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Chapter
7
Diagnosing Problems
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
PAP ILLGL ST*
PAP INCMPL ENER*
PAP INVLD CMD*
PAP INVLD PARM*
PAP NOT SCHED*
PAP NT AT SPEED*
PAP UNEXP INT*
PARITY ERROR
PLAT INV CMD*
PLAT INV PARM*
PLAT INV STATE*
PLEASE WAIT...
RESET IN
PROGRESS
200
Can User
Explanation
Correct?
No
Paper Illegal State.
Firmware error on
controller board.
No
Paper Incompletely
Energized. Firmware
error on controller board.
No
Paper Invalid Command.
Firmware error on
controller board.
No
Paper Invalid Parameter.
Firmware error on
controller board.
No
Paper Not Scheduled.
The paper feed process
is not scheduling on the
controller board, and the
printer cannot feed paper.
No
Paper Not At Speed.
Firmware error on
controller board.
No
Paper Unexpected
Interrupt. Firmware error
on controller board.
Yes
The printed output may
contain a random ?
(question mark)
characters.
No
Platen Invalid Command.
Firmware error on
controller board.
No
Platen Invalid Parameter.
Firmware error on
controller board.
No
Platen Invalid State.
Firmware error on
controller board.
N/A
Status message: the
printer finished loading
the program into flash
memory and is
automatically resetting
itself.
Solution
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Check your printer serial interface
parameter settings; if necessary,
adjust them so that they match the
settings of the attached host.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.
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