Nortel Meridian Mail User Manual page 257

Meridian Mail Reporter 2.0 User's Guide
9. Replace the cable. It may be defective.
10. Replace the modem.
MMRC internal failure
MMR Communications has been corrupted.
Action
1. Terminate all applications; then, restart Windows which automatically restarts
MMR Communications.
2. If the error persists, reinstall MMR, and make sure the Program files & password
option button is selected in the Overwrite screen.
3. Restart MMR Communications.
OM database error: cannot scan
The following causes explain why the error possibly occurred:
• The PC does not have enough memory.
• The database is corrupt or locked.
Action
1. Restore a backup of the database directory.
2. Make sure no other applications are running and restart Windows.
3. Retry the database query.
OM database error: cannot update
The following causes explain why the error possibly occurred:
• The PC does not have enough memory.
• The database is corrupt or locked.
Action
1. Restore a backup of the database directory.
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