Avaya G700 Installation And Upgrades page 315

Automatic Circuit Assurance (ACA)
A feature that tracks calls of unusual duration to help with troubleshooting. A high number of very short calls or a low
number of very long calls might indicate a faulty trunk.
automatic incoming trunk
See automatic trunk.
Automatic Number Identification (ANI)
Representation of the calling number, for display or to use to obtain information about the caller.
automatic restoration
A service that restores disrupted connections between access endpoints (nonsignaling trunks) and data endpoints (devices
that connect the switch to data terminal equipment or communications equipment). The connections are restored within
seconds of a service disruption, so that critical data applications are uninterrupted.
Automatic Route Selection (ARS)
A feature with which the system can be administered to automatically choose the most cost-effective way to send a toll
call.
automatic tie trunk
automatic trunk
See .
automatic trunk
A trunk that does not need addressing information because the destination is predetermined. A request for service on the
trunk, which is called a seizure, is sufficient to route the call. The normal destination of an automatic trunk is the
attendant group of a communications system. Also called automatic incoming trunk and automatic tie trunk.
AUX
Auxiliary
auxiliary equipment
Equipment that is needed for optional system features such as Loudspeaker Paging and Music on Hold.
auxiliary trunk
A trunk that connects auxiliary equipment, such as radio-paging equipment, to a communications system.
aux work mode
One of four agent work modes. In aux work mode, agents are unavailable to receive ACD calls. Agents enter aux-work
mode when the agents engage in non-ACD activities, such as taking a break or placing an outgoing call. See also
call work (ACW) mode
Avaya Call Management System (CMS)
An application that runs on an adjunct processor, and collects information from an ACD unit. Customers use CMS to
generate reports on the status of agents, splits, trunks, trunk groups, vectors, and VDNs. Customer then use this
information to monitor and manage telemarketing centers. Customers can also use CMS to partially administer the ACD
feature for a communications system.
Avaya Communication Manager
An open, scalable, highly reliable, and secure telephony application. Communication Manager provides user
functionality and system management functionality, intelligent call routing, application integration and extensibility, and
Enterprise Communications networking.
Avaya Media Gateway
A family of application-enabling hardware elements that includes intraswitch connectivity, control interfaces, port
interfaces, and cabinets. Avaya Media Gateways support both bearer traffic and signaling traffic that is routed between
packet-switched networks and circuit-switched networks to deliver data, voice, fax and messaging capabilities. Avaya
Media Gateways provide protocol conversion (IP to ATM to TDM), conferencing, presence (on-hook/off-hook),
connectivity (to private and public networks, IP/ATM/TDM) and networking (QSIG/DCS/ISDN). Optional form factors
are supported.
Installation and Upgrades for G700 with S8300 or S8700
555-234-100 — Issue 3 — May 2003
auto-in work mode manual-in work mode
; ; .
Glossary:
after-
315