diagnosing Problems................176 Bar Code Verification ..............176 Printing a Hex Dump ..............177 Fault Messages ................178 N7000 STD ASCII Printers Fault Messages ........179 N7000 H-Series Printers Fault Messages ........206...
  • Page 8 Set the Top of Form ............... 254 ZTP SETTINGS Menu ................255 Performance Limitations ............... 256 D Customer Support ..........259 Printronix Customer Support Center............. 259 Printronix Supplies Department ............259 Corporate Offices.................. 260 E Communication Notices ........261 Notices....................261 Energy Star...................

  • Page 9: Introduction

    The Printronix N7000™ Line Matrix Printing Platform extends the series of technology innovations that cement Printronix’s leadership position. Line matrix printing is Printronix’s flagship technology, and it remains the...
  • Page 10 Chapter Printer Overview There are three printer configurations: Enclosed Cabinet • The enclosed cabinet models provide for near silent operation, making these printers perfectly suitable for use in the quietest of office environments. • Provides the best paper handling for large print runs. All paper input and output is contained inside the cabinet and protected from bumping and contamination.

  • Page 11: Consumable Monitoring With Printnet Enterprise

    Consumable Monitoring with PrintNet Enterprise The Integrated Print Management System works with PrintNet Enterprise (PNE). PNE allows a system administrator to remotely view the current consumable status of all printers. PNE can be configured to deliver alerts on all consumable warnings. When a ribbon reaches the low state, PNE notifies the system administrator remotely via an automated e-mail alert of the low condition.

  • Page 12: Warnings And Special Information

    Character Sets Reference Manual — Information about and examples of the character sets available in line matrix printers. • IGP/PGL Programmer's Reference Manual — Provides information used with the optional IGP Printronix emulation enhancement feature. • IGP/VGL Programmer's Reference Manual — Provides information used with the optional Code V emulation enhancement feature.

  • Page 13: Contact Information

    Description of the problem (be specific) • Good and bad samples that clearly show the problem (faxing or emailing these samples may be required) China (86) 800-999-6836 http://www.printronix.com/public/servicessupport/default.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. China (86) 400-886-5598 http://www.printronix.com/public/supplies/default.aspx...

  • Page 14: Corporate Offices

    Phone: (65) 6542 0110 Fax: (65) 6546 1588 Printronix Commercial (Shanghai) Co. Ltd 22F, Eton Building East No.555, Pudong Av. Shanghai City, 200120, P R China Phone: (86) 400 886 5598 Fax: (86-21) 5138 0564 Visit the Printronix web site at www.printronix.com...

  • Page 15: Setting Up The Printer

    Setting Up The Printer Before You Begin Read this chapter carefully before installing and operating the printer. The printer is easy to install. However, for your safety and to protect valuable equipment, perform all the procedures in this chapter in the order presented. Power Requirements The printer must be connected to a power outlet that supplies 88 to 270 volts AC.

  • Page 16: Printer Dimensions

    Chapter Printer Dimensions Table 1. Maximum Interface Connection Cable Length Interface Type Maximum Cable Length Centronics Parallel 5 meters (15 feet) Dataproducts Parallel 12 meters (40 feet) IEEE 1284 Parallel 10 meters (32 feet) Serial RS-232 15 meters (50 feet) Serial RS-422 1220 meters (4000 feet) Twisted Pair / Type 3...
  • Page 17 59.0 in (149.9 cm) 42.5 in (107.8 cm) 27.0 in (68.6 cm) 32.5 in 83.0 in 27.0 in (82.6 cm) (210.8 cm) (68.6 cm) 27.0 in 32.0 in (68.6 cm) (81.3 cm) Figure 2. Printer Dimensions - Cabinet Model with Paper Stacker...
  • Page 18 Chapter Printer Dimensions 25 in. (63.5 cm) 10.5 in. (26.67 cm.) 48.0 in. (122 cm) 30 in. (76.2 cm.) 24.6 in. (62.48 cm) Figure 3. Printer Dimensions - Pedestal Model...

  • Page 19: Printer Component Locations

    Printer Component Locations Printer Component Locations Ribbon Ribbon Cartridge Tab (2) Ribbon Tension Knob Tractor (2) Blue Tractor Lock (2) Splined Shaft Hammer Bank Cover and Paper Ribbon Mask Support (2) Slot (2) Vertical Position Knob Platen Lever Platen Stop Ribbon Cartridge Interface 183871 REV A...
  • Page 20 Chapter Printer Component Locations...

  • Page 21: Operating The Printer

    Operating The Printer Powering on the Printer When you power on the printer, it executes a self-test. The default power-up state is online. When the self-test completes and the software has initialized successfully, the status indicator light turns on, indicating the printer is online. The default value of the type of emulation you have installed appears in the upper right corner of the display.

  • Page 22: The Control Panel

    Key combinations are indicated with the plus (+) sign. For example, “Press  + ” means to press the  key and the  key at the same time. N7000 and N7000 H-Series Printers Message Display Circular...

  • Page 23: Control Panel Keys

    Control Panel Keys Control Panel Keys ON LINE / CLEAR Toggles the printer between online and offline modes. If a fault condition exists, pressing this key will clear the fault message and return the printer from fault mode to offline mode. NOTE: If the fault condition is not corrected before pressing this key, the fault message will reappear when attempting to place the printer online.

  • Page 24: Set Tof

    JOB SELECT or PRINT MODE NOTE: For N7000 STD printers, the key is JOB SELECT. For N7000 H-Series printers, the key is PRINT MODE. In offline mode, this key allows for fast selection of any of the previously stored configurations. Pressing this key causes the printer to cycle through the following messages: Load Config., Factory Config, Load Config 1, Load...
  • Page 25 Control Panel Keys UP or DOWN ( or ) Moves up or down between levels in the configuration menus and makes vertical forms adjustment. After pressing VIEW, press  or  to adjust the paper up or down in 1/72 inch increments for fine vertical forms alignment. When the printer is in offline mode, press ...

  • Page 26: Cancel A Print Job

    Chapter The Control Panel Cancel a Print Job The procedure to cancel a print job depends on the printer emulation and your application software. Contact your system administrator for additional information. 1. If the printer is online, press ON LINE/CLEAR) to place the printer in offline mode.

  • Page 27: Operational Procedures

    Reload Paper Operational Procedures This section contains routine printer operating procedures on how to: • reload paper • unload paper Reload Paper Do this procedure when “LOAD PAPER” displays. (This message occurs when the last sheet of paper passes through the paper slot.) This procedure reloads paper without removing the last sheet of the old paper supply, while retaining the current top-of-form setting.
  • Page 28 Chapter Operational Procedures New Paper Existing Paper Figure 7. Loading New Paper into the Printer 6. Pull the new paper above and behind the ribbon mask, but in front of the existing paper. See Figure 4 on page 19 for the ribbon mask location. If necessary, gently press the existing paper back.
  • Page 29 Reload Paper Vertical Position Knob Paper Thickness Indicator Platen Stop Platen Lever Platen Stop Knob 183444 REV B Figure 8. Setting the Platen Lever 9. Turn the platen stop knob clockwise or counterclockwise to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness).
  • Page 30 Chapter Operational Procedures Wire Guide (2) Paper Paper Slot Slot Metal Paper Guide (2000 lpm and 805 lpm) Cabinet Model Pedestal Model 183439 REV B 183440 REV B Figure 9. Paper Slots on the Printers NOTE: Perform steps 15 to 32 only if you are unable to load the new paper over the existing paper.
  • Page 31 Reload Paper Left Tractor Door Paper Left Tractor Lock Figure 10. Loading Paper on the Left Tractor 18. Pull the paper above and behind the ribbon mask. See Figure 4 on page 19 for the ribbon mask location. 19. Load the paper on the left tractor. 20.
  • Page 32 Chapter Operational Procedures Tractor Paper Tractor Splined Shaft Tractor Lock Paper Scale Figure 11. Positioning the Left Tractor to Avoid Damage CAUTION To avoid damage to the printer caused by printing on the platen, always position the left tractor unit directly to the left of the “1” mark on the paper scale.
  • Page 33 Reload Paper Tractor Door Tractor Lock Figure 12. Loading Paper onto the Sprockets 22. Unlock the right tractor. 23. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths.
  • Page 34 Chapter Operational Procedures 24. Pedestal models: Using the vertical position knob to move the paper up, guide the paper over the upper paper guide and through the slot to the rear of the top cover. For pedestal models with the Quick Access Cover, refer to the Quick Setup Guide for paper exiting options.
  • Page 35 Reload Paper Vertical Position Knob Paper Thickness Indicator Platen Stop Platen Lever Platen Stop Knob 183444 REV B Figure 15. Adjusting the Platen Lever 28. Turn the platen stop knob clockwise or counterclockwise to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness.

  • Page 36: Unload Paper

    Chapter Operational Procedures Unload Paper 1. Press ON LINE/CLEAR to place the printer in offline mode and open the printer cover. 2. For cabinet models, open the cabinet rear door. For models with the power stacker installed, press the STACKER UP key on the rear control panel.
  • Page 37 Unload Paper Paper Power Stacker Figure 17. Removing Stacked Paper from the Printer 6. For cabinet models, remove the stacked paper from the rear cabinet floor. For cabinet models with the power stacker installed, remove the paper from the wire paper tent and press the STACKER DOWN key to lower the stacker mechanism.
  • Page 38 Chapter Operational Procedures Tractor Door Platen Lever Figure 18. Completely Removing the Paper 8. To completely remove the paper from the printer: a. Raise the platen lever as far as it will go and open both tractor doors. CAUTION Be careful when pulling any paper backward through the paper path, especially when using a label stock.

  • Page 39: Integrated Print Management System

    Output Darkness Integrated Print Management System The N7000 CRP has a new feature that automatically monitors and communicates the status of the ribbon life to help the operator know when to change ribbons. Using an ink delivery system called the Cartridge Ribbon System (CRS), the printer can automatically detect when a new or used ribbon is loaded, and all ribbon properties.

  • Page 40: Loading A Used Ribbon Cartridge

    Chapter Integrated Print Management System Loading a Used Ribbon Cartridge You can take the ribbon cartridge off the printer and reload it at a later time. The ribbon life gauge automatically updates to reflect the correct remaining capacity. NOTE: Since the ribbon usage information is stored on the ribbon cartridge, you can reload a partially used cartridge onto a different printer.

  • Page 41: Changing Ribbon Cartridge

    Changing Ribbon Cartridge Changing Ribbon Cartridge Before changing the ribbon cartridge, determine whether at the end of ribbon life if you want to make the print lighter (extend the ribbon life) or darker (shorten the ribbon life). If you want to make the print lighter or darker, go to “Ribbon End Point”...
  • Page 42 Chapter Integrated Print Management System Ribbon Tab (2) Ribbon Cartridge Ribbon Tension Knob Tab Slot (2) Air Shroud Assembly Figure 20. Installing the Ribbon Cartridge 5. Remove the ribbon slack on the new ribbon cartridge by turning the ribbon tension knob clockwise. CAUTION Do not turn the ribbon tension knob counterclockwise.
  • Page 43 Changing Ribbon Cartridge Ribbon Cartridge Ribbon Mask Hammerbank Cover Ribbon Ribbon Tension Knob Ribbon Cartridge Figure 21. The Ribbon Cartridge Snapped in Place 7. Rock the cartridge downward, making sure that the ribbon goes between the guide and the mask (see Figure 21). You will feel it snap into place. CAUTION Make sure that the ribbon does not twist or fold over.
  • Page 44 Chapter Integrated Print Management System...

  • Page 45: The Configuration Menus

    The Configuration Menus Configuration Overview To print data, the printer must respond correctly to signals and commands received from the host computer. Configuration is the process of matching the printer's operating characteristics to those of the host computer and to specific tasks, such as printing labels or printing on different sizes of paper.

  • Page 46: Default And Custom Configurations

    Chapter Configuration Overview Default and Custom Configurations A configuration consists of a group of parameter settings, such as line spacing, forms length, etc. Your printer provides a fixed default configuration and allows you to define several custom configurations for use with particular print jobs.

  • Page 47: Changing Parameters Example

    Changing Parameters Example Changing Parameters Example OFFLINE * = Factory Default QUICK CONFIG..SETUP CONTROL Load Save Print Delete Config. Config. Config. Config. Factory* Current Short* Current Full Factory Power-Up Power-Up Protect Name Reset Cfg Auto Config. Configs.
  • Page 48 Chapter Configuration Overview Step Press Notes Make sure the printer is on. OFFLINE ON LINE/CLEAR QUICK SETUP ENTER SWITCH Allows you to make configuration changes. UNLOCKED OFFLINE QUICK SETUP OFFLINE PRINTER CONTROL UNTIL PRINTER CONTROL Ribbon End Point PRINTER CONTROL Barcode Quality UNTIL Barcode Quality...
  • Page 49 Changing Parameters Example Step Press Notes PRINTER CONTROL Display Language UNTIL Display Language English* Display Language Press until the desired parameter displays. Simp. Chinese Display Language The * indicates this choice is active. ENTER Simp. Chinese ENTER SWITCH Locks the ENTER key. LOCKED ENTER = Save Press ENTER to automatically save...

  • Page 50: Auto Save Configuration

    Chapter Configuration Overview Auto Save Configuration After any changes are made to the Factory Default configuration menu items, you will be prompted to save the changes to “Config #” when you place the printer online. “#” represents the next available unassigned configuration number.
  • Page 51 Saving Your New Configuration Example 1 This example shows how to save a configuration as a numbered configuration, then later print it. Step Press Notes Make sure the printer is on. OFFLINE ON LINE/CLEAR QUICK SETUP ENTER SWITCH Allows you to make configuration changes. UNLOCKED OFFLINE QUICK SETUP...
  • Page 52 Chapter Configuration Overview Step Press Notes NOTE: We recommend that you print the configuration. To print the configuration go to Step 9. To skip this procedure and resume printer operation, go to Step 14. CONFIG. CONTROL Save Config. CONFIG. CONTROL Print Config.
  • Page 53 Saving Your New Configuration Example 2 This example shows how to save a configuration as a named configuration. Step Press Notes Make sure the printer is on. OFFLINE ON LINE/CLEAR QUICK SETUP ENTER SWITCH Allows you to make configuration changes. UNLOCKED OFFLINE QUICK SETUP...
  • Page 54 Chapter Configuration Overview Step Press Notes Saves the first character. Cycle through the choices until “E” displays. UNTIL Saves the second character. Cycle through the choices until “S” displays. UNTIL Saves the third character. TES_ Cycle through the choices until “T” displays. TEST UNTIL Saves the fourth character.

  • Page 55: Optimizing Print Quality (N7000 Std Only)

    Optimizing Print Quality (N7000 STD Only) Step Press Notes Save Config. TEST now appears as one of configuration TEST choices. Saving Configuration ENTER Save Config. Your configuration is saved as TEST. TEST* ENTER SWITCH Locks the ENTER key. LOCKED ONLINE ON LINE/CLEAR Ribbon Life = 100% Now you have the saved configuration for later use if needed.

  • Page 56: Optimizing Print Speed (N7000 Std Only)

    Chapter Configuration Overview Optimizing Print Speed (N7000 STD Only) LP+, IGP/PGL, and IGP/VGL Emulations The printer has been configured at the factory for optimal print speed. To optimize print quality instead, you can change values for specific configuration parameters such as Barcode Quality and Print Quality. Doing so, however, will decrease the printer speed.

  • Page 57: Main Menu

    Main Menu Brief descriptions follow for the first-level configuration menu options: • QUICK SETUP — These options allow quick access to the most frequently changed or inputted parameters during the installation of the printer. • ZTP SETTINGS These options allow you to set parameters for zero tear pedestal printers.

  • Page 58: N7000 Std Firmware

    Chapter Main Menu N7000 STD Firmware OFFLINE QUICK CONFIG. HOST NETWORK ACTIVE SETUP SETTINGS CONTROL INTERFACE SETUP IGP EMUL page 60 page 255 page 64 page 66 page 81 page 84 Host Interface ZTP Function Load Config. Auto Switching* Ethernet Address IGP/PGL* Ethernet Address ZTP TearDistance...

  • Page 59: N7000 H-Series Firmware

    N7000 H-Series Firmware N7000 H-Series Firmware OFFLINE CONFIG. HOST NETWORK EMULATION QUICK SETUP SETTINGS CONTROL INTERFACE SETUP page 255 page 64 page 66 page 81 page 109 page 60 Host Interface ZTP Data Time Load Config. Ethernet Ethernet Address LinePrinter+...

  • Page 60: Quick Setup Menu Definitions

    Chapter Main Menu QUICK SETUP Menu Definitions Host Interface The Host Interface menu enables you to select and configure interfaces between the printer and your host computer. Ethernet Address • IP Address. A numeric address such as 123.45.61.23 which identifies a printer or server in a LAN or WAN.

  • Page 61: Active Igp Emulation

    QUICK SETUP Menu Definitions Active IGP Emulation The Active IGP Emulation menu enables you to activate either the PGL or VGL emulation (for the N7000 STD firmware only). NOTE: Available for N7000 STD firmware only. PGL SFCC You can specify which hex code (1-FF) will be used as the Special Function Control Character (SFCC).

  • Page 62: Select Lpi

    Chapter Main Menu Select LPI This parameter allows you to specify the lines per inch (lpi) values. The options are 6.0, 8.0, and 10.3 LPI. The factory default is 6.0 LPI. NOTE: 10.3 LPI is available on N7000 STD firmware only. P-Series SFCC This parameter allows you to select which ASCII codes will function as the Special Function Control Code (SFCC) command delimiter.
  • Page 63 QUICK SETUP Menu Definitions Typeface Sets the typeface of the printer. This key requires confirmation with the ENTER key. NOTE: Available for H-Series firmware only. The factory default for Hanzi GB LP+ with LQ1600K selected is Near LQ. The factory default for Hanzi Big5 LP+ and Hanzi GB LP+ with OKI selected is LQ.

  • Page 64: Config. Control

    Chapter CONFIG. CONTROL Load Config. The printer can store numerous configurations in memory. This parameter allows you to select and load a specific configuration. NOTE: Available in the QUICK SETUP menu for H-Series firmware only. CONFIG. CONTROL The CONFIG. CONTROL menu allows you to control your printer’s configurations according to the specifications necessary for your print jobs.

  • Page 65: Delete Config

    CONFIG. CONTROL QUICK SETUP Menu Definitions Delete Config. You can delete one or all of your eight customized configurations. The factory default configuration cannot be deleted. Power-Up Config. You can specify which of the nine configurations (Factory or 1-8) will be the power-up configuration.

  • Page 66: Host Interface

    Chapter HOST INTERFACE Auto Save • Enable (default). When a change has been made to a Config. menu, this option automatically prompts the user to save or not save the change to a Config #. If you are currently in the Factory Config. menus and make a change, pressing Enter saves to Config 1 or the next available Config.

  • Page 67: Auto Switching Submenu

    Auto Switching Submenu Auto Switching Submenu Auto Switching * = Factory Default (from page 66) Parallel Serial Ethernet Hotport Hotport Hotport Port Type Port Type Timeout Centronics* RS 232* 10 sec.* (see page 69 for options) (10-60) RS 422 Dataproducts Disable Switch Out On (see page 71 for options)

  • Page 68: Port Type

    Chapter HOST INTERFACE Port Type Select the types of parallel and serial interfaces which are connected to the printer. For example, if your printer is attached to one host with a Centronics connection and a second host with an RS-422 serial connection, you would select Centronics under the Parallel Hotport menu, and RS-422 under the Serial Hotport menu.

  • Page 69: Centronics (Parallel) Submenu

    Centronics (Parallel) Submenu Centronics (Parallel) Submenu * = Factory Default H-Series have an extended range to 256 Centronics and the default is 64. (from page 66) Data Bit 8 PI Ignored Data Resp. Busy On Latch Polarity Polarity Strobe Data On Enable* Enable* Standard*...

  • Page 70: Busy On Strobe

    Chapter HOST INTERFACE Resp. Polarity The Resp. Polarity parameter must be set to match the response polarity of your host computer. • Standard (default). Does not invert the response signal. • Inverted. Inverts the response signal sent to the host computer. Busy On Strobe •...

  • Page 71: Dataproducts Submenu

    Dataproducts Submenu Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.

  • Page 72: Data Polarity

    Chapter HOST INTERFACE PI Ignored The PI (Paper Instruction) signal is used to control vertical paper motion. • Enable (default). Causes the printer to interpret the eight data lines as DVFU commands when the PI signal is true. • Disable. Ignores the PI signal and treats the data as characters or control codes.

  • Page 73: Trickle Time

    Dataproducts Submenu Auto Trickle Auto Trickle is used to prevent a host computer from timing out because the parallel interface was busy for too long. When Auto Trickle is enabled and the printer's buffers are almost full, the printer will begin to trickle data in (at the rate set in the Trickle Time menu) until the buffers start to empty out.

  • Page 74: Serial Submenu

    Chapter HOST INTERFACE Serial Submenu * = Factory Default H-Series have an extended range to 256 Serial and the default is 64. (from page 66) Interface Data Baud Word Stop Parity Type Protocol Rate Length 8 Bits 1 RS 232* XON/XOFF* 9600 Baud* None*...

  • Page 75: Interface Type

    Serial Submenu Interface Type This parameter allows you to select either the RS-232 or RS-422 serial port interface. The default is RS-232. Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements. •...

  • Page 76: Baud Rate

    Chapter HOST INTERFACE The response characters are described in Table 2. Table 2. Series1 1 Char Response Characters Printer State Response Online and Buffer Empty Online and Buffer Full Offline and Buffer Empty Offline and Buffer Full • SERIES1 2 CHAR. This protocol behaves exactly the same as the Series1 Char except there is a two-character response to the host.

  • Page 77: Word Length

    Serial Submenu Word Length Sets the length of the serial data word. The length of the data word can be set to 7 or 8 bits, and must match the corresponding data bits setting in the host computer. Stop Bits 1 Sets the number of stop bits in the serial data word.

  • Page 78: Poll Character

    Chapter HOST INTERFACE Buffer Size in K This option configures the amount of memory allocated for the serial port buffer. You may specify between 1 and 16 Kbytes, in 1-Kbyte increments. The default is 16K. NOTE: H-Series products have a range of 1 to 256 and a default of 64K. If you select a baud rate that is 19200 or greater, you may need to increase the Buffer Size in K parameter to improve performance.

  • Page 79: Ieee 1284 Parallel (Bidirectional) Submenu

    IEEE 1284 Parallel (Bidirectional) Submenu Framing Errors Possible errors that can occur when the printer’s serial interface settings do not match those of the host computer. • Enable (default). If a framing error occurs, a fault message will display on the control panel.
  • Page 80 Chapter HOST INTERFACE Buffer Size in K This option configures the amount of memory allocated for the IEEE 1284 parallel port buffer. You can specify between 1 and 16 Kbytes, in 1-Kbyte increments. The default is 16K. NOTE: H-Series products have a range of 1 to 256 and a default of 64K. Auto Trickle Auto Trickle is used to prevent a host computer from timing out because the parallel interface was busy for too long.

  • Page 81: Network Setup Menu

    ETHERNET ADDRESS NETWORK SETUP Menu NETWORK SETUP (from page 58 and 59) ETHERNET ETHERNET ADDRESS PARAMS See page 81. See page 82. ETHERNET ADDRESS * = Factory Default ETHERNET ADDRESS (from page 81) DHCP IP Address Subnet Gateway Mask Address Address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx...

  • Page 82: Ethernet Params

    Chapter NETWORK SETUP Menu DHCP You can enable/disable the DHCP protocol using this option, but consult your administrator for the appropriate setting. The options include: • Disable (default) • Enable. ETHERNET PARAMS ETHERNET * = Factory Default PARAMS (from page 81) NetBIOS ASCII Keep Alive...

  • Page 83: Ethernet Speed

    ETHERNET PARAMS Keep Alive Timer This is the time that the Keep Alive Timer will run. With the Keep Alive Timer on, the tcp connection will stay connected even after the print job has terminated. • 3 Minutes (default) • 2 - 10 Minutes Ethernet Speed This menu option only appears if a 10/100Base-T network interface card...

  • Page 84: Active Igp Emul - (N7000 Std)

    Chapter ACTIVE IGP EMUL - (N7000 STD) ACTIVE IGP EMUL - (N7000 STD) * = Factory Default ACTIVE IGP EMUL (from page 58) IGP/PGL* IGP/VGL This ACTIVE IGP EMUL function allows you to activate the desired emulation. There are two methods for selecting the desired emulation. The first is by selecting the emulation directly from the printer menu.

  • Page 85: Lineprinter+ Emulation (N7000 Std)

    LinePrinter+ Emulation (N7000 STD) LinePrinter+ Emulation (N7000 STD) * = Factory Default EMULATION (from page 84) LinePrinter+ Printer Font CPI/LPI Host Page Print Char. Protocol Select Command Attributes Format (see page 86) Select CPI Enable* (see page 86) (see page 86) 10.0 CPI* Ignore All 12.0 CPI...
  • Page 86 Chapter LinePrinter+ Emulation (N7000 STD) * = Factory Default Printer Protocol (from page 85) P-Series* Proprinter P-Series Serial Epson Matrix (see page 91) (see page 96) (see page 98) (see page 103) (see page 106) Font Attributes (from page 85) Typeface Italic Print Prop.

  • Page 87: Font Attributes

    LinePrinter+ Emulation (N7000 STD) Printer Protocol Select the LinePrinter+ protocol you wish to use. Refer to the LinePrinter Plus Programmer's Reference Manual for more information. CPI/LPI Select This parameter lets you specify the characters per inch (cpi) and lines per inch (lpi) values.
  • Page 88 Chapter LinePrinter+ Emulation (N7000 STD) • High Speed 64. This font prints at 120 dpi horizontally and 64 vertically. When chosen from the front panel, it defaults to 10 cpi. The cpi can then be varied, but the width will not change. •...

  • Page 89: Page Format

    LinePrinter+ Emulation (N7000 STD) Text Position Specifies where the text will be positioned in the line space. When set to Top-of-Line, text will be positioned at the top of the line space. When set to Bottom-of-Line, the text will be positioned as if it were at the bottom of a 6 lpi line space.

  • Page 90: Set Substitution

    Chapter LinePrinter+ Emulation (N7000 STD) Print Char. Set When this selection is displayed and the ENTER key is pressed, the current character set is printed. Reset Cmd CFG Ld When the printer receives a host data stream reset command (ESC @ or ESC[K) in addition to resetting printer variables, the selected configuration is loaded.

  • Page 91: P-Series Emulation

    P-Series Emulation P-Series Emulation * = Factory Default Printer Protocol (from page 86) P-Series Control Code Control Code Define CR Auto LF Define LF P-Series Overstrike Code Code SFCC 8.0 LPI* Elongated* CR = CR* Disable* Enable* LF = CR + LF* 10.3 LPI Backspace CR = CR + LF...

  • Page 92: Define Lf Code

    Chapter LinePrinter+ Emulation (N7000 STD) Auto LF This option defines the printer action when print data is received past the forms width setting. • Disable (default). Discards any data past the forms width. • Enable. Performs an automatic carriage return and line feed when data is received past the forms width, causing the excess text to print on the next line.

  • Page 93: Character Set

    P-Series Emulation VFU Select Controls how the printer handles vertical formatting. • EVFU (default). Enables the VFU and selects P-Series compatible Electronic Vertical Format Unit (EVFU). • DVFU. Enables the VFU and selects the Dataproducts compatible Direct Access Vertical Format Unit (DVFU). •...

  • Page 94: P-Series Character Set Menu

    Chapter LinePrinter+ Emulation (N7000 STD) P-Series Character Set Menu Character Set * = Factory Default (from page 91) Standard Arabic Cyrillic European Greek Sets Sets Sets Sets Sets See page 95. ASMO 449* Cyrillic 866* Latin 2 8859-2* DEC 256 Greek* ASMO 449+ Cyrillic CP 437 Latin 2 852...
  • Page 95 P-Series Emulation Character Set (P-Series) (from page 94) Standard Sets* IBM PC* Multinational ECMA Latin 1 DEC Mult. CP 858 EURO Primary Subset ASCII (USA)* Primary Subset ASCII (USA)* ASCII (USA)* EBCDIC ASCII (USA)* French French German German German Swedish English English Danish...

  • Page 96: P-Series Xq Emulation

    Chapter LinePrinter+ Emulation (N7000 STD) P-Series XQ Emulation * = Factory Default Printer Protocol (from page 86) P-Series Control Code Define CR Auto LF Define LF Compressed Elong/Alt. Code Code Font 8.0 LPI* CR = CR* Disable* LF = CR + LF* char 01 SOH* Elng=BS Font=SO* 10.3 LPI...

  • Page 97: Compressed Print

    P-Series XQ Emulation Define LF Code • LF = CR + LF (default). Forces an automatic carriage return with each line feed command received. The next print position is print position 1 of the next line. • LF = LF. Does not perform an automatic carriage return when a line feed command is received.

  • Page 98: Serial Matrix Emulation

    Chapter LinePrinter+ Emulation (N7000 STD) Upr. Case Select Controls how the printer handles lowercase characters it receives from the host computer. When enabled, all characters will be printed in uppercase. • Disable (default). Prints lowercase characters received from the host computer as lowercase, and prints uppercase characters received from the computer as uppercase.

  • Page 99: Control Code 06

    Serial Matrix Emulation Control Code 06 Control Code 06 defines the function of ASCII code hex 06 (ACK). You can select an alternate line spacing of 6, 8, or 10.3 LPI. Define CR Code This option controls the action of the printer when it receives a Carriage Return code (hex 0D) from the host computer.

  • Page 100: Printer Select

    Chapter LinePrinter+ Emulation (N7000 STD) Printer Select • Disable (default). Ignores the ASCII DC1 and DC3 control codes. • Enable. Disables the printer when a DC1 control code is received, and enables the printer when a DC3 control code is received. Alt.

  • Page 101: Serial Matrix Character Set Menu

    Serial Matrix Emulation Serial Matrix Character Set Menu * = Factory Default Character Set (from page 98) Standard Arabic Cyrillic European Greek Sets Sets Sets Sets Sets (see page 102) ASMO 449* Cyrillic 866* Latin 2 8859-2* DEC 256 Greek* ASMO 449+ Cyrillic CP 437 Latin 2 852...
  • Page 102 Chapter LinePrinter+ Emulation (N7000 STD) Character Set (Serial) (from page 101) Standard Sets* IBM PC* Multinational ECMA Latin 1 DEC Mult. CP 858 EURO Primary Subset ASCII (USA)* Primary Subset ASCII (USA)* ASCII (USA)* EBCDIC ASCII (USA)* French French German German German Swedish...

  • Page 103: Proprinter Xl Emulation

    Proprinter XL Emulation Proprinter XL Emulation * = Factory Default Printer Protocol (from page 86) Proprinter Define CR FF valid at Auto LF Define LF Character Alt. Char 20 CPI Code Code Condensed CR = CR* Enable* LF = LF* Enable* (see page 105) Set 1* Enable*...

  • Page 104: Alt. Char Set

    Chapter LinePrinter+ Emulation (N7000 STD) Character Set Specifies a character set as shown in the “Proprinter XL Character Sets Menu” on page 105. To use one of these sets, choose the desired group heading (such as European Sets) and press ENTER. Then choose the desired set within that group (such as Roman 8) and press ENTER.
  • Page 105 Proprinter XL Emulation Proprinter XL Character Sets Menu * = Factory Default Character Set (from page 103) Standard Arabic Cyrillic European Greek Hebrew Sets* Sets Sets Sets Sets Sets ASMO 449* Cyrillic 866* Latin 2 8859-2* DEC 256 Greek* Hebrew Old* ASMO 449+ Cyrillic CP 437 Latin 2 852...

  • Page 106: Epson Fx Emulation

    Chapter LinePrinter+ Emulation (N7000 STD) Epson FX Emulation * = Factory Default Printer Protocol (from page 86) Epson FX Define CR Auto LF Define LF Printer Character 20 CPI Alt. Set Code Code Select Condensed 80-9F CR = CR* Enable* LF = LF* Disable* (see page 108) Enable*...
  • Page 107 Epson FX Emulation Printer Select • Disable (default). Ignores the ASCII DC1 and DC3 control codes. • Enable. Disables the printer when a DC1 control code is received, and enables the printer when a DC3 control code is received. Character Set This parameter selects a character set for the Epson emulation, as shown in the “Epson FX Character Set Menu”...

  • Page 108: Epson Fx Character Set Menu

    Chapter LinePrinter+ Emulation (N7000 STD) Epson FX Character Set Menu * Factory Default Character Set (from page 106) Standard Arabic Cyrillic European Hebrew Greek Sets* Sets Sets Sets Sets Sets Epson Set* ASMO 449* Cyrillic 866* Latin 2 8859-2* DEC 256 Greek* Hebrew Old* ASCII (USA)* ASMO 449+...

  • Page 109: Lineprinter + Emulation (N7000 H-Series)

    LinePrinter+ Emulation (N7000 H-Series) Epson FX Emulation LinePrinter + Emulation (N7000 H-Series) The EMULATION menu allows you to select the emulation to be used with your printer. You can configure options for the active emulation via the EMULATION menu. Emulation options are further described in their corresponding Programmer's Reference Manual.
  • Page 110 Chapter LinePrinter + Emulation (N7000 H-Series) NOTE: This menu displays when OKI is EMULATION selected under Printer Protocol. (from page 59) * = Factory Default LinePrinter+ Font Printer CPI/LPI Host Protocol Select Attributes Command LQ1600K Select CPI Typeface DBCS/ASCII Mode...
  • Page 111 LinePrinter+ Emulation (N7000 H-Series) Epson FX Emulation Printer Protocol For the Hanzi LP+ printer, refer to the the LQ-1600K Programmer’s Reference Manual and OKI Programmer’s Reference Manual for details. CPI/LPI Select This parameter lets you specify the characters per inch (cpi) and lines per inch (lpi) values.
  • Page 112 Chapter LinePrinter + Emulation (N7000 H-Series) High Density • Disable (default) • Enable. Allows the LQ typeface to print in higher print density, and it will not take effect when other typefaces are selected. Prop. Spacing Each printed character is contained inside a character cell. The width of the character cell includes the character and the space arround the character.
  • Page 113 LinePrinter+ Emulation (N7000 H-Series) Epson FX Emulation GB High Byte This parameter takes effect when the printer is in DBCS mode. It determines whether the printer accepts GB data with MSB bit on or off. The values are set to ON or OFF by the ESC k and ESC $@ commands.
  • Page 114 Chapter LinePrinter + Emulation (N7000 H-Series) Compressed Mode This parameter allows you to specify the appearance of ASCII/DBCS characters in ASCII mode. • Disable (default) • Enable. Prints out ASCII mode ASCII characters and half-width DBCS characters. NOTE: This parameter is not available for Hanzi GB printers with OKI selected.

  • Page 115: Error Handling

    Epson FX Emulation Vertical Expnd This parameter allows you to specify dot character vertical expansion for both ASCII and DBCS characters in DBCS mode. NOTE: This parameter is not available for Hanzi GB printers with OKI selected. Graphics Spd Up This menu is used to increase (speed up) graphic printing speed by turning on the Enhanced/Turbo/Match Typeface mode.

  • Page 116: Lq-1600K Menu

    Chapter LinePrinter + Emulation (N7000 H-Series) LQ-1600K Menu OFFLINE * = Factory Default For H-Series GB LP+ firmware only. EMULATION LinePrinter+ Printer Protocol LQ-1600K (from page 109) Define CR Auto LF Define LF Printer Select Character Set 20 CPI Code...

  • Page 117: Oki Menu

    OKI Menu OKI Menu OFFLINE * = Factory Default EMULATION LinePrinter+ Printer Protocol (from page 110) Define CR Printer Select Character Auto LF Define LF Code Code CR = CR* Enable* LF = CR + LF* Disable* HS ANK 1* CR = CR + LF Disable LF = LF...
  • Page 118 Chapter LinePrinter + Emulation (N7000 H-Series) Define LF Code The Define LF Code option controls the action of the printer when it receives a Line Feed code (hex 0A) from the host computer. If this feature is enabled, each time the printer receives a Line Feed, it inserts an additional Carriage Return code (hex 0D) into the data stream.
  • Page 119 OKI Menu Currency Sign • RMB Select. The ASCII code hex 24 is printed as a RMB “¥” character in DBCS mode. Default for GB. • $ Select. The ASCII code hex 24 is printed as a dollar “$” character in DBCS mode.

  • Page 120: Igp/Pgl Emulation

    Chapter IGP/PGL Emulation IGP/PGL Emulation The PGL emulation is the software based Intelligent Graphics Processor (IGP) for the line matrix family of printers. It is based upon, and is compatible with, the IGP-100/200/400 board using the PGL. The IGP graphics processing features are detailed below.

  • Page 121: Configuring The Emulation With The Control Panel

    Configuring The Emulation With The Control Panel Extended Character Sets provide 33 extended character sets, also containing 96 characters in length. These are also stored in memory. Configuring The Emulation With The Control Panel You can select PGL default parameters directly from the control panel or by control codes as explained in the IGP/PGL Programmer's Reference Manual.

  • Page 122: Igp/Pgl Submenu

    Chapter IGP/PGL Emulation IGP/PGL Submenu * = Factory Default EMULATION (from page 84) IGP/PGL Define CR Define LF Autowrap PI Slew CR Edit Select Code Code SFCC Range Font CR = CR* LF = LF* Disable* Disable* (see page 132) CR = CR + LF LF = CR + LF Enable...

  • Page 123: Pi Slew Range

    IGP/PGL Submenu Define CR (Carriage Return) Code This parameter forces the printer to insert an automatic Line Feed code into the data stream whenever a Carriage Return code occurs. This is to be used only if the host computer does not send line feeds to the printer. •...

  • Page 124: Select Font

    Chapter IGP/PGL Emulation CR Edit This parameter determines if a carriage return will be followed by a line feed. • Disable (default). The printer ignores all carriage returns that are not followed by line feeds. • Enable. The printer processes all carriage returns, even for those that are not followed by line feeds.

  • Page 125: Forms Handling

    IGP/PGL Submenu Forms Handling This submenu allows the user to handle the form in the following ways: • Disable (the default). No effect. • Auto Eject. Automatically ejects a page at the end of the job to spill out the last page. •...

  • Page 126: Barcode Options

    Chapter IGP/PGL Emulation Barcode Options The following sub-options help define specific options regarding barcode printing. UPC Descenders This parameter allows you to print barcode descenders when human readable data is not present in the UPC/EAN barcodes. • Always (default). UPC/EAN barcodes are printed with descenders, even if there is no human readable data.

  • Page 127: Host Form Length

    IGP/PGL Submenu Select SO Char Allows you to specify a decimal code from 0 through 255 to be used in place of SO (Shift Out) as the control code. This allows access for the alternate set of control function characters. See the description of the Code 128 barcodes in the IGP/PGL Programmer's Reference Manual for details.

  • Page 128: Ignore Char

    Chapter IGP/PGL Emulation Var Form Type This menu option applies only to the host command, CREATE;NAME or CREATE;NAME;DISK. The host command CREATE;NAME followed by ;0, ;X or a form length number will always override the menu option. • Add Nothing (default). No action. •...

  • Page 129: Compatbl. Mode

    IGP/PGL Submenu Compatbl. Mode This option instructs the PGL to behave similarly to older versions of the IGP with respect to certain commands. All new users with new applications should select the “None” option. Selecting this mode insures the printer will behave as described in this manual. When replacing an older product operating with an existing application, especially those using the PMODE and SMODE commands, you may need to select a compatibility mode.

  • Page 130: Print Quality

    Chapter IGP/PGL Emulation Printer PI Line This option enables the IGP to send PI instructions to the printer to slew the form. • Enable (default). Send the PI instructions to the printer (LinePrinter Plus) during form slew. This is IGP-X00 compatible. •...

  • Page 131: Error Report

    IGP/PGL Submenu Error Report Sets the error reporting capability for IGP/PGL forms. • On (default). Form boundary error checking reported. Any element which falls off the current page is reported as an error. • Debug Mode. The printer is put in debug mode whenever a form is defined in Create Form mode.
  • Page 132 Chapter IGP/PGL Emulation IGP/PGL Font Set Menu * = Factory Default Select Font (from page 122) Standard European Arabic Cyrillic Greek Sets* Sets Sets Sets Sets 0) ASCII* ASMO 449* Code Page 866* Latin 2 8859-2* DEC 256 Greek* 1) German ASMO 449+ Cyrillic CP 437 Latin 2 852...

  • Page 133: Igp/Vgl Emulation

    Features IGP/VGL Emulation Code V Graphics language (VGL) is an Intelligent Graphics Printing (IGP) software emulation designed for your Line Matrix printer. The IGP Code V emulation of the QMS  Code V Version II programming language produces online forms, barcodes, and alphanumeric text-generation. The graphics processing features are detailed below.

  • Page 134: Configuring The Emulation With The Control Panel

    Chapter IGP/VGL Emulation Configuring the Emulation with the Control Panel You can select VGL default parameters directly from the control panel or by control codes as explained in the IGP/VGL Programmer's Reference Manual. The VGL parameters are described on the following pages. Parameters marked with an asterisk (*) indicate the default value.
  • Page 135 IGP/VGL Submenu IGP/VGL Graphics Options Submenu * = Factory Default Graphics Options (from page 134) Slash 0 Append Truncate Ignore Dots True Vert Absorb After Rotated Alpha 1/10 Disable* Disable* Disable* Enable* Disable* Absorb Motion* Enable Enable Enable Disable Enable Absorb All Disable Rot.

  • Page 136: Graphics Options

    Chapter IGP/VGL Emulation SFCC & Pwrup This option has several sub-options which define the SFCC and power-up configuration used with VGL. VGL SFCC This option selects the Special Function Control Code. The default value 5E. Run a configuration printout to determine the currently selected VGL SFCC. Power Up ^X •...

  • Page 137: Append Rotated

    IGP/VGL Submenu Append Rotated • Disable (default). Logos and alphanumeric strings are treated as separate elements. • Enable. Appends logos to an alphanumeric string rotated in a clockwise, counterclockwise, or inverted orientation. Truncate Alpha When enabled, this parameter prevents the printing of Error 48 (Element Off Page Error) if alphanumeric data, including spaces, extends beyond the right side of the form.
  • Page 138 Chapter IGP/VGL Emulation Ignore Spaces • Disable (default). Trailing spaces are not deleted from the last alphanumeric element in a graphics pass. • Enable. Trailing spaces are deleted from the last alphanumeric element in a graphics pass. Midline PY (includes ^PN) •...
  • Page 139 IGP/VGL Submenu AI 00 Spaces This option is designated for EAN/UCC-128 barcodes whose application identifier (AI) is 00. • Disable (default). The printable data field is printed with the AI enclosed in parentheses. This is the standard EAN/UCC-128 format. • Enable.
  • Page 140 Chapter IGP/VGL Emulation IGP110 Compatbl. This option instructs the VGL to behave similarly to the IGP-10 with respect to certain commands. All new users with new applications should select the “Disable” option. Selecting this mode insures the printer will behave as described in this manual.
  • Page 141 IGP/VGL Submenu Error Handling Following are several options which define how errors are reported. Error Msgs • Enable (default). Command syntax is checked and error messages printed when command parameters are incorrect. • Disable. Error checking and error messages are suppressed. Error Markers •...
  • Page 142 Chapter IGP/VGL Emulation Ignore CH#1 Specifies character 1 for the character filtering option. Valid decimal values are from 0 through 255. Ignore CH#2 Specifies character 2 for the character filtering option. Valid decimal values are from 0 through 255. Data Bit 8 •...

  • Page 143: Prt To Emulate

    PRINTER CONTROL IGP/VGL Submenu Max PI 16 • Enable (default). A paper slew of 0-15 will move 1-16 lines. • Disable. A paper slew of 1-15 will move 1-15 lines. A paper slew of 0 will always move 1 line. Prt To Emulate This option allows you to select an earlier model printer/IGP board combination to emulate.
  • Page 144 Chapter IGP/VGL Emulation IGP/VGL Font Set Menu * = Factory Default Font Set (from page 134) Standard European Arabic Cyrillic Greek Sets* Sets Sets Sets Sets 0) ASCII* ASMO 449* Code Page 866* Latin 2 8859-2* DEC 256 Greek* 1) German ASMO 449+ Cyrillic CP 437 Latin 2 852...

  • Page 145: Printer Control

    ADVANCED USER IGP/VGL Submenu PRINTER CONTROL * Factory Default PRINTER Available for Pedestal printers only. CONTROL Available for N7000 STD Firmware only. (from page 58 and 59) Default value for H-Series printers. Ribbon End Open Platen Bar Code Tear Bar View Unidirectional Point...

  • Page 146: Bar Code Quality

    Chapter PRINTER CONTROL Open Platen @ BOF (Bottom of Form) Some special forms have perforation areas that are too thick to pass through the print station. This parameter, when enabled, opens and closes the platen when the perforations move across the platen. When enabling this parameter, you must set the forms length to match the physical distance between perforations.

  • Page 147: Accented Char

    ADVANCED USER IGP/VGL Submenu Accented Char Selects whether the accented characters are standard or tall. See Figure 22 for an example. Selecting tall will slow print speed and may cause the printer to back up during printing. Standard Tall Figure 22. Accented Characters...

  • Page 148: Advanced User

    Chapter ADVANCED USER ADVANCED USER * = Factory Default ADVANCED If installed. USER Available for N7000 H-Series Firmware only. (from page 58 and 59) Hex Dump Power-up Downloaded PMD Fault Power PTX Setup Option Mode State Fonts Stacker Disable* Online*...

  • Page 149: Hex Dump Mode

    ADVANCED USER IGP/VGL Submenu PTX Setup Option Selects the Special Function Control Code for the PTX_SETUP command and functions. • Setup Parse. Disables or enables the PTX_SETUP command. • Setup SFCC. Allows you to choose the hex value of the ASCII character you wish to use as the SFCC for the PTX_SETUP command.

  • Page 150: Power Stacker

    Chapter ADVANCED USER PMD (Paper Motion Detection) Fault • Enable (default). In the event of a paper jam, an audible alarm beeps, “CLEAR PAPER JAM” appears on the message display, and the printer stops printing. • Disable. You should disable PMD only if special paper requires it. CAUTION Once PMD is disabled, paper motion is not monitored.

  • Page 151: Shuttle Timeout

    ADVANCED USER IGP/VGL Submenu • Print File List. Prints a summary of the files stored in flash memory and several statistics on File System usage. IMPORTANT Do not turn the printer off until it has completely rebooted and is either back online or offline.

  • Page 152: Cancel Key

    Chapter ADVANCED USER Power Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. When Instant is chosen, the printer goes into Power Saver mode as soon as it is able to stop the shuttle properly.

  • Page 153: Set Lock Key

    DIAGNOSTICS IGP/VGL Submenu Set Lock Key Normally, to lock or unlock the printer menu, the UP and DOWN keys are pressed at the same time. The Set Lock Key parameter lets you choose different keys to lock or unlock the printer menu. You may choose almost any group of keys as the new lock and unlock keys.

  • Page 154: Rbn Low Action

    Chapter ADVANCED USER RBN Low Warn @ This option allows the user to select the Ribbon Life value at which point the printer will declare a ribbon low condition and display the "RIBBON UNDER XX% / Change RBN Soon" warning message. The default is Under 2%. See “RBN Low Action”...

  • Page 155: Diagnostics

    IGP/VGL Submenu DIAGNOSTICS * = Factory Default DIAGNOSTICS If a Feature File exists. (from page 58 and 59) Printer Tests Test Width Paper Out System Print Dots Memory Statistics Shift Recycle* Full Width* 40 dots* 32 Megabytes On: 144.9 Hrs. All E’s 80 col.

  • Page 156: System Memory

    Chapter DIAGNOSTICS • All H's. A pattern of all uppercase H's used to detect missing characters, misplaced dots, smeared characters, or improper phasing. • All Underlines. An underline pattern useful for identifying hammer bank misalignment. • All Black. A condition where all dot positions are printed, creating a solid black band.

  • Page 157: Print Statistics

    IGP/VGL Submenu Print Statistics You can view various printer statistics and refer to them for preventive maintenance purposes. Printer statistics accumulate continuously; they do not reset when you turn off the printer. All of the printer statistics are set to zero at the factory after burn-in testing.

  • Page 158: Printer Mgmt

    Chapter PRINTER MGMT PRINTER MGMT * = Factory Default PRINTER MGMT Not available if PNE Port number is set to Serial. (from page 58 and 59) PNE Port Mgmt Protocol PNE Port PNE Port Status Port Mgmt Port Number Timeout Numb Number Ethernet*...

  • Page 159: Interfaces

    Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time (see “Auto Switching Submenu”...

  • Page 160: Dataproducts Parallel Interface

    Chapter Dataproducts Parallel Interface Optional Host Interfaces: • Dataproducts parallel • RS-422 In addition to descriptions for the multi-line interfaces, this chapter also provides instructions for configuration of terminating resistors for the parallel interfaces. Dataproducts Parallel Interface Table 6. Dataproducts Parallel Interface Connector Pin Assignments (with a 50-pin AMP HDH-20 Data Cable Connector) Input Signals Output Signals...

  • Page 161: Dataproducts Parallel Interface Signals

    Dataproducts Parallel Interface Signals Dataproducts Parallel Interface Signals Data Lines 1 through 8. Provides eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set. You can enable or disable this line via the Data Bit 8 parameter on the Dataproducts submenu (see page page 71).

  • Page 162: Centronics Parallel Interface

    Chapter Centronics Parallel Interface Centronics Parallel Interface Table 7. Centronics Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal DATA LINE 1 ACKNOWLEDGE CHASSIS GROUND Return Return DATA LINE 2 ONLINE GROUND Return Return DATA LINE 3 FAULT Spares Return...

  • Page 163: Centronics Parallel Interface Signals

    Centronics Parallel Interface Signals Centronics Parallel Interface Signals Data Lines 1 through 8. Provides eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set. You may enable or disable this line via the Data Bit 8 parameter on the Centronics submenu (see page page 69).

  • Page 164: Ieee 1284 Parallel Interface

    Chapter IEEE 1284 Parallel Interface IEEE 1284 Parallel Interface The 1284 supports three operating modes, which are determined by negotiation between the printer and the host. Compatibility Mode This mode provides compatibility with Centronics-like host I/O (see Table 8). Data is transferred from the host to the printer in 8-bit bytes over the data lines.

  • Page 165: Signals

    Signals Signals Table 8 lists each of the signals associated with the corresponding pins on the 1284 interface. Descriptions of the signals follow. Table 8. 1284 Signals Type of Mode Source of Data Compatible Nibble Byte Host nStrobe HostClk Host/Clk Host/Printer Data 1 (LSB) Host/Printer...
  • Page 166 Chapter IEEE 1284 Parallel Interface Table 8. 1284 Signals (continued) Type of Mode Source of Data Compatible Nibble Byte Signal Ground (Data 7) Signal Ground (Data 8) Signal Ground (PError, Select, nAck) Signal Ground (Busy, nFault) Signal Ground (nAutoFd, nSelectIn, nInit) Host nInit Printer...

  • Page 167: Terminating Resistor Configurations

    Terminating Resistor Configurations nData Available / nPeripheral Request. Driven by the printer. Indicates the printer has encountered an error. (Data bits 1 and 5 in Nibble mode.) 1284 Active / nAStrobe. Driven by the host. A peripheral device is selected. Host Logic High—Driven by the host.

  • Page 168: Rs-232 And Rs-422 Serial Interfaces

    Chapter RS-232 and RS-422 Serial Interfaces RP1 and RP2 Default: 470/1K Ohm Alt: 220/330 Ohm Figure 23. Terminating Resistors, V6 Controller Board Removal And Installation The procedure for removing and installing terminating resistors is provided in your Maintenance Manual. CAUTION This is an involved maintenance procedure.

  • Page 169: Rs-232

    RS-232 RS-232 Table 9. Standard 500, 1000, 1500, and 2000 lpm Models RS-232 Serial Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal Receive Data (RD) Transmit Status & Control Chassis Ground Data (TD) Clear To Send (CTS) Request To Send (RTS) Signal Ground Data Set Ready (DSR)

  • Page 170: Rs-422

    Chapter RS-232 and RS-422 Serial Interfaces RS-422 Table 11. PSA3 RS-422 Serial Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal - Receive Data - Transmit Data Chassis/Signal (-RD) (-TD) Ground + Receive Data + Transmit Data (+RD) (+TD) +RD, -RD.Serial data stream differentially received by printer.

  • Page 171: Reprogramming The Security Key

    Reprogramming the Security Key Reprogramming the Security Key The security key on the PSA3 controller board can be reprogrammed with a Software Program Exchange (SPX) module. The SPX is an intelligent module that plugs into the debug port on the back of printers equipped with the PSA3 “Hurricane”...
  • Page 172 Chapter Reprogramming the Security Key Debug Port Figure 24. Inserting The SPX into the Debug Port 4. Power on the printer. The printer will begin its boot-up sequence. 5. When the printer detects a valid SPX, the control panel displays: “NEW SPX DETECTED PRESS ENTER”...

  • Page 173: Troubleshooting

    Troubleshooting Cleaning Requirements Clean the printer every six months or after every 1000 hours of operation, whichever occurs first. If the printer is located in a dusty area or is used for heavy duty printing, clean it more often. WARNING Disconnect the power source before cleaning the printer.

  • Page 174: Interior Cleaning

    Chapter Cleaning Requirements Interior Cleaning Over time, particles of paper and ink accumulate inside the printer. This is normal. Paper dust and ink build-up must be periodically removed to avoid degraded print quality. Most paper dust accumulates around the ends of the platen and ribbon path.
  • Page 175 Interior Cleaning To clean the interior of the printer perform the following steps. 1. Power off the printer and unplug the printer power cord. 2. Open the printer cover. 3. Fully raise the platen lever. 4. Unload the paper. 5. Remove the ribbon cartridge. 6.

  • Page 176: Diagnosing Problems

    Chapter Diagnosing Problems Diagnosing Problems This section is designed to help you fix problems which may arise with normal printer operation. Bar Code Verification The most important consideration when printing a bar code is to ensure that the bar code will be scanned properly. Incorporating a bar code quality procedure in the printing process is the best way to ensure that bar codes are being printed correctly.

  • Page 177: Printing A Hex Dump

    Printing a Hex Dump Printing a Hex Dump A hex code printout (or hex dump) is a translation of all host interface data to its hexadecimal equivalent, listing all ASCII character data received from the host computer with their corresponding two-digit hexadecimal codes. Hex dumps are used to troubleshoot printer data reception problems.

  • Page 178: Fault Messages

    Chapter Diagnosing Problems Fault Messages If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault. Fault messages are summarized in Table 12. Displayed faults fall into one of two categories: •...

  • Page 179: N7000 Std Ascii Printers Fault Messages

    N7000 STD ASCII Printers Fault Messages N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 8.5V PWR FAIL* 8.5 Volt power failed. Contact your authorized service Internal power failure. representative.
  • Page 180 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? B11 ERROR: RAM SDRAM failed the boot Cycle power to see if the message TEST FAILED* initialization test. SDRAM clears, if not, contact your DIMM may not be authorized service representative.
  • Page 181 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? B35 STATUS: Status message: the DC Cycle power to see if the message WAITING FOR EC on the controller board is clears, if not, contact your STATUS waiting for...
  • Page 182 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? B50 STATUS: XX% Emulation software No action is required. CLEAR FLASH sucessfully loaded in RAM. Old program being deleted from flash memory.
  • Page 183 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? CRTG COMM ERR The hardware cannot Make sure the ribbon cartridge See User Manual communicate properly is seated properly. with the cartridge.
  • Page 184 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? DIAGNOSTIC Status message: the No action is required. PASSED printer passed its memory and hardware initialization tests. DO NOT POWER OFF Status message: The No action is required, but do not printer is performing an...
  • Page 185 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E01B TYPE 0x60 An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again.
  • Page 186 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E03D DSI BAT PS An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again. If the message appears, in the application load the latest emulation program.
  • Page 187 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E04A ISI NO TRA An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again.
  • Page 188 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E08 FLOATINGPNT An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again. If the message appears, in the application load the latest emulation program.
  • Page 189 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E18 DSTORE MISS An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again.
  • Page 190 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E31B EVENT 1 BP An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again. If the message appears, in the application load the latest emulation program.
  • Page 191 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E31G EVENT 6 BP An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again.
  • Page 192 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E32D CND 3 BP An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again. If the message appears, in the application load the latest emulation program.
  • Page 193 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E33 WRITE BP An illegal or unsupported Cycle Power. Run the print job See User Manual instruction was attempted again.
  • Page 194 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? ERROR: DC The printer cannot find Download the program again. If the PROGRAM NOT the data controller message appears, contact your VALID program or the validation authorized service representative.
  • Page 195 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? ERROR: PROGRAM The printer requires more Contact your authorized service NEEDS MORE DRAM DRAM to run the representative. downloaded program.
  • Page 196 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? ETHERNET Status message: the No action is required. INITIALIZING internal Network Interface Card is processing the boot procedure. (May occur with older versions of microcode.) EXCESS RBN WEAR Status message that...
  • Page 197 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? H01: PCI J12 The controller board is Contact your authorized service See User Manual not communicating with representative. the PCI card in PCI slot J12.
  • Page 198 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? HMR BANK FAN FLT Sensors cannot detect Check that fan cable is connected. current in fan circuit. Check for obstruction of vents and fan airway;...
  • Page 199 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? LOADING PROGRAM Status message: the new No action is required. FROM PORT XX% emulation program is loading into printer RAM. XX% indicates how much of the program has loaded.
  • Page 200 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? PAP ILLGL ST* Paper Illegal State. Contact your authorized service Firmware error on representative. controller board. PAP INCMPL ENER* Paper Incompletely Contact your authorized service Energized.
  • Page 201 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? POWER SUPPLY HOT Power supply sensors Check printer environment. If hot or report high temperatures. dusty, relocate printer. Contact your authorized service representative if this occurs frequently.
  • Page 202 Chapter Diagnosing Problems Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? RIBBON DRIVE The controller board does Contact your authorized service not detect a ribbon drive representative. motor. RIBBON STALL The controller board does Check the ribbon path for jams.
  • Page 203 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? SHUTL OVR SPEED* The shuttle is oscillating Contact your authorized service too rapidly. representative. SHUTTLE JAM No shuttle movement or Check for obstruction to shuttle, a shuttle moving at the twisted ribbon, or platen lever...
  • Page 204 Contact your authorized service Corrupted. Firmware representative. error on controller board. TCP PORT BUSY Error message reported Refer to the Printronix N7000 by the Printer Manager Maintenance Manual. when ethernet interface option is installed. The network address given in the printer properties was reached, but the printer port is busy.
  • Page 205 N7000 STD ASCII Printers Fault Messages Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? WELD RESET ERROR The cartridge weld Contact your authorized service See User Manual circuitry lost power. representative. WELD SNSR MISSING Weld sensor cannot be Make sure that weld sensor is See User Manual...

  • Page 206: N7000 H-Series Printers Fault Messages

    Chapter Diagnosing Problems N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 000:SHUTTLE TYPE The shuttle type was not Contact your authorized service NOT SUPPORTED* detected at power-up or the representative.
  • Page 207 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 411:PARITY ERROR The printed output may Check your printer serial contain a random ? interface parameter settings; if (question mark) characters.
  • Page 208 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 424:UNKNOWN RBN1 The sensor detects a bar Install a new ribbon. Install New RBN code, but the ribbon model is not permitted on this printer.
  • Page 209 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 437:REG MISSING The incorrect cartridge type Install region X ribbon cartridge Use Correct RBN is being used for the printer. in the printer.
  • Page 210 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 609:EXHAUST FAN Sensors cannot detect Power off the printer and remove CHECK current in fan circuit. the paper path (see (Cabinet model only) Maintenance Manual).
  • Page 211 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 623:STACKER FAULT Stacker is not functioning Check for obstructions in the correctly. stacker area. If fault persists, contact your authorized service representative.
  • Page 212 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 708:PAPER FIFO Paper First In First Out Contact your authorized service OVERFLOW* Overflow. Firmware error on representative. controller board. 709:PAPER FIFO Paper First In First Out...
  • Page 213 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 721:RIB INVLD CMD* Ribbon Invalid Command. Cycle power. Run the print job See User Manual Firmware error on the again. If the message appears, controller board.
  • Page 214 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? 733 DP FIFO Busy* There is a timing problem in 1. Cycle power. Run the the Engine Controller print job again. If the firmware.
  • Page 215 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? B21 STATUS: Status message informing No action is required. PRINTER RESET the operator that the printer is undergoing a system reset.
  • Page 216 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? B44 ERROR: SDRAM Printer boot initialization Cycle power to see if the NOT 64 BITS WIDE* tests detect incorrect message clears, if not, contact SDRAM.
  • Page 217 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? D50 Status %XX Status message: The printer No action is required. Clearing Flash is clearing its flash memory, where %XX represents the percentage completed.
  • Page 218 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E01B TYPE 0x60 An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 219 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E03B DSI HASH S An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 220 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E03E DSI CXIWX An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 221 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E03H DSI ECXOWX An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 222 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E04C ISI PROTEC An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 223 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E08 FLOATINGPNT An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 224 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E16 ITRANS MISS An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 225 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E19 BREAKPOINT An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 226 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E31A EVENT O BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 227 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E31D EVENT 3 BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 228 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E31G EVENT 6 BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 229 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E32B CND 1 BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 230 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E32E CND 4 BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 231 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E32H CND 7 BP An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 232 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? E99 UNKNOWN INT An illegal or unsupported 1. Cycle Power. Run the See User Manual instruction was attempted in print job again. If the the application program.
  • Page 233 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? ERROR: LOCKED nnnnnnnnnnnnnnnnnnnnn is Contact your authorized service SN=nnnnnnnnnnnnnnn the serial number of the representative. nnnnnn printer’s security key. The SPX serial number does not match the printer’s serial...
  • Page 234 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? ERROR: WRONG The SPX inserted in the Contact your authorized service debug port is not intended representative. for this model printer or this OEM.
  • Page 235 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? <Online, etc...> Status message: The No action is required. If the Half Speed Mode controller samples the message appears often, contact...
  • Page 236 Chapter Diagnosing Problems Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? NON VOLATILE Large emulations reduce the Contact your authorized service MEMORY FAILED amount of space available representative. for saving configurations, which means that sometimes fewer than eight configurations can be saved.
  • Page 237 N7000 H-Series Printers Fault Messages Table 13. N7000 H-Series Fault Messages Troubleshooting Can User Displayed Message Explanation Solution Correct? TCP PORT BUSY Error message reported by Refer to the Printronix N7000 the Printer Manager when Maintenance Manual. ethernet interface option is installed.
  • Page 238 Chapter Diagnosing Problems...

  • Page 239: A Printer Specifications

    Printer Specifications Ribbon Cartridge Specifications 255048 (-404) 4-Pack Ext Life ASCII (-104) 1-Pack 255049 (-104) Single Std Life ASCII 255050 (-404) 4-Pack Ext Life HANZI (-104) 1-Pack 255051 (-104) Single Std life HANZI Paper Specifications Type: Edge-perforated, fan-fold, 3 to 17 inches (7.62 to 43.18 cm) wide, 2 to 12 inches (5.08 to 30.48 cm) long.

  • Page 240: Labels

    Appendix A Labels Labels On Backing: One-part continuous perforated fanfold back form. Labels must be placed at least 1/6 inch (0.42 cm) from the fan-fold perforation. Backing adhesive must not be squeezed out during printing. Sheet Size: 3 to 17 inches (7.62 to 43.18 cm) wide, including the two standard perforated tractor feed strips.

  • Page 241: Acoustic Noise Level

    Acoustic Noise Level Acoustic Noise Levels per Pedestal Cabinet Models ISO 9296 Models Printing 50 dB (500 lpm/1000 lpm) 65 dB 52 dB (1500 lpm) 65 dB 55 dB (2000 lpm) 6.8 Bel 8.0 Bel Standby 48 dB 50 dB 6.3 Bel 6.5 Bel Energy Star...

  • Page 242: Electrical Characteristics

    Appendix A Electrical Characteristics Electrical Characteristics Model Style Voltage (+/-10%) Freq (+/-10%) Amps Watts BTU/Hr N7000 365H AC 200-240V 50-60 Hz 1.6A 300W 1025 N7000 365HZT AC 200-240V 50-60 Hz 1.6A 300W 1025 N7000 AC 100-120V 50-60 Hz 1.5V 275W N7000 500ZT AC 100-120V...

  • Page 243: Interfaces

    Interfaces Type: Standard: IEEE 1284 Parallel, Centronics Parallel, RS-232 serial, Dataproducts Parallel, Ethernet 10/100Base-T Optional: RS-422 serial Logic Levels: TTL/EIA ® -232E/EIA-422B Transfer Rates: Up to 200 Kilobytes on parallel interface. Up to 19.2K baud on RS-232 serial interface. Up to 115.2K baud on RS-422 serial interface Printing Rates The printing speed of text is measured in lines per minute (lpm) and is a function of the selected font and the vertical dot density.
  • Page 244 Appendix A Printing Rates...

  • Page 245: B Ascii Character Set

    ASCII Character Set B7 B6 BITS OCTAL equivalent DECIMAL equivalent 1 0 1 1 HEX equivalent ASCII Character Name BITS COLUMN (XON) 0 0 1 0 " 0 0 1 1 (XOFF) 0 1 0 0 0 1 0 1 0 1 1 0 &...
  • Page 246 Appendix B...

  • Page 247: C Zero Tear Pedestal Printer

    Zero Tear Pedestal Printer Overview The N7000 Zero Tear Pedestal (ZTP) printer can print a form and present it for tear off without losing a form between print jobs. The printer automatically presents the current print line to the tear bar when it finishes printing and no data are being sent to the printer.

  • Page 248: Operation

    Appendix C Operation Operation Position the Paper Input and Adjust the Paper Guides Outer Paper Center Paper Guide Leaf (2) Guide Leaf Front Paper Guide Leaf (3) Paper Guide Knob (3) Figure 27. Adjusting The Paper Guides NOTE: Ensure that the paper guides are not damaged. 1.
  • Page 249 Position the Paper Input and Adjust the Paper Guides Center Paper Guide Leaf Outer Paper Guide Leaf (2) Paper Tractor (2) Outboard Mount Center Mount Block (2) Block Figure 28. Adjusting Paper Guide Leaves 4. Slide the left outboard mount block so that the left outer paper guide leaf is .5 inches from the left tractor.

  • Page 250: Load Paper

    Appendix C Operation Load Paper Outer Paper Guide Leaf (2) Tractor Door Center Paper Guide Leaf Front Paper Guide Leaf (3) Paper Paper Out Sensor Edge Paper Label Paper 183486 REV B Paper Supply Figure 29. Loading Paper Onto The Printer 1.
  • Page 251 Load Paper Paper Tractor (2) Tractor Lock (2) Figure 30. Adjusting the Horizontal Paper Tension 5. Adjust the paper web tightness by sliding the right tractor to remove slack or to adjust for various paper widths. (See Figure 30.) 6. Lock the tractors in position by pressing down on the tractor locks. Paper Tear Bar Figure 31.

  • Page 252: Position The Paper Out Sensor

    Appendix C Operation Position the Paper Out Sensor At least 2 inches Sensor Knob Paper Out Sensor Paper Figure 32. The Paper Out Sensor The paper out sensor indicates when the printer runs out of paper. (The sensor does not work with black backed forms.) Unlike the standard pedestal printer, the ZT printer requires you to load the paper through the paper out sensor slot (Figure 29 and Figure 32).

  • Page 253: Set The Tear Bar Distance

    Set the Tear Bar Distance Set the Tear Bar Distance To set the tear bar distance, do the following steps: 1. Make sure the printer is offline. 2. Press ENTER key to enter the menu. 3. Press the right arrow  until “OFFLINE/ZTP Menu” displays. 4.

  • Page 254: Set The Top Of Form

    Appendix C Operation Set the Top of Form Paper Tear Bar Form Advance Knob Figure 34. Setting The Tear Off Position The ZT printer uses the tear bar as the reference point for setting the tear off position. To set the position of the forms perforation to the tear bar, use the SET TOF button as follows: 1.

  • Page 255: Ztp Settings Menu

    Set the Top of Form ZTP SETTINGS Menu The ZTP SETTINGS menu includes the ability to enable and disable features unique to the Zero Tear printer (ZTP), set the tear bar distance, set the auto present data time, and set the auto present wait time. This section defines these options.

  • Page 256: Performance Limitations

    Appendix C Performance Limitations ZTP Platen Open This option allows the user to have the platen open whenever forms are reversed. Enabled is the default, used for most papers and labels. The feature can be disabled as required by some multi-part forms. Performance Limitations Forms Type The paper feed tractors on the ZT printer push the paper up through the print...

  • Page 257: Paper Jams

    Set the Top of Form Paper Jams Printer jams can occur if you tear off the form incorrectly. If you experience two or more paper jams per box of forms, follow these guidelines to help reduce jams: • Position the lower paper guides properly •...
  • Page 258 Appendix C Performance Limitations...

  • Page 259: D Customer Support

    Description of the problem (be specific) • Good and bad samples that clearly show the problem (faxing or emailing these samples may be required) China (86) 800-999-6836 http://www.printronix.com/support.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. China (86) 400-886-5598 http://www.printronix.com/supplies-parts.aspx...

  • Page 260: Corporate Offices

    Phone: (65) 6542 0110 Fax: (65) 6546 1588 Printronix Commercial (Shanghai) Co. Ltd 22F, Eton Building East No.555, Pudong Av. Shanghai City, 200120, P R China Phone: (86) 400 886 5598 Fax: (86-21) 5138 0564 Visit the Printronix web site at www.printronix.com...

  • Page 261: E Communication Notices

    Web sites. The materials at those Web sites are not part of the materials for this Printronix product and use of those Web sites is at your own risk.
  • Page 262 Printronix encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Printronix offers a variety of programs and services to assist equipment owners in recycling their IT products.

  • Page 263: Energy Star

    Printronix participates in this program by introducing printers that reduce  power consumption when they are not being used. As an E NERGY ...

  • Page 264: Software License Agreement

    Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock. Software License Agreement Your printer contains, among other software, Printronix operating software including, but not limited to the Embedded Configurable Operating System (the “eCos Software”) as embedded software. The terms of this Agreement apply only to the eCos Software, and all other embedded software supplied with the printer.

  • Page 265: Gnu General Public License

    As a special exception, if other files instantiate templates or use macros or inline functions from this file, or you compile this file and link it with other works to produce a work based on this file, this file does not by itself cause the resulting work to be covered by the GNU General Public License.
  • Page 266 Appendix E Software License Agreement Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputation.
  • Page 267 b. You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
  • Page 268 Appendix E Software License Agreement The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable.
  • Page 269 It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices.
  • Page 270 Appendix E Software License Agreement REPAIR OR CORRECTION 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED...
  • Page 271 Index Alarm, ADVANCED USER menu, 151 Alt. Char Set, Proprinter XL Emulation, 104 A TO D OVERUN * message, 179 Alt. Set 80-9F, 93, 118 Absorb After ^PN, 139 Epson FX Emulation, 107 Absorb After ^PY, 137 Serial Matrix Emulation, 100 Accented Char, PRINTER CONTROL, 147 Append Rotated, 137 ACCESS NULL PTR * message, 179...
  • Page 272 B22 ERROR DECOMPRESS SIZE* message, 180, 215 Bar Code Quality, PRINTER CONTROL, 146 B23 ERROR DECOMPRESS CKSUM* Bar Code Verification, 176 message, 180, 215 Barcode Errors, 141 B30 STATUS INITIALIZING, 180, 215 Barcode Options, 126 B35 WAITING FOR EC STATUS, 181, 215 AI 00 Spaces, 126 B40 ERROR PROM CKSUM BAD* C39 Compatbl., 127...
  • Page 273 Centronics Parallel Interface Signals, 163 Compatbl. Mode, 129 Acknowledge, 163 Compatibility Mode, IEEE 1284 Parallel Busy, 163 Interface, 164 Data Lines 1 through 8, 163 Compliance, Energy Star, 241 Data Strobe, 163 Component locations, printer, 19 Fault, 163 Compressed CPI, 128 Online, 163 Compressed Print, P-Series XQ Emulation, 97 Paper Empty (PE), 163...
  • Page 274 UP + DOWN, 25 Online, 161 VIEW/EJECT key, 23 Paper Instruction (PI), 161 Conventions, manual, 11 Parity Error, 161 CPI/LPI Select, 87 Ready, 161 Hanzi LP+ Emulation, 111 Dataproducts submenu, 71 CR Edit, 124 Auto Trickle, 73 CRTG COMM ERR message, 183 Buffer Size in K, 72 CRTG MISSING message, 183 Data Bit 8, 71...
  • Page 275 183, 217 Error Markers, 141 D50 STATUS%XX Programming, 183, 217 Error Messages D55 STATUS Send Program to EC, 183, 217 N7000 H-Series, 206 N7000 STD ASCII, 179 Error Msgs, 141 Electrical Characteristics, 242 ERROR NO DRAM DETECTED Elong/Alt. Font, P-Series XQ Emulation, 97...
  • Page 276 E02 MACHINE CHK message, 185, 218 E03A DSI HASH L message, 185, 218 Fault Messages E03B DSI HASH S message, 185, 219 N7000 H-Series, 206 E03C DSI BAT PL message, 185, 219 N7000 STD ASCII, 179 E03D DSI BAT message, 186, 219...
  • Page 277 B20 STATUS 00% DOWNLOAD CTL VOLT FAIL *, 183 MODE, 180, 214 DIAGNOSTIC PASSED, 184, 217 B21 STATUS PRINTER RESET, 180, 215 DO NOT POWER OFF, 184, 217 B22 ERROR DECOMPRESS SIZE*, 180, 215 DP FIFO Busy*, 184 B23 ERROR DECOMPRESS DRVR CIR BAD *, 184 CKSUM*, 180, 215 D50 STATUS%XX Clearing Flash, 183, 217...
  • Page 278 ETHERNET INITIALIZING, 196, 234 E32F CND 5 BP, 192, 230 EXCESS RBN WEAR, 196 E32G CND 6 BP, 192, 230 EXHAUST FAN FLT, 196 E32H CND 7 BP, 192, 231 E00 EXE @ ADDR0, 184, 217 E33 WRITE BP, 193, 231 E01A TYPE 0x40, 184, 217 E34 TRACE CMPLT, 193, 231 E01B TYPE 0x60, 185, 218...
  • Page 279 PLAT INV CMD *, 200 TCB CORRUPTED*, 204 PLAT INV PARM *, 200 TCP PORT BUSY, 204, 237 PLAT INV STATE *, 200 TIP MISMATCH, 204 PLEASE WAIT...RESET IN UNDEF INTERRUPT*, 204 PROGRESS, 200, 236 UNDFNED OPCODE*, 204 POWERSUPPLY HOT *, 201 UNKNOWN RBN1, 204 PRINTER HOT *, 201 UP DRV.
  • Page 280 602 23.5V PWR FAIL *, 209 727 SOFTWARE ERROR*, 213 604 48V CIRCUIT*, 209 728 STACK OVERFLOW*, 213 605 48V PWR FAIL *, 209 729 STACK UNDERFLOW*, 213 606 Power 8.5V CHECK, 209 730 TCB CORRUPTED*, 213 607 CTL VOLT FAIL *, 209 731 UNDEFINED INTERRUPT*, 213 608 DRIVER CIRCUIT BAD, 209 732 UNDEFINED OPCODE, 213...
  • Page 281 MSI Check Digit, 138 PDF Size Comp., 140 I 2/5 Selection, 126 Print Quality, 138 Idle Response, Serial submenu, 78 Rot. Char Size, 137 IEEE 1284 Parallel Interface, 164 Slash 0, 136 Byte Mode, 164 True Vert 1/10, 137 Compatibility Mode, 164 Truncate Alpha, 137 Nibble Mode, 164 UPC Descenders, 137...
  • Page 282 INTAKE FAN CHECK message, 235 Set Substitution, 90 INTAKE FAN FAULT message, 198 LinePrinter+ Emulation Integrated Print Management System, 39 N7000 H-Series, 109 Darker Print, 40 LO DRV. SHORT * message, 198 Lighter Print, 40 Load Config., 64 Interface Type, Serial submenu, 75...
  • Page 283 N7000 H-Series Firmware MAINT/MISC menu Main Menu, 59 Hex Dump Mode, 149 N7000 H-Series, Fault Messages, 206 Power-Up State, 149 N7000 H-Series, LinePrinter + Emulation, 109 PTX Setup Option, 149 N7000 STD ASCII, Fault Messages, 179 Manual N7000 STD Firmware conventions, 11...
  • Page 284 Operating modes, 21 Parameter settings Operational procedures changing, 45 cancel a print job, 26 saving, 45 reload paper, 27 Parameters, changing, example, 47 unload paper, 36 Parity Error Optimized Ratio, 126 Dataproducts Parallel Interface Signals, 161 Optimizing print quality, 55 PARITY ERROR message, 200 Optimizing print speed, 56 Parity, Serial submenu, 77...
  • Page 285 Power-Up Config, 62 Unidirectional, 146 Power-Up Config., 65 View Function, 146 Power-Up State, MAINT/MISC menu, 149 PRINTER HOT * message, 201 PREV or NEXT key, 25 Printer interfaces, 159 PREV + NEXT key, 25 PRINTER MGMT menu, 158 Prime Signal Mgmt Port Number, 158 Centronics (Parallel) submenu, 70 Mgmt Protocol, 158...
  • Page 286 Character Set, 93 Reset Cmd CFG Ld, 63 Control Code 06, 91 Ribbon End Point, 62 Control Code 08, 91 Save Config, 62 Define CR Code, 91 Select CPI, 61 Define LF Code, 92 Select LPI, 62 FF Valid at TOF, 93 Typeface, 63 Overstrike, 92 ZTP DataTime, 60...
  • Page 287 RIB INVLD CMD* message, 201 Character Set, 100 Ribbon Cartridge, changing, 41 Control Code 06, 99 RIBBON DRIVE message, 202 Define CR Code, 99 Ribbon End Point, 62 Define LF Code, 99 Ribbon End Point, PRINTER CONTROL, 145 ESC d command, 100 RIBBON STALL message, 202 Overstrike, 99 RIBBON UNDER 2% message, 202...
  • Page 288 Signals Centronics Parallel Interface, 163 TABLE MISMATCH DOWNLOAD AGAIN Dataproducts Parallel Interface, 161 message, 204 IEEE 1284 Parallel Interface, 165 TCB CORRUPTED* message, 204 Site requirements, 15 TCP PORT BUSY message, 204, 237 Skip Cmd Prefix, 124 Tear Bar Dist. (Distance), PRINTER Slash 0, 124, 136 CONTROL, 146 Slew Relative, P-Series XQ Emulation, 98...
  • Page 289 ZTP TearDistance, 255 ZTP Wait Time, 255 Var Form Adjust, 127 ZTP WaitTime, 60 Var Form Type, 128 000 SHUTTLE TYPE NOT SUPPORTED* VFU Select, 93 message, 206 VFU Select, P-Series XQ Emulation, 97 104 POWER SUPPLY HOT* message, 206 VGL SFCC, 136 105 PRINTER HOT* message, 206 View Function, PRINTER CONTROL, 146...
  • Page 290 606 Power 8.5V CHECK message, 209 727 SOFTWARE ERROR* message, 213 607 CTL VOLT FAIL * message, 209 728 STACK OVERFLOW* message, 213 608 DRIVER CIRCUIT BAD message, 209 729 STACK UNDERFLOW* message, 213 609 EXHAUST FAN CHECK message, 210 730 TCB CORRUPTED* message, 213 613 HAM.
  • Page 292 *256169-001* 256169-001C...

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N7000 series

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