Lenovo Flex System x440 Compute Node Installation And Service Manual page 865

2. Contact Support for further assistance if you have forgotten the password.
For additional information about Login problems, see
flexsys/information/index.jsp?topic=%2F com.ibm.acc.8731.doc%2F troubleshooting_web_interface_
.
problems.html
Cannot log in to the CMM
Use the information in this section to troubleshoot the compute node when you cannot log in to the CMM.
Action
Complete the following steps until the problem is solved:
1. Make sure that you are using the correct password and that the capitals lock is off.
2. Restore the CMM default settings by pressing the reset button on the CMM.
Cannot log in to the I/O module
Use the information in this section to troubleshoot the compute node when you cannot log in to the I/O
module.
Action
Complete the following steps until the problem is solved:
1. Make sure that you are using the correct password and that the capitals lock is off.
2. Contact Support for further assistance if you have forgotten the password.
Cannot ping the CMM on the management network
Use the information in this section to troubleshoot the compute node when one or more compute nodes
cannot ping the CMM on the management network.
Single node cannot ping the CMM in the same chassis
Use the information in this section to troubleshoot a single compute node that cannot ping the CMM on the
management network in the same chassis.
Action
Complete the following steps until the problem is solved:
1. Make sure that the Chassis Management Module is powered on and the applicable ports are enabled on
the CMM.
2. Make sure that the compute node IMM has acquired an IP address from the CMM by using the Setup
utility on the node.
Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
3. In the CMM user interface, click Chassis Management > Component IP Configuration and make sure
that the IP address that is listed is the same as the IP address that is displayed in the Setup utility. If it is
not the same IP address, configure the IMM network settings correctly or reset the IMM to automatically
acquire a new IP address.
4. Check
http://www.lenovo.com/support
can view the release notes for a firmware update to determine the issues that the update addresses.
5. Remove the compute node from the chassis and check the connectors on the back of the node for bent
pins. If the pins are bent, contact Support.
Login problems at http://pic.dhe.ibm.com/infocenter/
for any firmware updates that might apply to this problem. You
.
Chapter 6 Troubleshooting
855