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Table 12. N7000 STD ASCII LCD Fault Messages Troubleshooting
Displayed Message
POWER SUPPLY HOT
Yes
PRINTER HOT
Yes
PRINTER UNDER
No
REMOTE CONTROL
PROTECTED INSTR*
No
PWR SUPP VOLT *
No
RBN AT END POINT
Yes
Change Ribbon
REGIONx MISMATCH
Yes
Use Correct RBN
REMOVE USED SPX
No
THEN PRESS ENTER
RESTORING BOOT
No
CODE
RIB INVLD CMD*
Yes
See User Manual
Can User
Explanation
Correct?
Power supply sensors
report high temperatures.
This message indicates
internal temperatures
over 60° Celsius (140°
Fahrenheit).
Status message: The
printer is under the
control of PrintNet
Enterprise (PNE) remote
management software.
Protected Instruction.
Firmware error on
controller board.
Power Supply Voltage.
The power supply has
failed.
Integrated Print
Management System
software has determined
that the ribbon is out of
ink.
The incorrect cartridge
type is being used for the
printer. "X" indicates the
region of the printer.
Status message: An SPX
is depleted because it
has successfully
reprogrammed the
security key on the
controller board.
Normal download
initialization message.
Ribbon Invalid
Command. Firmware
error on the controller
board.
N7000 STD ASCII Printers Fault Messages
Solution
Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if
this occurs frequently.
Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if
this occurs frequently.
No action is required.
Contact your authorized service
representative.
Replace power supply board.
Install a new ribbon.
Install Region X ribbon cartridge in
the printer.
NOTE: Specify the region of the
printer when ordering
ribbons.
Contact your authorized service
representative.
No action is required.
Cycle power. Run the print job
again. If the message appears,
download the emulation software
again. If the message appears
again, contact your authorized
service representative.
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