Nortel Meridian Mail User Manual page 182

Outcalling Reports
problems. If the Wait Times seem to be excessive and the Maximum Active
Sessions are reaching the maximum number of active outcalling sessions
configured for your system, consider increasing the number of channels used for
Outcalling.
Outcalling Audit Trail Summary Report
Use this summary report to determine which call attempts are responsible for the
high retry counts and failures detected by the Outcalling Activity Report.
Figure 10-2
Outcalling Audit Trail Summary Report
Report Filters
This report can be filtered by Mailbox, Name, Outcall Type, Target DN, and
Customer Number. The filter on Customer Number can use only the IS EQUAL
TO operator. When filtered by Customer Number, the report appears as in Figure 8-
12: the Customer Number appends to the site name and appears at the top of every
page in the report. The report contains data only for the specified customer.
Displayed Report Fields
Name: The mailbox owner's name.
Mailbox: The mailbox number from which the call originated.
Date: The date the call was made.
Time: The time the call was made.
Duration: The duration of the call in minutes and seconds.
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