Page 1 BUBBLE JET PRINTER User’s Guide...
Page 2: Table Of Contents
Inside the Printer ... 17 Operation Panel ... 18 Printer Driver Functions (Windows) ... 19 Opening the Printer Properties Dialog Box ... 20 Printer Properties Dialog Box Description ... 22 BJ Status Monitor Functions ... 36 Cancelling a Print Job ... 39 Uninstalling Printer Drivers ...
Page 3 Using the Printer with a Network ... 61 Uninstalling Printer Drivers ... 65 Routine Maintenance ... 66 When to Replace Ink Tank and Maintain Print Head ... 67 Replacing an Ink Tank ... 68 Printing the Nozzle Check Pattern ... 73 Print Head Cleaning ...
Page 4 Cannot Install the Printer Driver ... 121 Print Quality is Poor or Contains Errors ... 123 Printer Does Not Start or Stops During Print Jobs ... 140 Paper Does Not Feed Properly or Paper Jams ... 147 The POWER Lamp Flashes Orange ... 151 An Error Message is Displayed on the Screen ...
Page 5: Introduction
Introduction Thank you for purchasing the Canon i850 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.
Page 6: How To Use This Manual
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 3.0 or later. The screens shown below are for Acrobat Reader 4.0. Please note that screens displayed by Acrobat Reader 3.0 or 5.0 are slightly different. Use this button to enlarge the viewing screen.
Page 7 Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Page 8: Safety Precautions
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
Page 9: Cleaning The Printer
If ﬂammable solvents come in contact with electrical components inside the printer, it could cause a ﬁre or electric shock. Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.
Page 10: Maintaining The Printer
Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use ﬂammable sprays near the printer.
Page 11: Choosing A Location
To avoid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Page 12: Power Supply
Safety Precautions Power supply Never remove the plug by pulling on the cord. Do not use an extension lead. Never use a power supply voltage other than that supplied in the country of purchase. The correct power supply voltages and frequencies are as follows: Europe: AC 230V 10%, 50Hz USA/Canada: AC 120V, 60Hz...
Page 13 Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
Page 14: Printer Parts And Their Functions
Printer Parts and Their Functions • Front View • Rear View • Inside the Printer • Operation Panel Printer Parts and Their Functions...
Page 15: Front View
Paper Rest Sheet Feeder Load paper here. Paper feeds automatically, one sheet at a time. Front Cover Open to replace the ink tanks or remove jammed paper. Printer Parts and Their Functions Front View...
Page 16: Rear View
Rear View Printer Parts and Their Functions USB Port Used to connect the printer to a computer through a USB interface. Printer Port (Parallel) Used to connect the printer to a computer through a parallel interface. Rear View...
Page 17: Inside The Printer
Adjusts the gap between the print head and the surface of the printing paper. Print Head Lock Lever Locks the print head into the holder. Once the print head is installed, do not touch this lever. Printer Parts and Their Functions Print Head Holder Install the print head here. Inside the Printer...
Page 18: Operation Panel
Flashing green: the printer is preparing to print, or is currently printing. Flashing orange: an error has occurred and the printer is not ready to print. Flashing orange and green alternately: an error has occurred that may require a service call.
Page 19: Printer Driver Functions (Windows)
Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Drivers Printer Driver Functions (Windows)
Page 20: Opening The Printer Properties Dialog Box
Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing.
Page 21 This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, the Windows operating system adds several tabs, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Page 22: Printer Properties Dialog Box Description
Printer Properties Dialog Box Description Note The screens in this section refer to Windows XP operation. The equivalent screens for Windows Me/Windows 98/Windows 95, Windows 2000 and Windows NT4.0 may look slightly different. Printer Driver Functions (Windows) • Main Tab •...
Page 23: Main Tab
Main Tab Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.
Page 24 ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear, click the Start button then select Programs - Canon i850 - Guide. Printer Driver Functions (Windows)
Page 25: Page Setup Tab
Page Setup Tab Page Size Ensure the correct paper size is selected. Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 26 When using this function, ensure you correctly specify the Page Size and the Printer Paper Size. The document is resized when printed. When this is selected, you can specify the Printer Paper Size and Scaling. pages ﬁt on each printed page. With Windows NT 4.0, only a 2-page layout is possible.
Page 27 You can use the slide bar to adjust how much the image extends beyond the paper. Canon recommends that under normal conditions you set the slide bar to the third mark from the left, counting the leftmost mark as zero. If you move the slide bar to the left to reduce the extension amount, a border may appear.
Page 28 Stamp/Background Tab (Not Available in Windows NT 4.0) Stamp Select the check box and choose the stamp. Place stamp over text When selected, the stamp is printed over the print data. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 29 Background ﬁrst page only Prints the background image only on the ﬁrst page. Select Background... This allows you to register a new background, or to display details of the background you have selected. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 30: Effects Tab
Effects Tab Simulate Illustration Select the check box to manipulate color image data with certain effects. Adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 31 The level of the effect can be selected from the pull-down menu, though in ordinary cases Normal is recommended. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 32 This list displays the printing settings currently registered in the Proﬁles tab. The Current Settings proﬁle contains the settings currently speciﬁed in the Main, Page Setup and Effects tabs. The Default Settings proﬁle contains the factory default settings. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 33 Add to Proﬁles dialog box appears. Retrieve from Proﬁles Click to activate registered printer settings. The contents of the Main, Page Setup and Effects tabs are changed by selecting the printer settings in Printing Proﬁles and then clicking this button.
Page 34: Maintenance Tab
Maintenance Tab Cleaning Click to start print head cleaning. Deep Cleaning Click to start print head deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 35 Power Off Click to turn the printer off. Auto Power Set to automatically turn the printer off when it remains idle for a period of time, or turn back on again when data is sent to the printer. Custom Settings Click to modify the printer mode.
Page 36: Bj Status Monitor Functions
Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. Click the The BJ Status Monitor appears.
Page 37 Printer Driver Functions (Windows) Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button. BJ Status Monitor Functions...
Page 38 When errors occur or ink runs low The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or ink is low. In such cases, take the appropriate action as described in the Printer Status tab.
Page 39: Cancelling A Print Job
To cancel the current print job, ﬁrst open the BJ Status Monitor. Click the Click Cancel Printing. Note If Cancel Printing is grayed out, press the printer's RESUME/CANCEL button to terminate the print job. icon on the Task Bar. Printer Driver Functions (Windows)
Page 40: Uninstalling Printer Drivers
If a message prompts you to restart your computer, click OK to restart your computer. Note In Windows 95, Windows 98 or Windows Me, you can also start the Uninstaller by double-clicking on Uninstall in the Canon i850 folder on the desktop. Printer Driver Functions (Windows)
Page 41: Printer Driver Functions (Macintosh)
Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers Printer Driver Functions (Macintosh)
Page 42: Description Of Print Settings
Description of Print Settings • Page Setup Dialog Box • Print Dialog Box Printer Driver Functions (Macintosh) • Printer Utility Dialog Box • Options Dialog Box • Register Settings Dialog Box • Detailed Setting Dialog Box Description of Print Settings...
Page 43: Page Setup Dialog Box
The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types available for Borderless Printing are PR-101, PP-101, MP-101 and GP-301/GP-301N. For all other media types, the print quality may decrease. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 44 You can use the slide bar to adjust how much the image extends beyond the paper. Canon recommends that under normal conditions you set the slide bar to the third mark from the left, counting the leftmost mark as zero. If you move the slide bar to the left to reduce the extension amount, a border may appear.
Page 45: Printer Utility Dialog Box
Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing.
Page 46 Printer Driver Functions (Macintosh) Print Head Cleaning Print Head Deep Cleaning Note For information about Print Head Alignment, refer to the Quick Start Guide . Description of Print Settings...
Page 47: Print Dialog Box
Specify the output destination, print order and page layout for the document you are printing. Apply... Allows you to register print settings or to implement a previously registered print setting. Media Type Ensure this setting matches the type of paper media loaded in the printer. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 48 Select the option in accordance with the document type and printing purpose. Details... Allows you to manually set the print quality and color settings in the Dialog Box. Grayscale Printing Select to print a grayscale version of a color document. Printer Driver Functions (Macintosh) Detailed Setting Description of Print Settings...
Page 49: Detailed Setting Dialog Box
To open the Detailed Setting dialog box, select Manual from Print Mode in the Print dialog box, then click Details... Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 50 Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot conﬁgurations. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 51 To display the Special Effects panel, click the Special effects display icon. Simulate illustration Select the check box to manipulate color image data to produce illustration effects. Adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 52 The level of the effect can be selected from the pull-down menu, though in ordinary cases Normal is recommended. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 53 Color Correction Select a color correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum color correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Proﬁle settings.
Page 54 Move the bar for each color to adjust the balance of color intensity. Moving the bar to the right intensiﬁes the color. Intensity Move the slide bar to adjust the print density. Moving the bar to the right increases the density. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 55: Options Dialog Box
2Page/Sheet Printing or 4Page/Sheet Printing, you should also set the Page Order to specify the document page order for printing. The Border option allows you to select whether to print a border around the individual document pages. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 56 Printer Paper Size. Destination Select the print output destination. Printer is the usual selection. To check the layout or other image elements before printing, select Preview. To save the document as a PICT ﬁle, select PICT File.
Page 57 Import Imports a set of print settings. To use the settings, select the desired settings in the Settings list and click the Import button. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 58: Bj Print Monitor
Opening the BJ Print Monitor Select Chooser from the Apple Menu. Set Backgrounding to On. After starting a print job, select BJ Print Monitor in the Application Menu. The BJ Print Monitor launches. Printer Driver Functions (Macintosh) BJ Print Monitor...
Page 59 ... Click to pause printing of the speciﬁed document..Click to resume printing..Click to cancel printing of the speciﬁed document. Displays the printer status. If an error occurs, instructions on what to do are displayed. Displays the printer status and ink status with images.
Page 60: Cancelling A Print Job
The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note To suspend printing, click the name of the document being printed then click . To resume printing, click Printer Driver Functions (Macintosh) Cancelling a Print Job...
Page 61: Using The Printer With A Network
• Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide . • Use a USB cable to connect the printer to the computer that will function as the print server.
Page 62 Click the close box to close the Chooser. • Client setup procedure Select Chooser in the Apple Menu. Select Active in AppleTalk. Select the i850 (Server) icon, then select the printer server in Connected to:. Click the close box to close the Chooser. Printer Driver Functions (Macintosh)
Page 63 The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. BJ Print Monitor Functions BJ Status Monitor Functions Printer Driver Functions (Macintosh) Using the Printer with a Network...
Page 64 • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select Print Server in the File menu, then select the desired print server and click OK.
Page 65: Uninstalling Printer Drivers
Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program ﬁles associated with it at the same time. Before proceeding, ensure you save any unsaved ﬁles in any currently running applications.
Page 66: Routine Maintenance
When to Replace Ink Tank and Maintain Print Head • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Print Head Cleaning • Print Head Deep Cleaning • Cleaning the Paper Feed Roller • Transporting the Printer Routine Maintenance...
Page 67: When To Replace Ink Tank And Maintain Print Head
Print Head Cleaning Print Head Deep Cleaning If print head deep cleaning does not resolve the problem, the print head may be worn out. Contact a Canon service representative. If the print quality is poor If the problem remains When to Replace Ink Tank and Maintain Print Head...
Page 68: Replacing An Ink Tank
• Black: BCI-3eBK Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. Ensure that the printer is on, and then open the front cover.
Page 69 Remove the empty ink tank. Push the tab and remove the ink tank. Do not touch the lock lever; remove only the ink tank. Important • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
Page 70 Routine Maintenance Unpack the new ink tank and pull off the orange tape. Replacing an Ink Tank...
Page 71 Remove the orange protective cap from the bottom of the ink tank. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port. Never press here! Ink may squirt out of the tank.
Page 72 • To maintain optimal print quality, use an ink tank within six months of ﬁrst use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. An ink tank left out in the open and then reinstalled in the printer may not function.
Page 73: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern from the Printer Drivers Windows With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box Click the Maintenance tab and then click the Nozzle Check icon.
Page 74 Macintosh With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utilities dialog box.
Page 75 Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of A4 or Letter paper in the printer. Hold the RESUME/CANCEL button down until the POWER lamp ﬂashes twice. Examining the Nozzle Check Pattern Routine Maintenance...
Page 76 Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the print head requires cleaning. Unevenness in these patterns indicates the print head requires alignment.
Page 77: Print Head Cleaning
Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note Cleaning the head consumes ink, so perform head cleaning only when necessary.
Page 78 The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utility dialog box. Select Cleaning from the pull-down menu, and then click the Cleaning icon.
Page 79 Cleaning the Print Head from the Printer This operation cleans all nozzles, both black and color. Because this method also resets the printer, any print data stored in the printer is lost. Ensure the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp ﬂashes once.
Page 80: Print Head Deep Cleaning
Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note Print head deep cleaning consumes more ink than standard print head cleaning, so perform this procedure only when necessary.
Page 81 The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utility dialog box. Select Cleaning from the pull-down menu, and then click the Deep Cleaning icon.
Page 82 If not, check that there are sufﬁcient ink levels in all ink tanks before turning off printer. Be sure to perform another print head deep cleaning 24 hours after turning off printer. If the head is still not clean, the print head may be worn out. Contact a Canon service representative.
Page 83: Cleaning The Paper Feed Roller
Load a sheet of A4 or Letter plain paper in the printer. Hold down the RESUME/CANCEL button; when the POWER lamp ﬂashes three times, release the RESUME/CANCEL button. The paper that is loaded in the printer will feed through the printer and be ejected. Repeat this operation three times.
Page 84: Transporting The Printer
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material and place inside a sturdy box. Turn the printer off.
Page 85 Retract the paper output tray, and fold down the paper rest. Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
Page 86 Routine Maintenance Secure the printer with adhesive tape as shown, and then pack it in a plastic bag. Transporting the Printer...
Page 87 Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile", if using a transport company. Transporting the Printer...
Page 88: Printing Media
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301/GP-301N • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Photo Paper Plus Glossy PP-101 •...
Page 89: Compatible Media Types
• Others: Envelopes (European DL and US Com. #10) Important Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
Page 90 Weight 64 to 105 gsm (17 to 28 lb) Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer. Types The following types of media can be used. For more information about the media and the printing methods, refer to the speciﬁc sections.
Page 91: Envelopes
Envelopes Use either European DL or US Com. #10 size envelopes. Preparation for Printing Press down on all four corners and edges of the envelopes to ﬂatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
Page 92 * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely ﬂat and the edges are not aligned. Ensure that no curl or puff exceeds 5 mm (0.2 in).
Page 93 Loading • Place envelopes lengthwise with the ﬂap to the left and the address side facing upwards. • Set the Paper Thickness Lever to the right. • Up to 10 envelopes can be loaded at once. Paper Thickness Lever Printing Media Envelopes...
Page 94 Printer Driver Settings • Media Type: Envelope • Page Size: Select either DL Env. or #10 Env according to the envelope size you are using. • Orientation: Landscape Handling of Printed Output Remove each envelope as it is printed. Printable Area...
Page 95: High Resolution Paper Hr-101N
High Resolution Paper HR-101N This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Loading • Load the paper with the whiter side facing up. • Set the Paper Thickness Lever to the left. •...
Page 96 Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Printing Media...
Page 97: Glossy Photo Paper Gp-301/Gp-301N
Glossy Photo Paper GP-301/GP-301N This media is still thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality. Loading • A maximum of 10 sheets can be loaded. • Load the paper with the whiter side facing up. •...
Page 98 • Do not touch the printed surface until the ink is ﬁxed (approx. two minutes). Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note...
Page 99: High Gloss Photo Film Hg-201
High Gloss Photo Film HG-201 This ﬁlm has an extremely glossy surface, ideal for printing photographs with outstanding results. Loading • Load only one sheet at a time. • Load the ﬁlm with the cut corner at the upper right. •...
Page 100 • Do not touch the printed surface until the ink is ﬁxed. Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Printing Media...
Page 101: Glossy Photo Cards Fm-101
Glossy Photo Cards FM-101 This photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh). Loading •...
Page 102 Printing Media Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink is ﬁxed (approx. two minutes). Glossy Photo Cards FM-101...
Page 103: Photo Paper Pro Pr-101
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. This media is available in A4/ Letter and 4 x 6 sizes. Loading •...
Page 104: Printer Driver Settings
Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not stack more than 20 sheets of 4 x 6 size paper in the output tray.
Page 105: Printable Area
Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.
Page 106: Photo Paper Pro Pc-101S
Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh).
Page 107 Printing Media Handling of Printed Output Follow the instructions described in "Photo Paper Pro PR-101". Photo Paper Pro PC-101S...
Page 108: Photo Paper Plus Glossy Pp-101
Photo Paper Plus Glossy PP-101 This is a thick paper with a glossy water-resistant coating and provides superior colour reproduction. It is ideal for printing high quality photographs. This media is available in A4/ Letter and 4 6 sizes. Loading •...
Page 109 Printer Driver Settings • Media Type: Photo Paper Plus Glossy • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Colors may slightly change if papers are stacked up before the ink is completely dry. It is recommended that you allow the ink to dry for 24 hours.
Page 110 Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.
Page 111: Matte Photo Paper Mp-101
Matte Photo Paper MP-101 This is a matt water-resistant paper and provides superior color reproduction. It is suitable for a variety of printing purposes such as paper crafts, calendars and matt photos. This media is available in A4/Letter sizes. Loading •...
Page 112 • Do not touch the printed surface until the ink is ﬁxed. Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area. Canon recommends that you print within the printing area. Printing Area Note...
Page 113: Transparencies Cf-102
Transparencies CF-102 This ﬁlm is ideal for printing presentation material for use with overhead projectors. Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the Paper Thickness Lever to the left. •...
Page 114 • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print Side Printer Driver Settings • Media Type: Transparency • Page Size: Ensure the setting matches the size set in the application.
Page 115: T-Shirt Transfers Tr-201
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.
Page 116 Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as it is printed. Refer to the supplied instructions for details on how to use this media.
Page 117: Banner Paper
Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
Page 118 Printing Media Paper Thickness Lever Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or ﬂoor. Banner Paper...
Page 119 Printer Driver Settings • Media Type: Plain Paper • Page Size: When using A4 banner paper: A4 When using letter size banner paper: Letter • Copies: Must be set to "1" to print correctly. • In Windows, select Banner Printing for Printing Type on the Page Setup tab.
Page 120: Troubleshooting
• Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Page 121: Cannot Install The Printer Driver
Install the printer driver carefully following the procedures described in the Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. Uninstalling Printer Drivers...
Page 122 If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM , open the My Computer window, and then double-click the CD-ROM icon. Note If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe").
Page 123: Print Quality Is Poor Or Contains Errors
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colors are Unclear • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots • Back of Paper is Smudged •...
Page 124: Cannot Print To End Of Job
Conﬁrm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.
Page 125 Troubleshooting Click Reduce spool data size. Note When Reduce spool data size is set, the print quality may be degraded. Print Quality is Poor or Contains Errors...
Page 126: Colors Are Unclear
Colors are Unclear Conﬁrm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.
Page 127: Printing Is Blurred/Colors Are Wrong
Print Head Cleaning If the problem is not resolved after cleaning the print head several times, the print head may be worn out. Contact a Canon service representative. Note Always ensure you dispose of the protective cap and protective tape from a print head.
Page 128: Straight Lines Are Misaligned
Straight Lines are Misaligned Align the print head. Ensure you align the print head every time you install a new print head. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click Print Head Alignment. Follow the instructions on the screen.
Page 129 Macintosh Open the Page Setup dialog box. Click Utilities. Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
Page 130 In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Page 131: Printed Paper Curls Or Ink Blots
Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
Page 132 Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details. Click the Color icon and then drag the Intensity slide bar to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...
Page 133: Back Of Paper Is Smudged
You can either remove each printed sheet from the output tray as soon as it is printed, or set the Ink Drying Wait Time to pause after each sheet has printed. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click Custom Settings to open the Custom Setting dialog box.
Page 134 Select Custom Settings form the pull-down menu. Select Pause between pages., and then click Send. You may need to clean some internal parts of the printer. Follow the procedure below. Load sheets of A4 or Letter plain paper in the printer.
Page 135: Printed Surface Is Scratched
Ensure you are using suitable paper. • The paper weight must be less than 105 gsm (28 lb). If you use non-Canon brand paper heavier than 105 gsm (28 lb), the print head may scratch the printed surface. Clean the print head ﬁrst and print with the correct paper.
Page 136 Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy. This may cause the printed surface to become scratched.
Page 137 White Streaks Print the nozzle check pattern to check the ink output. If a speciﬁc color does not print in the nozzle check pattern, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to "Straight Lines are Misaligned".
Page 138: Colors Are Uneven Or Streaked
Colors are Uneven or Streaked Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual and then click Details.
Page 139 Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. On the Main tab, select Custom for the Print Quality setting, and click Set. Click Diffusion for the Halftoning setting. Macintosh Open the Print dialog box.
Page 140: Printer Does Not Start Or Stops During Print Jobs
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs...
Page 141: Printing Does Not Start
Printing Does Not Start Ensure the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is ﬂashing green, the printer is initialising. Wait until the POWER lamp stops ﬂashing. Note When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing.
Page 142 Restart the computer, and if any print jobs remain, delete them. Windows Open the Printer Properties Dialog Box from the Start menu. Click the Utility tab, and click Start Status Monitor. Click Display Print Queue on the BJ Status Monitor.
Page 143 Click the Ports tab (or Details tab) and set the printer port. Ensure the correct printer driver is selected. In Windows, ensure that Canon i850 is selected in the Print dialog box. In Macintosh, ensure that i850 is selected in the Chooser.
Page 144: Printing Stops Before It Is Completed
The print head can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before resuming. In this event, interrupt the print job at a convenient time and turn the printer off for at least 15 minutes.
Page 145: Printer Moves But Does Not Print
Ensure that the ink tanks snap into place when you install them. If there is plenty of ink but the printer does not print, clean the print head. After cleaning the print head, print the nozzle check pattern to check that ink is being output normally.
Page 146: Print Head Holder Does Not Move To The Centre
The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is ﬂashing green, the printer is initialising. When the POWER lamp stops ﬂashing, open the front cover again.
Page 147: Paper Does Not Feed Properly Or Paper Jams
Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...
Page 148: Paper Does Not Feed Properly
Paper Does Not Feed Properly Conﬁrm the paper conditions. • If non-Canon brand media, the paper is not too thick (less than 105 gsm / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled.
Page 149 Troubleshooting If a sheet does not feed properly even after removing any curling or wrinkling, clean the paper feed roller. Cleaning the Paper Feed Roller Paper Does Not Feed Properly or Paper Jams...
Page 150: Paper Jams
Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. Be careful not to touch any parts inside the printer when removing stuck paper.
Page 151: The Power Lamp Flashes Orange
The POWER Lamp Flashes Orange An error has occurred in the printer. The number of ﬂashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. Two ﬂashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button.
Page 152 ﬂashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced.
Page 153 An error that requires contacting a Canon service representative may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative.
Page 154: An Error Message Is Displayed On The Screen
Troubleshooting An Error Message is Displayed on the Screen • Error Writing/Output to LPT1 or USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Page 155 Ensure the printer is turned on. If the POWER lamp is off, turn the printer on. If the POWER lamp is ﬂashing green, the printer is initialising. Wait until the POWER lamp stops ﬂashing. Ensure that paper is loaded in the feeder.
Page 156 If spooling is enabled, disable it to send the print data directly to the printer and try printing again. Open the Printer Properties dialog box from the Start menu. Opening the Printer Properties dialog box directly from the Start menu Click the Advanced tab or Scheduling tab and then click Print directly to the printer.
Page 157 Double-click Ports (COM/LPT), and then double-click Printer Port (LPT1)*. * The printer port name depends on your system environment. On the Hardware tab, check for any indication of a problem with the port and if the connected device is available.
Page 158 Details tab). If LPT1:(ECP Printer Port) is displayed in the Print to the following port ﬁeld, the parallel port is selected. If USBnnn (Canon i850) or USBPRNnn (Canon i850) ("n" represents a number) is displayed, the USB port is selected.
Page 159: Application Error Or General Protection Fault
Troubleshooting Application Error or General Protection Fault Windows Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows XP, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
Page 160 The printer driver may not be installed correctly. Uninstall the printer driver and reinstall it. If the printer is connected to the USB interface, follow the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide .
Page 161: Other Error Messages
Windows If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows 95, Windows 98 or Windows Me, click the Guide tab for action to be taken in response to the error.
Page 162 Increase available memory by closing any other applications currently running. If printing is still not possible, restart Windows and try printing again. Printer driver could not be found Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Background printing failed (Windows 95/Windows 98/Windows Me only) Restart Windows and try printing again.
Page 163 The printer driver may not be installed correctly. Uninstall the printer driver and reinstall Uninstalling Printer Drivers Error No.: X300 Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting. In the Apple menu, select Chooser.
Page 164: Problems Unique To Windows
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 95/Windows 98/Windows Me only) • Cannot Print Normally Troubleshooting Windows Problems Unique to Windows...
Page 165: The Bj Status Monitor Is Not Displayed
On the Ports tab (or Details tab), click Spool Settings and select "Enable bi-directional support for this printer." If the printer is connected to the parallel interface, ensure the printer cable supports bi-directional communication. The BJ Status Monitor is displayed only when the computer and cable support bi- directional communication.
Page 166: Cannot Print In Background (Windows 95/Windows 98/ Windows Me Only)
ﬁles, or disable background printing. Ensure that background printing is enabled. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Page Setup tab, click Printer control... and select Background Printing. Troubleshooting Problems Unique to Windows...
Page 167: Cannot Print Normally
Cannot Print Normally When the printer port is set to "ECP", cancel ECP mode and then try printing again. Sometimes ECP mode disrupts normal printing. Open the Printer Properties dialog box. Click the Maintenance tab. Click Custom Settings to open the Custom Setting dialog box.
Page 168: Problems Unique To The Macintosh
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text/Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
Page 169 If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As i850 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Page 170: Cannot Print In Background
Cannot Print in Background Ensure background printing is enabled. In the Apple menu, select Chooser. Click Backgrounding on. Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary ﬁles, or disable background printing. Troubleshooting Problems Unique to the Macintosh...
Page 171: Appendix
Appendix Appendix Macintosh Windows • For Faster Printing...
Page 172: For Faster Printing
The USB interface provides the quickest printing with Windows 98, Windows Me, Windows 2000 and Windows XP. Refer to the Quick Start Guide for USB connection details. When using the parallel printer interface, use the ECP data transfer mode for faster printing. Note The ECP mode may not speed up printing on some computers.
Page 173 Click the Maintenance tab and click the Custom Settings icon. Select the Set printer to ECP mode check box and click Send. Appendix For Faster Printing...
Page 174 Send. Turn the printer off and back on to cancel the ECP mode. • With Windows 95, a problem may remain after you cancel the ECP mode setting. See also “Unable to Print from the Canon BJ Printer Port” in the on-line Help. Appendix...
Page 175: Speciﬁcations
Speciﬁcations Printing method: Bubble Jet on-demand Printing resolution: 4800 (horizontal) Print speed (printing with Canon standard pattern): Black printing Color printing Print direction: Bi-directional Print width: 203.2 mm/8.0 in max. (for borderless printing: 216.0 mm/8.5 in) Resident print control mode: Canon extended mode 1200 (vertical) dpi.
Page 176 Interface (USB): USB 2.0 Full Speed Interface connector (parallel): Amphenol 57-40360 or equivalent Interface connector (USB): USB standard Series B receptacle (USB interface) Recommended printer cable (parallel): Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 2.0 m (6.5 ft)
Page 177 Acoustic noise level: Approx. 39 dB (A) (in the best quality mode) Operating environment: Temperature: 5 to 35˚C (41 to 95˚F) Humidity: 10 to 90%RH (no condensation) Storage environment: Temperature: 0 to 40˚C (32 to 104˚F) Humidity: 5 to 95% RH (no condensation) Power supply: Europe AC 230 V±10%, 50 Hz...
Page 178 Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Photo Paper Plus Glossy, Matte Photo Paper, Transparencies, T-shirt Transfers, Banner Paper Sheet feeder capacity: Plain Paper (64 gsm) High Resolution Paper...
Page 179 Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) Weight: 64 to 105 gsm (17 to 28 lb) for non-Canon brand media Canon Special media: High Resolution Paper Glossy Photo Paper...
Page 180 Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 300, 600, 1200, 2400, 4800 dpi Print Head: Black: Cyan, Magenta, Yellow: 256 nozzles (1200 dpi) Ink Tanks: Capacity (pages): Black (BCI-3eBK) Cyan (BCI-3eC) Magenta (BCI-3eM)
Page 181 Mac OS, or approx. 50 MB on Windows XP, Windows 2000 and Windows NT 4.0 (including temporary ﬁles) Note When connecting printer and computer through USB interface, use the system under the following operating environment. Computer with Microsoft Windows XP, Windows 2000, Windows Me or...
Page 182: Printing Area
To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area may degrade the print quality and paper feed accuracy, or cause ink to adhere on the printing surface.
Page 183 A4, B5, A5, 4" x 6" Size 4" 6" Note When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
Page 184 Letter, Legal Size Letter Legal Note When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. 3.0 mm / 0.12 in 5.0 mm / 0.2 in 6.4 mm / 0.25 in...
Page 185 Envelopes Size Printable Area (width European DL 190.5 103.2 mm / 7.5 4.1 in US Com. #10 211.8 98.0 mm / 8.3 3.9 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in height) Printable area 26.5 mm / 1.04 in Speciﬁcations...
Page 186 Banner Paper Size Banner Paper 33.0 mm / 1.1 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in Min. 2 sheets 3.4 mm / 0.13 in Recommended printing area Printable area Printable Area (width height) A4: 203.2 1774.0 mm / 8.0 69.8 in Letter: 203.2 1668.4 mm / 8.0 65.7 in Max.
Page 187: Index
Index Application Error Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-3eBK BCI-3eC BCI-3eM BCI-3eY BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing Borderless Printing Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) Chooser (Macintosh) Index 36, 161, 165...
Page 188 Cleaning Cleaning the Paper Feed Roller Client (Macintosh) Compatible Media Types Deep Cleaning Duplex Printing ECP mode Envelopes Error Message Fit-to-page Printing Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301/GP-301N High Gloss Photo Film HG-201 High Resolution Paper HR-101N Index 34, 45, 77...
Page 189 Ink Tank Matte Photo Paper MP-101 Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) Page Setup Dialog Box (Macintosh) Page Size (Windows) Paper feed roller Paper Guide Paper Jams Paper Output Tray...
Page 190 Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Port (Parallel) Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern Quiet Mode Replacing an Ink Tank RESUME/CANCEL Button Index...
Page 191 Sheet Feeder Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications Transparencies CF-102 Transporting the Printer T-Shirt Transfers TR-201 Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) USB Port When to Replace Ink Tank and Maintain Print Head Index...

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