Canon imageRUNNER ADVANCE 715iF III Series Service Manual page 284

CAUTION:
When network packet logs have been collected and necessary network packets have been captured, stop the capture from
the following menu.
1. Set "0" in the following service mode (Lv.2) to stop the capture of network packets.
Service mode > COPIER > TEST > NET-CAP > STT-STP
2. Set "0" in the following service mode (Lv.2).
Service mode > COPIER > TEST > NET-CAP > CAPOFFON
3. Disable (OFF) the setting in the following menu.
[Settings/Registration] > [Preferences] > [Network] > [Store Network Packet Log]
When this setting is disabled, all the set service mode are initialized.
Be sure to disable the network capture function after completing the analysis of the network trouble,
When obtaining in service mode
1. Set "1" in the following service mode (Lv.2) to start the capture of the network packets.
Service mode > COPIER > TEST > NET-CAP > STT-STP
2. Execute the following service mode (Lv.2) to check the status of the capture.
Service mode > COPIER > TEST > NET-CAP > CAPSTATE
The following types of status are displayed.
- RUNNING: Packet capture in progress
- STOP: Packet capture stopped
- HDDFULL: When 1 GB of the packet upper capture limit is captured
When capturing from the control panel
1. After the symptom has reproduced, hold down the Counter key on the Control Panel for approx. 10 seconds, and then press
1, 2, and 3 in that order on the Numeric Keypad.
CAUTION:
If the power is turned OFF during the period from when the symptom occurs to when the manual log is saved (hold
down the Counter key and press numeric keys 1, 2, and 3), necessary log data will be deleted so that analysis cannot
be performed.
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6. Troubleshooting