Before Going To The Customer Site; Get Planning Forms From The Project Manager; Get The Serial Number Of The G700, If Necessary; Set Up The Tftp Server On Your Laptop Or On A Customer Pc, If Necessary - Avaya G700 Installation And Upgrades

4 Installing a New G700 without an S8300: Before Going to the Customer Site

Before Going to the Customer Site

The procedures in this section should be completed before going to the customer site or before starting a
remote installation.

Get Planning Forms from the Project Manager

The project manager should provide you with forms that contain all the information needed to prepare for
this installation. The information primarily consists of IP addresses, subnet mask addresses, logins,
passwords, people to contact, the type of system, and equipment you need to install.
Verify that the information provided by the project manager includes all the information requested in your
planning forms.
Get the Serial Number of the G700,
if Necessary
For an upgrade of an existing G700, the existing license file can usually be reused.
For a new installation, you need the serial number of the G700 Media Gateway in order to complete the
creation of the customer's license file on the rfa.avaya.com web site. To get this number, look for the serial
number sticker on the back of the G700 chassis. If the unit is delivered directly to the customer and you will
not have phone or LAN line access from the customer site to access the rfa.avaya.com web site, this task
will require a preliminary trip to the customer site.
However, if the customer is adding feature functionality (for example, adding BRI trunks), you will need
the serial number of the G700. To get this number, ask the customer's administrator to log in to the S8300
web page and select

Set Up the TFTP Server on Your Laptop or on a Customer PC, if Necessary

A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 software. To load this
software on a G700 Media Gateway, you must place this tar.gz file either on your laptop or on a PC
connected to the customer's LAN. Later, you will log in to the G700 and use its TFTP capability to pull the
new software from your laptop or the customer's PC. As a result, either the customer must configure a TFTP
server on a PC connected to the customer's LAN or you, the installer, must set up your laptop as a TFTP
server and later connect it to the customer's LAN.
Note: A Linux or Unix TFTP server should be used only if the customer already has an
existing one. In these cases, you download the tar.gz file to your laptop and give
it to the customer for proper placement and execution.
On the hard drive of your laptop or the customer's PC, create a directory into which you will load
1.
the G700 software. It is recommended that you create a directory called C:\tftp.
Connect to the LAN using a browser on your laptop or the customer's PC and access
2.
http:// www.avaya.com/support on the Internet.
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View License Status from the main menu to display the serial number.
Installation and Upgrades for G700 with S8300 or S8700
555-234-100 — Issue 3 — May 2003