Extron electronics DMP 128 Plus User Manual page 95

Extron warrants this product against defects in materials and workmanship for a period of three years from the
date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship
and/or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it
shall deem necessary to restore said product to proper operating condition, provided that it is returned within the
warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA
(Return Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876
Europe: 31.33.453.4040 or 800.3987.6673
Africa and Middle East:
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or
damage during shipment. Returned units must include the serial number and a description of the problem, as well
as the name of the person to contact in case there are any questions.
Extron makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect,
or consequential damages resulting from any defect in this product even if Extron has been advised of such
damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty
may not apply to you.
Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876
Extron Warranty
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
971.4.299.1800
Japan:
Extron, Japan
Kyodo Building, 16
Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Africa and Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
Asia: 65.6383.4400
Japan: 81.3.3511.7655