Troubleshooting By Symptom; Compute Node Start Problems; Connectivity Problems - Lenovo Flex System x440 Compute Node Installation And Service Manual

1. If the system was recently installed, moved, or serviced, make sure the battery is properly seated.
2. Check the IBM support site for an applicable service bulletin or firmware update that applies to this
error.
3. Replace the CMOS battery
4. Replace the system board.

Troubleshooting by symptom

Use this information to find solutions to problems that have identifiable symptoms.
To use the symptom-based troubleshooting tables in this section, complete the following steps:
1. Check the IMM event log and follow the suggested actions to resolve any event codes (see
log" on page 65).
2. Find the symptoms that you are experiencing in the troubleshooting tables in this section and follow the
suggested actions to resolve any problems.
3. If the problem remains, submit a service request (see
information/index.jsp?topic=%2F com.ibm.acc.common.nav.doc%2F kh9_r_getting_help_and_technical_
).
assistance.html

Compute node start problems

Use this information to solve compute node start problems.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
Chapter 5 "Parts listing, Types 7167 and 2590" on page 53
solved. See
customer replaceable units (CRUs) and which components are Tier 2 customer replaceable units (CRUs).
Symptom
Embedded hypervisor is not in
the boot list

Connectivity problems

Use this information to solve connectivity problems.
Cannot communicate with the Flex System Manager management node
Use the information in this section to troubleshoot the compute node when you cannot communicate with
the Flex System Manager management node on the data network.
Complete the following steps until the problem is solved:
Action
1. If the compute node has recently been installed, moved, or serviced, or if this is
the first time the embedded hypervisor is being used, make sure that the device
is connected properly and that there is no physical damage to the connectors.
2. Go to http://www.lenovo.com/ serverproven/
hypervisor device is supported for the compute node.
3. Use the Setup utility to make sure that the embedded hypervisor device (USB
key) is in the startup sequence. From the Setup utility, select Start Options.
4. Check http://www.ibm.com
hypervisor and the compute node.
5. Make sure that other software works on the compute node to ensure that the
compute node is working properly.
http://pic.dhe.ibm.com/infocenter/flexsys/
to determine which components are Tier 1
to validate that the embedded
for any service bulletins related to the embedded
Chapter 6
"IMM event
.
Troubleshooting
851