Printronix N7000 H-Series User Manual page 194

Chapter 7
Diagnosing Problems
Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
ERROR: DC
PROGRAM NOT
VALID
ERROR: DRAM AT
ADDRESS XXXXXXXX
ERROR: EC
PROGRAM NOT
VALID
ERROR: EC
STOPPED AT STATE
XXXX
ERROR: FLASH DID
NOT PROGRAM
ERROR: FLASH NOT
DETECTED
ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn
ERROR: NO DRAM
DETECTED
ERROR: NVRAM
FAILURE
ERROR OCCURRED
FLUSHING QUEUES*
194
Can User
Explanation
Correct?
Yes The printer cannot find
the data controller
program or the validation
checksum is corrupt.
Yes The printer cannot find
the engine controller
program or the validation
checksum is corrupt.
The printer cannot find
the engine controller
program or the validation
checksum is corrupt.
No XXXX is a number from
0000 to 0010. The
Engine Controller has
stopped and is in the
state identified by the
number displayed.
Yes The printer encountered
an error trying to program
flash memory.
No The printer could not find
flash memory.
No nnnnnnnnnnnnnnnnnnnn
n is the serial number of
the printer's security key.
The SPX serial number
does not match the
printer's serial number
and cannot be used with
the printer.
No The printer could not find
any DRAM.
No The non-volatile SRAM
on the controller board
has failed.
No An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
Solution
Download the program again. If the
message appears, contact your
authorized service representative.
Download the program again. If the
message appears, contact your
authorized service representative.
Download the program again. If the
message occurs again, contact your
authorized service representative.
Contact your authorized service
1
representative.
Download the program again. If the
message displays again, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1
1
1