Kyocera KM-2540 Operation Manual page 134

Problem
I was able to receive a
fax, but it was not printed
out and the documents
are not in memory.
I am not able to receive
documents.
I am not able to receive
documents into memory
(Memory Reception).
I am not able to perform
Polling Reception.
I am not able to perform
F-Code Based Relay
Broadcast Transmission.
During registration of an
F-Code Box, an error
occurs when I enter the
subaddress is entered
and I cannot register the
F-Code Box.
I am not able to perform
F-Code Based
Confidential
Transmission.
4-6
Check point
Is Fax Forwarding turned ON?
Is the modular cord connected
correctly?
Is Communication Error displayed?
Is TX/RX Restriction (transmission or
reception) turned ON?
Is the memory in your fax machine full? Try to receive the documents once
Did the transmitting party perform the
Polling Transmission procedure
correctly?
Does the relay station fax machine
have the appropriate F-Code Based
Relay capabilities?
Is there an appropriate box (equal to
an F-Code Relay Box) registered in the
relay station's fax machine?
Do the subaddress and the F-Code
password that you entered match the
corresponding subaddress and
password that are registered in the
relay station's fax machine?
Is the memory in the relay station's fax
machine full?
Is the subaddress you are trying to
enter the same as a registered
Encryption Box number?
Does the destination party's fax
machine have the same F-Code Based
Confidential Communication
capabilities as your fax machine?
Is there an appropriate box (equal to
an F-Code Confidential Box) registered
in the destination fax?
Are the subaddress and the F-Code
password that you entered correct?
Is the memory in the receiving party's
fax full?
Corrective procedure
Check the Fax Forwarding setting.
Connect the modular cord correctly.
Perform the necessary procedure to
correct the error and try to receive the
documents again.
Turn OFF TX/RX Restriction
(transmission or reception).
again after memory becomes available
or after you create available space in
memory.
Check with the transmitting party.
If the relay station fax machine does
not one have the appropriate F-Code
Based Relay capabilities, Relay
Broadcast Transmission will NOT be
possible. Check with the relay station.
Check with the relay station.
If you think the information you entered
IS correct, check with the other party.
Check with the relay station.
You CANNOT register an F-Code Box
subaddress that is identical to a
registered Encryption Box number.
Select a different subaddress.
If the destination fax machine does not
have the same F-Code Based
Confidential Communication
capabilities as your machine, F-Code
Based Confidential Transmission will
NOT be possible. Check with the
destination party.
Check with the destination party.
If you think the information you entered
IS correct, check with the other party.
Check with the receiving party.
Reference
page
3-49
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8-11
6-27
2-11
3-37
6-42
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Troubleshooting