Printronix N7000 H-Series User Manual page 236

Chapter 7
Diagnosing Problems
Table 13. N7000 H-Series Fault Messages Troubleshooting
Displayed Message
NON VOLATILE
MEMORY FAILED
ON LINE
PLEASE WAIT...
RESET IN
PROGRESS
PRINTER UNDER
REMOTE CONTROL
REMOVE USED SPX
THEN PRESS ENTER
RESTORING BOOT
CODE
SECURITY
VIOLATION*
SECURITY KEY NOT
DETECTED
SENDING PROGRAM
TO EC PROCESSOR
SPX FOUND, ERROR:
KEY NOT DETECTED
SPX NOT NEEDED
OPTIONS ENABLED
236
Can User
Explanation
Correct?
No Large emulations reduce the
amount of space available
for saving configurations,
which means that
sometimes fewer than eight
configurations can be saved.
N/A Printer state message:
printer is online and in
communication with host.
N/A Status message: the printer
finished loading the program
into flash memory and is
automatically resetting itself.
No Status message: The printer
is under the control of
PrintNet Enterprise (PNE)
remote management
software.
No Status message: An SPX is
depleted because it has
successfully reprogrammed
the security key on the
controller board.
No Normal download
initialization message.
No Security code of PAL on
controller board does not
match code of firmware on
the controller board.
No The security key is not
present or has failed.
No Status message: the printer
is loading the engine
controller program into the
engine controller.
No The controller board does
not have a security key.
No The user has attempted to
use the SPX to turn on
printer options that are
already enabled.
Solution
Contact your authorized service
1
representative.
No action is required.
No action is required.
No action is required.
Contact your authorized service
1
representative.
No action is required.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.