Intermittent Problems - Lenovo Flex System x440 Compute Node Installation And Service Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Chapter 5 "Parts listing, Types 7167 and 2590" on page 53
• See
replaceable units (CRU) and which components are field replaceable units (FRU) that must be replaced only
by a trained service technician.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
Compute node fails to
recognize one drive

Intermittent problems

Use this information to solve intermittent problems.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
The intermittent problems table is a two-column table that lists the symptoms and corrective actions for
intermittent problems. Column 1 lists the symptom. Column 2 describes the corrective actions for each
symptom.
Lenovo Flex System x440 Compute NodeInstallation and Service Guide
866
Action
1. Verify that the drive is supported for this compute node. Go to
www.lenovo.com/ serverproven/
2. Make sure that the drive is seated in the drive bay properly and that there is no
physical damage to the drive connectors.
3. Replace the drive (see
"Installing a hot-swap hard disk drive" on page
4. If the drive is still not recognized, replace the hard disk drive backplane (see
"Removing the hard disk drive backplane" on page
disk drive backplane" on page
5. If the problem remains, replace the base assembly (see
replacing the base assembly" on page
to determine which components are customer
to see a list of supported hard disk drives.
"Removing a hot-swap hard disk drive" on page 908
908).
907).
915).
http://
and
905and "Installing the hard
"Removing and