Nortel Meridian Mail User Manual page 194

Meridian Mail Reporter 2.0 User's Guide
Figure 11-1
Multimedia Application Caller Analysis Report
Report Filters
This report can be filtered by Call Type, Caller Accesses, Service ID, and Customer
Number. The filter on Customer Number can use only the IS EQUAL TO operator.
When filtered by Customer Number, the report appears as in Figure 8-12: the
Customer Number appends to the site name and appears at the top of every page in
the report. The report contains data only for the specified customer.
Displayed Report Fields
Date/Time Period: The date and interval of the period.
Service ID: The one- to eight-digit identification number of the voice menu, fax, or
announcement item.
Call Type: The type of call, as described in Table 11-1.
Table 11-1
PEGDATA Call Type Lookup
Description
Announcement
Menu
Fax Item
Thru-dial
11 - 2
MM10 MM11
Yes Yes
Yes Yes
Yes Yes
No Yes