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Chapter
7
Diagnosing Problems
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
ETHERNET
INITIALIZING
EXCESS RBN WEAR
Install New RBN
EXHAUST FAN FLT
(Cabinet model only)
FIRMWARE ERROR*
FRAMING ERROR
H00: PCI SLOT ?
See User Manual
196
Can User
Explanation
Correct?
No
Status message: the
internal Network Interface
Card is processing the
boot procedure. (May
occur with older versions
of microcode.)
Yes
Status message that
displays when ribbon
reaches end of life,
whether the Integrated
Print Management
System is enabled or not.
Yes
Sensors cannot detect
current in fan circuit.
No
Application software tried
to perform an illegal
printer function or
damaged memory
detected on the controller
board.
Yes
The printed output may
contain random !
(exclamation point)
characters.
No
The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus.
Solution
No action is required.
Install a new ribbon.
Power off the printer and remove
the paper path (see Maintenance
Manual). Check that the fan cable
connector is connected. Check for
obstruction of vents and fan airway,
and remove any obstructions.
Check for items beneath the printer
blocking cabinet vents. Power back
on the printer. If this message
appears again, contact your
authorized service representative.
Contact your authorized service
1
representative.
Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Contact your authorized service
1
representative.
1
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